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Neptuno Costadeje

3.0 star property

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Sundeck
Apartment, 2 Bedrooms | View from property
Superior Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with satellite channels, TV
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
Calle Cataluña nº3, Torviscas Centro, Adeje, Santa Cruz de Tenerife, 38670
  • Aqualand Costa Adeje
    ‪15 min walk‬
  • Fañabé Beach
    ‪18 min walk‬
  • Siam Park
    ‪5 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪18 min drive‬

Room options

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with satellite channels, TV

Superior Apartment, 1 Bedroom

  • 721 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with satellite channels, TV

Apartment, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 4 Twin Beds

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3.7 out of 5, Good, (105)
The price is $109
per night
$116 total
includes taxes & fees
Mar 26 - Mar 27
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About this property

Neptuno Costadeje

3-star aparthotel in Costa Adeje
Along with 2 outdoor pools, this aparthotel has a full-service spa and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite. Each apartment boasts a private pool and offers a kitchenette and a balcony. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a sofa bed and a refrigerator. Limited housekeeping is available.
Neptuno Costadeje offers 90 accommodations with private pools and espresso makers. Rooms open to balconies or patios. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers, bidets, and hair dryers. 32-inch flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered on weekdays only and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.
Neptuno Costadeje features 2 outdoor swimming pools and a children's pool. Dining options at the aparthotel include a coffee shop/cafe and a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This Adeje aparthotel also offers a terrace, an arcade/game room, and tour/ticket assistance. Parking is available onsite for a surcharge.

Neptuno Costadeje has designated areas for smoking.

Languages

English, German, Italian, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 outdoor pools
  • Full-service spa
  • Massage
  • Pool loungers
  • Pool umbrellas
  • Private pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Self parking on site (EUR 40 per week)

Family friendly

  • Children's pool
  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Balcony/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (weekdays only)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Scooter/moped rentals nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 90 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 40.00 per week
  • In-room safe fee: EUR 16.25 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number 211VS198

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Residencial Neptuno Aparthotel Adeje
Residencial Neptuno Aparthotel
Residencial Neptuno Adeje
Residencial Neptuno
Neptuno Costadeje Aparthotel
Neptuno Aparthotel
Neptuno Costadeje Adeje
Neptuno Costadeje Aparthotel
Neptuno Costadeje Aparthotel Adeje

Neptuno Costadeje Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 72 out of 239 reviews
Rating 8 - Good. 110 out of 239 reviews
Rating 6 - Okay. 40 out of 239 reviews
Rating 4 - Poor. 14 out of 239 reviews
Rating 2 - Terrible. 3 out of 239 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness
Stayed 11 nights in Nov 2024

8/10 Good

Hilda

Liked: Cleanliness
Peaceful location.
Loved the peaceful location and surroundings. Pools were lovely as was the pool bar. Very close to large Mercadona and lovely walk to town and beaches. The uphill walk back was a challenge but kept us fit. The apartment was clean but very dated. Would need a new kitchen. Beds not very comfortable
Stayed 7 nights in Dec 2024

10/10 Excellent

Zachary

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I love this property because it was remote enough that you don't hear noise of other tourists walking past. The apartment was lovely, large in space for 2 adults and 2 children. And the views of the balcony are to die for
Stayed 7 nights in Jun 2024

10/10 Excellent

Carla

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
So gorgeous, lovely private feel
Stayed 6 nights in May 2024

8/10 Good

Shayne

Liked: Room comfort
Good value for money. My only complaint was the amount of cockroaches in the room. Had one crawl over my face and wake me up in the night. If your squeamish this hotel isn't for you
Stayed 7 nights in Apr 2024

6/10 Okay

Aiste

Disliked: Cleanliness
Not the best
Booked a room with ocean or pool view. Didn't get either. Furniture in the room was very tired and sofa bed not really suitable for sleeping on. Also, walls are paper thin so you can hear every conversation your neighbours have + them walking in and out of their apartments. Pool/bar area was nice with reasonably priced drinks and food. Just a shame that both pools close at 5pm.
Stayed 6 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Sleepless nights
The property is nice and good, but the WiFi is terrible, they charge for using their car park so we had to look for free parking, you can hear noise from other rooms. The beds were very uncomfortable making too much noises while turning and needs to be changed, very uncomfortable pillows. We asked for a favour if we could stay a little longer on the day we checked out, but one of the receptionist said we have to leave at 12pm, as we were leaving the room at 12.10pm the receptionist he called us and asked us to vacate the room. We've paid over €600 for a week.
Stayed 7 nights in Dec 2023

6/10 Okay

Jorge

Traveled with family
Good area but very noisy
Stayed 7 nights in Nov 2023

10/10 Excellent

robert

Liked: Cleanliness, room comfort
Stayed 8 nights in Oct 2023

8/10 Good

Philip

Liked: Cleanliness
On a steep hill 20 minutes walk from seafront, but local bus goes by. Also easy to get cabs. Reception staff are helpful.
Stayed 9 nights in Oct 2023

10/10 Excellent

ANGEL

Liked: Cleanliness, amenities, property conditions & facilities
Perfect service Thanks
Stayed 12 nights in Sep 2023

8/10 Good

Graham

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a quiet holiday spent with staff who really do try to make the stay enjoyable. Only a couple of niggles; a few (Irish women) ignored the non reservation policy on loungers and one woman took drinking glasses to the pool and promptly broke one but didn’t report it. I had to get lifeguard to get it cleared up. It would be nice if pool was opened earlier to benefit from the cooler sun hours.
Stayed 14 nights in Sep 2023

8/10 Good

PAUL

Traveled with group
Liked: Cleanliness, room comfort
Stayed 8 nights in Mar 2023

4/10 Poor

Balraj

Traveled with family and small children
Disliked: Cleanliness, amenities
We booked sea view 2 bedroom apartment. The rooms had bad smell even after cleaning they still stink. The towels provided were of bad quality and ripped off threads coming out. Only liked the pool and bar area. Could have stayed a better place in the same amount of money. Do not recommend for families.

10/10 Excellent

Harpal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Value for money, very friendly staff, nice location, a bit of an incline to walk back but taxi cheap enough if need be.
Stayed 3 nights in Mar 2023

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beach within walking distance , grocery store, bakery , bus stop nearby , restaurants nearby , but far enough away for evening privacy and quietness. Clean comfortable pleasant staff
Stayed 20 nights in Feb 2023

10/10 Excellent

Jamie

Stayed 3 nights in Jan 2023

8/10 Good

ALICIA

Traveled with group
Liked: Cleanliness, room comfort
Overall was good. Biggest complaint is no wifi in the room and it was broken for first few days in lobby area. My friend had to pay to use her hotspot (she has to do some some work). Wifi is expected as standard these days. I would not stay here again for this reason. They should make clear the rooms do not have wifi. The hotel is in a super congested area in Tenerife. For this plus the wifi issue I’d choose another area to stay. They have a parking garage but you better be comfortable parking 1” from a wall and another car on both sides.
Stayed 7 nights in Jan 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
True rating 7 not 8
Standard two single bed apartment with great view. But I am slightly disappointed with wifi; the wifi is only available around the pool area and the speed is terrible. Also disappointed with the shower water, the water heater capacity can only maintain decent temperature for 10mins. So you need to finish the bath quickly.
Stayed 7 nights in Dec 2022

10/10 Excellent

Linda ANN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice big apt, well equipped kitchen, west facing balconies, small heated pool and large unheated pool, peaceful, lovely views. Only irritation was the flashing smoke detector light on bedroom ceiling which was hard to ignore at night. Walk back from beach was very steep, a shuttle bus would have been good

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay staff really helpful only problem is that its up a hill but dont be put off staying because of it taxi €5 nice and peaceful
Stayed 5 nights in Nov 2022

8/10 Good

Danielle

Liked: Cleanliness, room comfort
my stay was very nice and comfortable. the only things i would say is there was an annoying loud high pitched noise alot coming from the boiler in the kitchen and the gril on the microwave didnt work and smelt burning byt location was great and facilities i had a lovely massage by a lady in my apartment
Stayed 4 nights in Oct 2022

10/10 Excellent

Melga

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2022

10/10 Excellent

Constantin

Liked: Cleanliness, room comfort
Neptuno
Nice place, nice view, very nice peoples there.
Stayed 7 nights in Jun 2022