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Grosvenor Hotel Adelaide

3.5 star property

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Photo gallery for Grosvenor Hotel Adelaide

Superior Room, 2 Twin Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Reception
Exterior
Sports facility
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
125 North Terrace, Adelaide, SA, 5000
  • Adelaide Parklands
    ‪1 min walk‬
  • Adelaide Casino
    ‪2 min walk‬
  • Adelaide Convention Centre
    ‪3 min walk‬
  • Adelaide, SA (ADL)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 2 Queen Beds

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Executive Room, 1 Queen Bed

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property - evening/night

Adelaide Riviera Hotel

Free WiFi
Air conditioning
Parking available
Laundry
4.4 out of 5, Excellent, (1009)
The price is $99
per night
$109 total
includes taxes & fees
Feb 18 - Feb 19
Adelaide Riviera Hotel

About this property

Grosvenor Hotel Adelaide

Hotel in Adelaide Central Business District
This smoke-free hotel features self parking, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Grosvenor Hotel Adelaide offers 181 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Grosvenor Hotel Adelaide features a vending machine, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This Adelaide hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Grosvenor Hotel Adelaide is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered self parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 15 per person

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels
  • Pay movies

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 45.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 15 per person
  • Covered self parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide Hotel
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide Adelaide
Grosvenor Hotel Adelaide Hotel Adelaide

Grosvenor Hotel Adelaide Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 320 out of 1004 reviews
Rating 8 - Good. 378 out of 1004 reviews
Rating 6 - Okay. 193 out of 1004 reviews
Rating 4 - Poor. 78 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is dated - there are strange pillars in the corridors. There is no individual AC to the rooms. Ours had an unusual smell the first day and there is a window, but covered with opaque plastic. Wouldn't stay here again.
Stayed 3 nights in Oct 2024

8/10 Good

Aleksandr

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

4/10 Poor

Danuta

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
The staff here are so accomodating and welcoming. The property is getting a bit tired though. The hallway carpets and bathrooms need an upgrade. The room itself was o.k. and the biggest plus is it is so convenient to everything! Thanks for excellent service at reception.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Average
Old and outdated style, claustrophobic corridors. Windows look out to the adjacent dirty walls Breakfast was only cereal and toast. Smells mouldy. Poaitives: Very conveniently placed and very lovely helpful and friendly staff.
Stayed 2 nights in Nov 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff
Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Isobel

Traveled with partner
Liked: Staff & service
Wonderful upgrade, close to entertainment venues. Staff friendly and helpful.
Stayed 1 night in Nov 2024

8/10 Good

David T

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My hospital visit
Had a very pleasant stay at the Grosvener room was clean and comfortable staff friendly and polite will definitely stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Louise

Stayed 2 nights in Oct 2024

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities
Car park spaces are tight and needs to be revamped
Stayed 3 nights in Oct 2024

6/10 Okay

ANN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
disappointed that full breakfast has been discontinued.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great easy property for a one/two night stay or longer if you need to be in the city. Cant fault the property. Showers good, beds comfy (but on wheels so bit of movement at times). Would recommend and stay again.
Stayed 1 night in Oct 2024

4/10 Poor

David

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
No Air Conditioning at all, when I asked if I could move to an Air-Conditioned room all I was offered was an Upright fan to place in the room. It also smelt.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 3 nights in Oct 2024

4/10 Poor

Kumiko

Disliked: Staff & service, property conditions & facilities
Noise
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Oct 2024

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

6/10 Okay

Heleanor

Business traveler
Liked: Cleanliness, staff & service, amenities
Great, friendly staff but very small rooms and hard to move around them. Bed was only a small double not queen and very uncomfortable with lumpy pillows. The hotel is in an area where don't really feel that safe walking around at night if on your own.
Stayed 3 nights in Sep 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Chloe

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
Stayed for a week, overall, room was okay, windows are boarded off so no fresh air can come in. At night time abos all sit at the bottom of the stairs of reception drinking and mouthing off. Can hear it from the top level all hours of the night. During the day they beg for money and when you say no they start swearing and going off like a group of baboons. Wouldn’t recommend to people with children. Overall property was affordable and clean.
Stayed 7 nights in Sep 2024

8/10 Good

Suzanne

Traveled with group
Liked: Cleanliness, staff & service
Staff were lovely, friendly and very helpful Room clean and tidy every day Room itself could do with a bit of maintenance eg paint peeling off in bathroom and water spraying out of ceiling when shower is turned on so any you put on vanity gets wet . Vents over bed could do with a good clean not sure if it was dust or a bit of mould .
Stayed 4 nights in Oct 2024

10/10 Excellent

Ivan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how close to everything in Adelaide you are. The rooms are always clean and the staff is very friendly.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hallway carpet smells old & musty everywhere.. bedroom not quite as bad but still musty from old carpet .. NO a heating Room service women woke us 8 am knocking continuously on door.. totally inappropriate timing
Stayed 5 nights in Sep 2024