This smoke-free hotel features self parking, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Grosvenor Hotel Adelaide offers 181 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Grosvenor Hotel Adelaide features a vending machine, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This Adelaide hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).
Grosvenor Hotel Adelaide is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Languages
Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Offsite parking available (AUD 25 per day)
Secured, covered self parking on site (AUD 25 per night)
Wheelchair-accessible parking available
Food and drink
Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 15 per person
Things to do
TV in common areas
Family friendly
Free crib
Laundry facilities
Mini-fridge
Rollaway/extra bed (surcharge)
Travel crib
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
1 building
5 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive recycling policy
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
1-inch TV with cable channels
Pay movies
Food and drink
Mini-fridge
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Water-efficient showers
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 45.00 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately AUD 15 per person
Covered self parking fee: AUD 25.00 per night
Nearby parking fee: AUD 25.00 per day (656 ft away)
Rollaway bed fee: AUD 45.00 per night
Credit card charges are subject to a surcharge of 1.4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide Hotel
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide Adelaide
Grosvenor Hotel Adelaide Hotel Adelaide
Grosvenor Hotel Adelaide Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staff were friendly & helpful for checking in and out.
Our room and floor in general (hallways leading to the room) had a very bad musty mould like smell to it and despite cracking the dirty old window open, the smell did not disapear. The smell was bad enough to make me feel quite nauseated & felt like i couldn't take a full breath of air.
I appreciate it's history & age as building and it's prime location for easy access to the city however, unless there was a big upgrade to the internal rooms/floors etc. I would not stay again.
Tiffany
Stayed 1 night in Aug 2024
10/10 Excellent
Tricia
Aug 22, 2024
Liked: Cleanliness, staff & service
Tricia
Stayed 1 night in Aug 2024
6/10 Okay
Rohan
Traveled with partner
Aug 18, 2024
Liked: Cleanliness, amenities
Bed was hard but otherwise room was clean and tidy.
Broken vending machine caused issues.
No concerns with the hotel, great location.
Required a $50 deposit.
My original room had no window and a mouldy musty smell. When I contacted reception they immediately moved me to another room which was much better. Staff were very accommodating.
Old smelly dusty, moldy, hotel will never stay there again
Tania
Stayed 1 night in Jul 2024
6/10 Okay
Gary
Jul 22, 2024
Liked: Cleanliness, staff & service
Gary
Stayed 1 night in Jul 2024
8/10 Good
Mark
Jul 21, 2024
Mark
Stayed 1 night in Jul 2024
6/10 Okay
Jorge
Business traveler
Jul 15, 2024
Liked: Amenities
The hotel is old, and the rooms have a mouldy smell. This hotel needs renovations to remove the old bedrooms that make the room small with that extension on the wall. Rooms need better lighting.
As a first time traveller to Adelaide and Sth Aus, this position was perfect and the staff were really helpful in suggesting some things to see and do.
Mark
Stayed 1 night in Jul 2024
8/10 Good
Tony
Jul 15, 2024
Liked: Cleanliness
Add nature with my sister.My sweet , i'm still pink to receive my bond That's our paid upon arrival still What's two bank when the staff at the desk it will be available straight away