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Grosvenor Hotel Adelaide by Accor

3.5 star property

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Photo gallery for Grosvenor Hotel Adelaide by Accor

Superior Room, 2 Twin Beds | 1 bedroom, desk, laptop workspace, iron/ironing board
Exterior
Property entrance
Suite, 1 King Bed | 1 bedroom, desk, laptop workspace, iron/ironing board
Sports facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry
  • Free WiFi
$83
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
125 North Terrace, Adelaide, SA, 5000
  • Adelaide Convention Centre
    ‪2 min walk‬
  • Rundle Mall
    ‪7 min walk‬
  • Adelaide Oval
    ‪8 min walk‬
  • Adelaide, SA (ADL)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(23 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(88 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(12 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, iron/ironing board

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Grosvenor Hotel Adelaide by Accor

Hotel in Adelaide Central Business District
This smoke-free hotel features self parking, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Grosvenor Hotel Adelaide by Accor features a vending machine, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This Adelaide hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Grosvenor Hotel Adelaide by Accor is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Children aged 15 and younger eat free breakfast.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered self parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 18 per person

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels
  • Pay movies

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 15 and younger eat free breakfast
Rollaway/extra beds are available for AUD 45.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 18 per person
  • Covered self parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 327 out of 1002 reviews
Rating 8 - Good. 375 out of 1002 reviews
Rating 6 - Okay. 184 out of 1002 reviews
Rating 4 - Poor. 81 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew, Preston

Liked: Cleanliness, staff & service, property conditions & facilities
A very basic hotel & the funds were quite small, but very clean & tidy. Also excellent value for money, & cost to casino/train station/Adelaide Oval which was very handy. Staff friendly and helpful.
Stayed 4 nights in May 2025

10/10 Excellent

Hitoshi

Stayed 1 night in May 2025

10/10 Excellent

Darren

Stayed 1 night in May 2025

6/10 Okay

Keith

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Darryn

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to CBD and footy
Stayed 1 night in May 2025

10/10 Excellent

Marilei

Stayed 3 nights in May 2025

6/10 Okay

csaba

Liked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, staff & service
Great location for on going travel and / or convenient for Adelaide experiences . Can get dangerous at night around the hotel location which is a shame
Stayed 1 night in May 2025

10/10 Excellent

Chris

Stayed 1 night in May 2025

8/10 Good

Roxanne

Liked: Cleanliness
Water needed to hottter in shower.
Stayed 1 night in May 2025

6/10 Okay

Rosemary

Uh
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Billyanto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy easy and convenient.
Stayed 5 nights in Apr 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay!

We had a lovely stay as usual. Welcomed by the gorgeous man Hassan who went above and beyond to make our stay special :) Not a flash Hotel but a great price, central, clean, and very welcoming!
Stayed 1 night in May 2025

6/10 Okay

Lauren

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was very very small but clean and quiet.
Stayed 1 night in May 2025

6/10 Okay

Tracey

Disliked: Cleanliness
Very tired looking accomodation. Shower area had other peoples hair in it - gross ! Dusty
Stayed 1 night in May 2025

10/10 Excellent

Daryoush

Stayed 1 night in Apr 2025

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Caroline

Stayed 2 nights in Apr 2025

6/10 Okay

Sandy

Liked: Staff & service
Disliked: Property conditions & facilities
Lovely staff, good location, quiet, a bit tired in furnishings, no dining available and no natural light in the room - a window which wouldn’t stay open into a central space with glass painted white. Adequate.
Stayed 4 nights in Apr 2025

8/10 Good

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed a number of times, the position is perfect, staff are very friendly and helpful. Room a good size with two queen beds. All amenities provided
Stayed 1 night in Apr 2025

8/10 Good

John

Traveled with partner
Liked: Staff & service
Nice hotel represents good value for money
Stayed 2 nights in Apr 2025

8/10 Good

Dannielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Staff are amazing and friendly. Air conditioning is questionable and parking isn’t great, but otherwise a good place to stay. Close to public transport and easy access to entertainment venues.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety
Stayed 7 nights in Apr 2025

10/10 Excellent

Chris

Stayed 1 night in Apr 2025