Quest on Franklin

4.5 star property

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Photo gallery for Quest on Franklin

Exterior detail
Exterior
View from property
Full-size fridge, microwave, stovetop, coffee/tea maker
Exterior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
74 Franklin Street, Adelaide, SA, 5000
  • Adelaide Casino
    ‪10 min walk‬
  • Adelaide Convention Centre
    ‪12 min walk‬
  • Adelaide Oval
    ‪18 min walk‬
  • Adelaide, SA (ADL)
    ‪14 min drive‬

Room options

Executive Apartment, 2 Bedrooms

  • 764 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

Apartment, 3 Bedrooms

  • 1023 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

Studio

  • 258 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

Apartment, 1 Bedroom

  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Apartment, 1 Bedroom

  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms

  • 764 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

Apartment, 2 Bedrooms, Accessible

  • 764 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

Deluxe Suite, 2 Bedrooms

  • 968 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

Executive Apartment, 1 Bedroom

  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Suite, 1 Bedroom

  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

About this property

Quest on Franklin

4.5-star aparthotel in Adelaide Central Business District
This smoke-free aparthotel features a 24-hour fitness center, conference space, and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance. Each apartment offers free WiFi and free wired Internet, a TV with digital channels, plus a sitting area and a refrigerator. Guests can appreciate conveniences like a microwave and a coffee/tea maker, and other amenities include a stovetop and room service.
Quest on Franklin offers 117 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Digital television is provided. Full-sized refrigerators/freezers, microwaves, and rice cookers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Adelaide aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.
Quest on Franklin features a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Event facilities measuring 818 square feet (76 square meters) include conference space. Wireless Internet access is complimentary. This luxury aparthotel also offers concierge services, laundry facilities, and dry cleaning/laundry services.

Quest on Franklin is a smoke-free property.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Portuguese, Swahili, Thai, Vietnamese

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (AUD 30 per night)

Family friendly

  • Children stay free (see details)

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 40-inch TV with digital channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 818 square feet of conference space
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city center
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 117 units
  • 14 floors
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: AUD 30.00 per night(1148 ft away; open 24 hours)
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Franklin
Quest Franklin Adelaide
Quest Franklin Apartment
Quest Franklin Apartment Adelaide
Quest on Franklin Adelaide
Quest on Franklin Aparthotel
Quest on Franklin Aparthotel Adelaide

Quest on Franklin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 425 out of 645 reviews
Rating 8 - Good. 178 out of 645 reviews
Rating 6 - Okay. 23 out of 645 reviews
Rating 4 - Poor. 10 out of 645 reviews
Rating 2 - Terrible. 9 out of 645 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff were friendly and helpful
Stayed 7 nights in Jan 2025

10/10 Excellent

Nitithep

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very Good Apartment
Stayed 5 nights in Jan 2025

10/10 Excellent

Carol

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, room comfort

A great place to stay!

It was great. Property and staff were fantastic. Though the location is beneficial but it is not at all the safest, I strongly advise against walking alone at night time in the area. There are a lot of attractions in the area and it is easy to get around by foot just be self-aware and security conscious.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nadime

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful Location was key So clean and fresh
Stayed 2 nights in Jan 2025

6/10 Okay

TSZ KIT

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property location is good, near Central Market and China Town. The Condition is also good, just I don't understand why the daily service period is only 10am - 12noon. I left my room at 12:35pm means I did not have services for my room for a day
Stayed 4 nights in Jan 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall a very good stay. Staff very friendly. Central for transport and walking to mall easy. Room clean and no excess noise.
Stayed 8 nights in Jan 2025

10/10 Excellent

Lindy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lovely staff and great proximity to shopping and Daily activities. Throughly enjoyed our time away.
Stayed 6 nights in Jan 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location for us near bus station. Comfortable room with kitchenette very useful.
Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay in this perfect location would definitely recommend and stay again so clean and quiet
Stayed 7 nights in Dec 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Raquel

Traveled with family
Liked: Room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Daniel

Traveled with family
Liked: Amenities, property conditions & facilities
Overall a good stay and I would stay again. The apartment was an ok size. Had all that you needed. Housekeeping were accommodating with requests such as extra towels etc. Very walkable to the market, food options and the main shopping strips. Parking is a little bit of a pain on the other side of the road at the bus station but not too bad.
Stayed 4 nights in Dec 2024

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, room comfort
Nice place clean great spot and handy car park across the road
Stayed 3 nights in Nov 2024

10/10 Excellent

Milind

Liked: Cleanliness, room comfort
Overall good
Stayed 4 nights in Dec 2024

10/10 Excellent

Shyamala

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend. We will definitely stay here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lydia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely, clean apartment - has everything you need for a convenient stay in the city.
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, room comfort

Comfortable stay

Comfortable stay Friendly welcoming check in Room comfortable and clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, room comfort
We were given a spacious room where everything worked and the room was spotlessly cleam
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness
Parking across the street accessible but not convenient, especially in rain or late at night when it's dark Staff fantastic
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A wonderfully modern, well-appointed apartment hotel. All staff from reception to house-keeping were courteous and helpful. The apartment had great facilities - bedroom and bedding of high quality and a good kitchen facilities. The hotel was a haven and we would stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anne-Maree

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Very helpful staff and a good apartment set up. Location was good, parking was a short walk away in the parking station opposite the hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024