2/10 Terrible
Abu
Feb 25, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid this hotel! We checked out first thing the following morning after arrival because of multiple issues, even though we were booked for 5 days.
The room was dirty, with a gross layer of dust/dirt on all flat surfaces. Goodbye any clean feet. There were hairs in the bathroom and the sink was blocked. The toilet was not even secured to the floor!
Hotel Argana does not have air conditioning, Expedia have been made aware of this, however they are still advertising that it does.
We were advised by multiple members of staff that the entire hotel does not have air con, simply heating only. Don’t let the control panel fool you, it will come up with an error code when trying to switch it on.
The rooms are not soundproofed, you can hear everything going on outside, whether from the halls, to the rooms next door.
The food leaves a lot to be desired, you can expect better from a cheap buffet giving you lukewarm food, barely passable as edible. We ended up just eating fruits for the 1 night we stayed. Breakfast the following morning was no better, with stale croissants and bread.
This is not a 4 star hotel, how this rating was achieved is questionable. Avoid this hotel at all costs! We thought the negative reviews were just the anomalies, and chose to ignore. That was a mistake.
Abu
Stayed 5 nights in Feb 2025
