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Contact Hôtel le Provence

3.0 star property

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December 2024
January 2025

Photo gallery for Contact Hôtel le Provence

Classic Double Room | Premium bedding, individually decorated, desk, iron/ironing board
Bar (on property)
Lobby sitting area
Dining
Pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • Pet friendly
  • Breakfast available

Explore the area

Map
22 cours du 14 juillet, Agen, 47000
  • Place Goya
    6 min walk
  • Les Saveurs d'agadir
    2 min walk
  • Agen Station
    8 min walk
  • Agen (AGF-La Garenne)
    11 min drive

Room options

View all photos for Classic Triple Room

Room amenity

Classic Triple Room

  • 25 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, individually decorated, desk, iron/ironing board

Classic Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Premium bedding, individually decorated, desk, iron/ironing board

Comfort Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Room

Chambres d'hôtes et Spa

Pool
Breakfast included
Parking included
Free WiFi
5.0 out of 5, Exceptional, (34)
The price is $105
per night
$118 total
includes taxes & fees
Jan 1 - Jan 2
Chambres d'hôtes et Spa

About this property

Contact Hôtel le Provence

3-star Agen hotel with coffee shop/cafe
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and concierge services. WiFi in public areas is free. Additionally, a computer station, tour/ticket assistance, and a TV in a common area are onsite.
Contact Hôtel le Provence offers 20 accommodations with complimentary bottled water and hair dryers. These individually decorated accommodations include desks. Beds feature premium bedding. A pillow menu is available. 66-cm flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Agen hotel also offers tour/ticket assistance, concierge services, and room service (during limited hours).

Contact Hôtel le Provence is a smoke-free property.

Buffet breakfasts are available for a surcharge.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 10 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 4 floors
  • Built in 1949
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 66-cm flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours), private entrance

Pets

Pets allowed for an extra charge of EUR 8 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 66 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.34 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Pet fee: EUR 8 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - FR68815182910
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Provence Agen
Provence Agen
Contact Hôtel Provence Agen
Contact Hôtel le Provence Agen
Contact Hôtel le Provence Hotel
Contact Hôtel le Provence Hotel Agen

Contact Hôtel le Provence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 22 out of 90 reviews" "
Rating 8 - Good. 38 out of 90 reviews" "
Rating 6 - Okay. 17 out of 90 reviews" "
Rating 4 - Poor. 7 out of 90 reviews" "
Rating 2 - Terrible. 6 out of 90 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly, Tired Hotel in the wrong part of town.
Rooms and hotel very tired. Rooms were not cleaned, beds not made and no more provisions on second day. Run out of tissues, nearly out of toilet paper. Rooms and hotel in general smelt of sewage. reception rarley opend. Could not leave bags. Owner very huffy when we asked for two tea bags on second day. Wish Hotel.com had not listed it. Worse hotel I have stayed in for a long time.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Improved since last year
The rooms have been revamped and look fresh and clean. Facilities are quite basic but it's good value for an overnight stop.
Stayed 1 night in Aug 2018

6/10 Okay

Kevin

Liked: Cleanliness, room comfort
Disliked: Staff & service
Clean but not very hospitable
The location was good and the hotel was clean. The owner was the only person we saw for check in and breakfast and he clearly lived there. His family were using the hallways and main reception area as play space so it was necessary to step over boxes of toys. The hallways were being used to store personal items and were quite cluttered.Breakfast was simple and insubstantial, but expensive. Overall the stay was reasonable value. Service was not particularly friendly.
Stayed 1 night in May 2018

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Very happy with our stay. Large room, comfortable bed & linen, clean & well presented. Kettle & tea & coffee provided. Toilet is in a seperate room to shower. Bathroom - shower in bathtub & there is no shower curtain so a lot of water gets on the floor. Bathtub was old & marked but not an issue as it was clean. Good heating. Paid Parking on street in front of hotel or free a street or two away. We stayed on weekend & it was free parking on Sunday. Only negatives were no shower curtain & got woken up by neighbour coming in late (doors close together & noisy) friendly host. Good position.
Stayed 2 nights in Feb 2018

2/10 Terrible

steve, markham canada

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Don't be fooled by the pictures.
My room looked nothing like the photos. It was old and in need of refreshment. It was clean though The air conditioner didn't work well. The temp was 35°C outside and quite hot in the room. In the evening I opened the windows to cool the room. When I arrived the doors were locked and I couldn't get in. Repeated knocking and ringing of the doorbell did nothing. I phoned the hotel and was told I had to wait outside until check in time at 4pm. It was 3:30pm and 35°C outside. There are plenty of hotels in Agen at the same price. Pick one closer to the river and avoid this hotel.
Stayed 1 night in Aug 2017

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful front desk staff. Nice little game room to hang out in. Not the best area but walking distance to restaurants and shops in the nicer area of town. Walking distance to the train station and river.
Stayed 2 nights in Jul 2017

2/10 Terrible

David, California

Disliked: Staff & service, property conditions & facilities, room comfort
How Did This Place Get a 4 Rating?
The word I'd use is seedy. On the second floor, there were mattress against the wall, along with building materials. The deferred maintenance throughout was eyeopening. The furniture was old and surface bare. The toilet area had been cleaned but bore the 40 0r 50 years of usage. A bunch of somebodies must have like this place, but I don't know how. In a 3 week Southern France tour, this was by a wide margin the LEAST appealing hotel we stayed in.

2/10 Terrible

Corinne

Business traveler
Disliked: Staff & service
Stayed 1 night in Feb 2022

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel sympa
très bon accueil amical chambre avec un bon rapport qualité prix silencieux calme bon lit
Stayed 1 night in Aug 2021

6/10 Okay

Kevin

Stayed 1 night in Nov 2020

4/10 Poor

Philippe

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Pendant les travaux la vente continue ?
Hotel en travaux, peintures chambres écaillées, moquette très salle Literie en très bon état, meubles de la chambre récents (c'est une des raisons des paliers et couloirs très encombrés. Pas de petit déjeuner et rien de disponible avant 7 heures
Stayed 1 night in Oct 2020

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Eric

Business traveler
Disliked: Property conditions & facilities
on y dort c'est déjà çà
Localisé sur un boulevard, parking gratuit après 19h accueil simple et courtois, communs petits, hotel en travaux Chambre à rénover, bon literie bonne et il y a de l'eau chaude donc .... vue de la chambre sur cour intérieure heu mieux vaut ne pas regarder petit déjeuner en chambre en période covid
Stayed 2 nights in Sep 2020

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

GERARD

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Emmanuel

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

4/10 Poor

Sophie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Accueil pas sympa, place parking difficile à trouver et gérant vous rit au nez, entrée sale et mal rangée, moquette chambre sale, pas de petite serviette, états murs portes mauvais. Le wifi ne fonctionnait pas.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Chambre propre. Décoration peu moderne. Bar et salle de petit-déjeuner en désordre. Gérant très peu aimable et disponible.
Stayed 1 night in Sep 2019

8/10 Good

Marie-Andrée

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Roselyne

Disliked: Staff & service, property conditions & facilities, room comfort
Nous avions une seule serviette de bain pour la toilette du corps lavage des mains.les toilettes sont dépourvues de la lunette.d.assise.pour le petit déjeuner il y avait un manque de lait.En bref passez votre chemin au moins vous ne serez pas déçu.
Stayed 1 night in Sep 2019

8/10 Good

fannie

Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Traveled with group
Chambre donnant sur les clim extérieures. Très bruyant
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

4/10 Poor

Elodie

Liked: Cleanliness
Nuit épouvantable à cause d’un bruit récurrent
Il est 4:30 du matin je suis encore dans le lit de l’hôtel et j’ai hâte de le quitter. Nuit épouvantable dû à un bruit récurrent dont je ne parviens pas à déterminer la source. J’ai eu beaucoup de mal à m’endormir et ce bruit vient de me tirer de mon sommeil. D’autre part, si vous avez des problèmes de dos comme moi bon courage avec la literie ...Elle est trop dure pour moi. Bref si je dois revenir à Agen ce sera dans un autre hôtel.
Stayed 1 night in Aug 2019