Crystal Inn

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Inn

Restaurant
Executive Room | Living area | LED TV
Restaurant
Reception hall
LED TV

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
785 Fatehbad Road, Behind TDI Mall, Taj Nagari, Phase 1, Agra, Uttar Pradesh, 282001
  • Taj Mahal
    3 min drive
  • Agra Fort
    5 min drive
  • Keetham Lake
    6 min drive
  • Agra (AGR-Kheria)
    28 min drive

Room options

Executive Room

  • 225 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room

  • 175 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • 175 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About this property

Crystal Inn

3-star Agra hotel close to Taj Mahal
This smoke-free hotel features 2 restaurants, a rooftop terrace, and a conference center. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Crystal Inn offers 32 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, and complimentary toiletries.

This Agra hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Dining is available at one of the hotel's 2 restaurants. Public areas are equipped with complimentary wireless Internet access. A business center is on site at this 3-star property. Event facilities measuring 1500 square feet (139 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided.

Crystal Inn is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Crystal Inn has 2 restaurants on site.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking (max 8 spaces per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 200 to 500 for adults and INR 150 to 300 for children
  • 2 restaurants
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (1,500 square feet of space)

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of INR 1500 per pet, per day
Welcoming cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 800.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 1000
  • Christmas Eve (24 December) Gala Dinner per child: INR 550 (up to 7 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 100
  • New Year's Eve (31 December) Gala Dinner per child: INR 550 (up to 7 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 200 to 500 for adults, and INR 150 to 300 for children
  • Pet fee: INR 1500 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Crystal Agra
Crystal Inn Agra
Hotel Crystal Inn Agra
Hotel Crystal Agra
Crystal Inn Agra
Crystal Inn Hotel
Crystal Inn Hotel Agra

Crystal Inn Reviews

Reviews

6.6
Rating 10 - Excellent. 13 out of 84 reviews" "
Rating 8 - Good. 27 out of 84 reviews" "
Rating 6 - Okay. 23 out of 84 reviews" "
Rating 4 - Poor. 13 out of 84 reviews" "
Rating 2 - Terrible. 8 out of 84 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

10/10

Amenities

6.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Narendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
The hotel gave us the incorrect room. Finally, when we received another room with seperate beds, it was extremely dirty and cold. There was visible dirt on the doors and walls. Also it smelt like a dog had been sleeping in the room. The phone was sticky. The bed uncomfortable. The staff were not very helpful until we got angry with them for making us wait 30 mins to answer 1 question. Also, the ad on hotels.com is incorrect. It is not close to the Taj Mahal at all. It’s about 30-40 mins walk away - not 1 min. I would not recommend anyone stay here.
Stayed 2 nights in Jan 2019

2/10 Terrible

Raymon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
typical backpacker hovel and overpriced.
this is the worst hotel i have stayed in and i have stayed in many. it is dirty, poorly finished, the staff lie and the description of the rooms on hotels.com are lies. if you have to stay here don't bother going to India, you can't afford to be there and you won't enjoy it. pay just a little more and you will enjoy your trip and the Taj Mahal.. the only good thing tbere was the food and the restaurant staff, they deserve better support.
Stayed 3 nights in Nov 2017

6/10 Okay

SHASHANK

Liked: Cleanliness
not so good..average..
not so good..very costly food..no complimentary breakfast..wi-fi doesnot work.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Check in was fast and easy.staff was very helpful.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at this hotel for 2 nights. Hotel Location is good, room was clean with basic stuff. Overall my experience is good...

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DISGUSTING HOTEL
Very bad hotel. Never stay here. Seriously this hotel smells really bad. You feel like vomiting with the smell. Its a very low budget hotel one of OYO ROOMS.

10/10 Excellent

sandeep, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable/affordable hotel near Taj Mahal
Pros: close to Taj Mahal; hot water available for showering; nice bellboys and staff; new hotel and facilities; elevator Cons: no shower curtain so water flies everywhere in the bathroom as you shower (seems to be the norm in India)

8/10 Good

Venkataraman, New Delhi

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel to stay
Generally our stay was pleasant. Rooms were small but clean. Air conditioning was very effective. Wi-Fi was effective. Buffet Breakfast service was good. Overall recommended for stay.

8/10 Good

Raj, TN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
hotel is too old, and not for family with kids
for the price paid not a good option ac was working, but cigarette smoking was leaking into ac vent. staff was friendly. no hot wate

8/10 Good

Nat, Chicago, IL

Liked: Cleanliness, property conditions & facilities, room comfort
Great location. On south gate side of Taj Mahal
This hotel was in a great location for visiting the Taj Mahal and the facilities were in good condition. The only downside was the friendliness of some of the staff. All in all, not a bad place to stay, and a great price.

6/10 Okay

Sunit, India

Disliked: Property conditions & facilities
Averagly hotel, may not opt for it again
Pros - Near to Taj Mahal and food joints and Sadar baza, Complimentary wifi and breakfast was good. Cons - Interior of room is very old,need renovation. The front of hotel is very dirty with open gutters. Service is inconsistent and room utilities are replaced only after calling room service. Phone was not working so had to goto reception to ask for everything. Restaurant and mineral water is highly over charged n expensive, avoid.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. A little out of the way though.
Great staff who go out of their way to help. Hotel's about 4 mins walk from main road but not much in the way of thins to do for tourist. Expec to take auto rickshaws.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and uncomfortable
Bathroom was dirty. Asked it to be cleaned. After 10mins my room smelt of industrial strength cleaning products and bleach. Could not open a window so the smell lingered. Staff were ok.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
not great value
Hot water needs to be called in. location is out of the way. So if you stay in Agra (which i would not recommend all together) besides seeing the Taj (preferably at sun rise) get something nicer.

4/10 Poor

Rajkumar , Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location.
The hotel was okay. Untrained staff. They charged heavily for breakfast but the quality and service were very poor.

10/10 Excellent

Scott, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for the price
The hotel was clean. The staff was very friendly and accommodating. The room was clean with a nice floor plan. The Resturant food and staff were also very good. I highly recommend this hotel for the price. Located near the entrance to the Taj Mahol.

8/10 Good

KM, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location 2km from Taj Mahal
If you look for a quiet location in a good hotel 2 km from the East entrance to Taj Mahal, this is the place. Access along the Eastern road is an easy walk. New hotel provides good service and breakfast all for a reasonable price. Hot water and internet worked well.

8/10 Good

Rk Narula, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Very Good Budget Hotel !!
The Hotel was clean and nice. The room were of decent size. The Bath room were clean. The only thing I did not liked about the hotel was the food that served at Dinner time.( it was very BAD) though the breakfast was good.

4/10 Poor

Paul, Brighton

Disliked: Cleanliness, room comfort
Disappointing
The wi-if wasn't working during our stay, our room had a broken window patched up with plastic, so was cold. There is no fruit juice with breakfast. The location is ok.

4/10 Poor

jp traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not that great of an experience
Review was good so I booked this hotel but bathroom was dirty. Hotel staff was not friendly.

8/10 Good

K Varun, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Booked this hotel for my parents, although the rooms were bit small overall experience at this hotel was good.

6/10 Okay

Verified traveler

10/10 Excellent

m, los angeles, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
this hotel is very close to the taj mahal, that's why we chose it. we were in 3 people, room was big enough for us and it seems to be a new hotel, quite modern for agra's standards. the roof top bar/restaurant could be better and more inviting...