ITC Mughal, A Luxury Collection Resort & Spa, Agra

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ITC Mughal, A Luxury Collection Resort & Spa, Agra

2 outdoor pools, pool umbrellas, sun loungers
Presidential Suite, 2 Bedrooms, Non Smoking | Exterior detail
Lobby lounge
Lobby lounge
Couples treatment rooms, sauna, steam room, Turkish bath

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Pet friendly
    Pet friendly

Explore the area

Map
Taj Ganj Uttar Pradesh, Agra, Uttar Pradesh, 282001
  • Agra Fort
    3 min drive
  • Agra Marble Emporium
    4 min drive
  • Taj Mahal
    4 min drive
  • Agra (AGR-Kheria)
    26 min drive

Room options

Royal Suite, 1 Bedroom

  • 753 sq ft
  • Sleeps 3
  • 1 Double Bed

Room, 1 King Bed, Garden View

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Garden View

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Garden View

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

ITC Mughal, A Luxury Collection Resort & Spa, Agra

5-star hotel in Taj Ganj
3 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a steam room are onsite. Housekeeping is available on request.
ITC Mughal, A Luxury Collection Resort & Spa, Agra offers 233 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Agra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a steam room and a fitness center.

Children under 18 years old are not allowed in the health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kaya Kalp has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

ITC Mughal, A Luxury Collection Resort & Spa, Agra features a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a health club. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 5-star property. Event facilities measuring 6846 square feet (636 square meters) include a conference center. This luxury hotel also offers a spa tub, a steam room, and spa services. Complimentary self parking and valet parking are available on site.

ITC Mughal, A Luxury Collection Resort & Spa, Agra has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Peshawri - This theme restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Taj Bano - This buffet restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Mughal Pavilion - This buffet restaurant serves lunch and dinner. Open select days.
Maikhana, The Lobby Bar - This lobby lounge serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,534 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Maikhana, The Lobby Bar
  • Mughal Pavilion
  • Peshawri
  • Taj Bano

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Free crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (6,846 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The property will be renovating from September 23 2024 to November 15 2024 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2360.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 5500
  • Christmas Eve (24 December) Gala Dinner per child: INR 2500 (from 7 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 11999
  • New Year's Eve (31 December) Gala Dinner per child: INR 4000 (from 7 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately INR 1534 per person
  • Rollaway bed fee: INR 2360.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must book yoga sessions (surcharge) 1 day in advance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the health club, fitness facility, or spa tub without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Agra ITC
Agra Mughal
ITC Agra
ITC Agra Mughal
ITC Mughal
ITC Mughal Agra
ITC Mughal Hotel
ITC Mughal Hotel Agra
Mughal Agra
Mughal ITC
Agra Itc Mughal Hotel
Itc Mughal, Agra Hotel Agra
Sheraton Agra
ITC Mughal Agra Hotel
ITC Mughal Luxury Collection Hotel Agra
ITC Mughal Luxury Collection Hotel
ITC Mughal Luxury Collection Agra
ITC Mughal Luxury Collection
ITC Mughal a Luxury Collection Hotel Agra

ITC Mughal, A Luxury Collection Resort & Spa, Agra Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1023 reviews" "
Rating 8 - Good. 280 out of 1023 reviews" "
Rating 6 - Okay. 107 out of 1023 reviews" "
Rating 4 - Poor. 52 out of 1023 reviews" "
Rating 2 - Terrible. 29 out of 1023 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

STEPHANE

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Aquil

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Charu

Stayed 1 night in Aug 2024

10/10 Excellent

Vamsi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rajeev

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Sashi

Stayed 1 night in Jul 2024

6/10 Okay

Karthik

Traveled with family and small children
Liked: Cleanliness, staff & service
Had multiple issues across 2 rooms the two days we were there. Check in and check out was not smooth.
Stayed 2 nights in Jun 2024

8/10 Good

surjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Sure, here’s a shorter, simpler review for ITC Hotel Agra: --- I had a wonderful stay at the ITC Hotel in Agra. The hotel is beautiful, mixing traditional Mughal design with modern comfort. Our room was spacious, nicely decorated, The food was amazing, especially the breakfast buffet and the specialty restaurants. The staff were very friendly and helpful, making sure we had everything we needed and more. The hotel’s spa and pool were perfect for relaxing after exploring the city. Overall, ITC Hotel Agra offers great service, comfort, and a memorable experience. I highly recommend it for anyone visiting Agra. ---
Stayed 1 night in Jun 2024

10/10 Excellent

urvi

Stayed 2 nights in Mar 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doesnt get better than this in Agra
This is an exceptional property, in an interesting city. The hotel and its grounds are 5-star. Beautiful and from the roof ypu can see the Taj Mahal. The breakfast offering and quality is great. The local tea made with ginger delicious. The rooms are large and beds and pillows best around. Had a great night sleep. The gotel looks after everything. Truly a must stay if you come to Agra.
Stayed 1 night in Jun 2024

10/10 Excellent

sonal

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

sonal

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great staff. Nice room, nice breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

DEVANATHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Arjun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful
The stay was amazing. And to top it all.. the food and hospitality were top notch.
Stayed 1 night in Jun 2024

8/10 Good

Markus

Stayed 1 night in Jun 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

laura

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very dated dirty, furniture is broken, plugs broken, stained bedding, bathroom fittings hanging off the walls, smells carpets sticky, no WiFi. Food was unbeatable very hard to complain, took hours for the manager to do anything after constantly complaining eventually the manager agreed and refunded all costs, I am still waiting for the refund to be paid into my account From Expedia, there is no knowledge Of this, I need somebody to contact me ASAP
Stayed 2 nights in May 2024

10/10 Excellent

Tedd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great hotel! Amazing service and a beautiful property!
Stayed 1 night in Mar 2024

8/10 Good

Varun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Shashank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was excellent. Right from check in to check out was smooth. Ride to Taj from here was only 10 minutes. Property is very well maintained and felt very peace here.
Stayed 1 night in Apr 2024

10/10 Excellent

Carlos, Allen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, very clean, great staff
Stayed 2 nights in Feb 2024

8/10 Good

Navpreet

Stayed 2 nights in Apr 2024

6/10 Okay

Stephen

Traveled with family
Liked: Staff & service
We stayed two nights at this hotel and were expecting a 5 star hotel as indicated via the Expedia booking site. Our first impressions were good up to checkin however our room was tired and needed an update. The room above had a chair or table that was constantly moved a lot which vibrated very loudly into ours. The buffet is extensive and being over Easter there were lots of hot cross buns and other treats on offer. The head chef went out of his way to make sure my wife and daughter’s dietary needs were taken care of. One down side was the number of young children putting their hands all over the food due to a lack of parental supervision. Other staff throughout the hotel did their best to make us feel comfortable throughout our two night stay. Overall I think the 5 star rating is over inflated and I would be pushing to give it a 4.
Stayed 2 nights in Mar 2024