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ITC Mughal, A Luxury Collection Resort & Spa, Agra

5.0 star property

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Photo gallery for ITC Mughal, A Luxury Collection Resort & Spa, Agra

2 outdoor pools, pool umbrellas, sun loungers
3 restaurants, lunch, dinner served; Indian cuisine
Reception
Presidential Suite, 2 Bedrooms, Non Smoking | Exterior detail
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Hot Tub
  • Pool
  • Spa
$95
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Taj Ganj Uttar Pradesh, Agra, Uttar Pradesh, 282001
  • Taj Mahal
    ‪3 min drive‬
  • Agra Fort
    ‪3 min drive‬
  • Sadar Bazar
    ‪4 min drive‬
  • Agra (AGR-Kheria)
    ‪12 min drive‬

Room options

View all photos for Royal Suite, 1 Bedroom, Non Smoking

Royal Suite, 1 Bedroom, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Royal Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View | 1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Garden View

9.2 out of 10
Wonderful
(11 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Garden View

Room, 2 Twin Beds, Non Smoking, Garden View | 1 bedroom, minibar, in-room safe, desk

Room, 2 Twin Beds, Non Smoking, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View | 1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Garden View

8.4 out of 10
Very good
(5 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

ITC Mughal, A Luxury Collection Resort & Spa, Agra

5-star hotel in Taj Ganj
3 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a steam room are onsite. Housekeeping is available on request.
ITC Mughal, A Luxury Collection Resort & Spa, Agra offers 233 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Agra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a steam room and a fitness center.

Children under 18 years old are not allowed in the health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kaya Kalp has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

ITC Mughal, A Luxury Collection Resort & Spa, Agra features a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a health club. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 5-star property. Event facilities measuring 6846 square feet (636 square meters) include a conference center. This luxury hotel also offers a hot tub, a steam room, and spa services. Complimentary self parking and valet parking are available on site.

ITC Mughal, A Luxury Collection Resort & Spa, Agra has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Peshawri - This theme restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Taj Bano - This buffet restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Mughal Pavilion - This buffet restaurant serves lunch and dinner. Open select days.
Maikhana, The Lobby Bar - This lobby lounge serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,534 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Maikhana, The Lobby Bar
  • Mughal Pavilion
  • Peshawri
  • Taj Bano

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (6,846 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 6491
  • Christmas Eve (December 24) Gala Dinner per child: INR 3245 (from 7 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 12390
  • New Year's Eve (December 31) Gala Dinner per child: INR 5310 (from 7 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately INR 1534 per person
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must book yoga sessions (surcharge) 1 day in advance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the health club, fitness facility, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Agra ITC
Agra Mughal
ITC Agra
ITC Agra Mughal
ITC Mughal
ITC Mughal Agra
ITC Mughal Hotel
ITC Mughal Hotel Agra
Mughal Agra
Mughal ITC
Agra Itc Mughal Hotel
Itc Mughal, Agra Hotel Agra
Sheraton Agra
ITC Mughal Agra Hotel
ITC Mughal Luxury Collection Hotel Agra
ITC Mughal Luxury Collection Hotel
ITC Mughal Luxury Collection Agra
ITC Mughal Luxury Collection
ITC Mughal a Luxury Collection Hotel Agra

ITC Mughal, A Luxury Collection Resort & Spa, Agra Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1001 reviews
Rating 8 - Good. 273 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

margaret

Traveled with partner
Liked: Cleanliness, amenities
Lovely, calm peaceful hotel! I got sick with Delhi Behli at night and the whole staff helped me call a Dr. Also we had a wonderful guide from the hotel to the Taj Mahal, very knowledgable. They were so kind to us and the service was great. The lovely pool was a welcome addition!
Stayed 1 night in May 2025

10/10 Excellent

JIJO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Taj. Good breakfast and clean rooms. Travelled as a large group
Stayed 1 night in May 2025

6/10 Okay

Tanveer

Liked: Cleanliness, staff & service, property conditions & facilities
We recently stayed at ITC Mughal in Agra for 2 nights with our large family—14 members including infants, children, and elderly. While the property itself has a good reputation and the service was decent by local standards, our overall experience had several shortcomings that need attention, especially for a hotel positioned as a 5-star. Mini Bar Setup: Out of 5 rooms, only 2 had functional mini bars, yet we were charged for 3. This was disappointing and should not happen in a premium hotel. Room Essentials: Despite knowing that each room housed more than 2 people (including children), the housekeeping staff didn’t proactively provide extra towels or toilet paper. We had to keep requesting these items repeatedly. Playroom Condition: The play area was in poor condition—most toys were dirty, and the entire space was not maintained at all. For families with children, this was a major letdown. Room Keys: Each room was given only one key card, which caused inconvenience for couples and families coming and going at different times. Providing two keys per room is a basic expectation and should be standard. To their credit, the staff were polite and tried their best within limitations, and we appreciate that. However, ITC Mughal needs significant improvements in operations and attention to guest needs to truly offer a luxury experience. Guests are willing to pay for quality—but only when service standards match expectations.
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was outstanding!
Stayed 2 nights in May 2025

10/10 Excellent

Neha Singh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just loved it !
Stayed 2 nights in May 2025

10/10 Excellent

Geovani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good as expected. Staff was courteous. People were nice. Food was good.
Stayed 1 night in Apr 2025

8/10 Good

Melissa

Stayed 1 night in Apr 2025

4/10 Poor

Parambir

Stayed 1 night in Apr 2025

10/10 Excellent

Kourtney, Alexandria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic property and very safe.
Stayed 2 nights in Apr 2025

6/10 Okay

Stephan

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Monica

Traveled with family
The entrance is grand but the rooms are sub par. the breakfast not as good as I hoped. It is basic compared to other hotels I have stayed at in india.
Stayed 1 night in Mar 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. Will do it again
Stayed 1 night in Apr 2025

6/10 Okay

Beatriz

Traveled with partner
Liked: Amenities
This hotel was probably great 20 or 30 years ago. Now it’s old and outdated. We stood behind another gust for 10 minutes before anyone acknowledged us. The bell noys and porters were very nice and helpful. The Indian restaurant a wonderful experience and the pool is nice, but closes at 8, so we didn’t have time to enjoy it. Perhaps, this is the best hotel in Agra but needs an update, urgently!
Stayed 1 night in Apr 2025

10/10 Excellent

Rajeshwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hospitality
Stayed 1 night in Mar 2025

6/10 Okay

Sabine

Stayed 3 nights in Mar 2025

8/10 Good

Loelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Convenient for visiting the Taj Mahal. Lovely gardens but hotel in need of some refurbishment, as bedrooms and bathrooms a little tired.
Stayed 1 night in Mar 2025

8/10 Good

Simon

Liked: Cleanliness
Was OK but not great. Felt a bit hit and miss. A/C didn’t work. Service was slow. There was no one serving by the pool. Just not 5star standard.
Stayed 1 night in Mar 2025

2/10 Terrible

Rohan

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a horrible time
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the ITC Mughal very much. Great garden and dining area. Close to Taj Mahal and Red Fort.
Stayed 2 nights in Feb 2025

6/10 Okay

Kunal

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
In general a great property I booked two rooms for a family trip In one room, the tv didn’t work. In the second, the cups were dirty as was the tea kettle. When we called the front desk they hung up. This was only resolved by going to the front desk and asking for a manager Food from another room sat in the hallway all night In general a poor experience
Stayed 1 night in Mar 2025

10/10 Excellent

Pranati

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience in the property and staff is very good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sammy, Nortrhidge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected
Stayed 1 night in Mar 2025

10/10 Excellent

Ujwal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ITC Mughal exceeded our expectations! My wife and I were here for a quick getaway, and everything about this hotel was memorable. Definitely a luxury experience, and we highly recommend trying the different dining options and spa services
Stayed 1 night in Feb 2025

10/10 Excellent

Million

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quite and staffs are friendly and super helpful
Stayed 1 night in Feb 2025