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Optimum Tara Palace

3.0 star property

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Photo gallery for Optimum Tara Palace

Family Room with Complimentary Railway Station Pickup. | In-room safe, free WiFi
Exterior
Lobby
Property amenity
Dining

Reviews

7.6 out of 10

Good

Popular amenities

  • Air conditioning
  • Room service
  • Laundry
  • Breakfast available
  • Parking included
  • Housekeeping

Explore the area

Map
Shilp Gram Taj Mahal East Gate, Opposite Jalma Hospital, Taj Ganj, Agra, Uttar Pradesh, 282001
  • Taj Mahal
    17 min walk
  • Agra Fort
    5 min drive
  • Moti Masjid
    5 min drive
  • Agra (AGR-Kheria)
    29 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi

Standard Double Room

  • 250 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, free WiFi

Family Quadruple Room

  • 300 sq ft
  • City view
  • Sleeps 6
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, free WiFi

Deluxe Double Room

  • 300 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room to Triple Room with Complimentary Railway Station Pickup

Triple Room to Triple Room with Complimentary Railway Station Pickup | In-room safe, free WiFi

Triple Room to Triple Room with Complimentary Railway Station Pickup

  • 350 sq ft
  • Sleeps 3
  • 3 Twin Beds

About this property

Optimum Tara Palace

3-star Agra hotel close to Taj Mahal
A restaurant, 24-hour room service, and concierge services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Optimum Tara Palace offers 30 air-conditioned accommodations with safes and complimentary newspapers. Cable television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Agra hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Optimum Tara Palace has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Optimum Tara Palace has a restaurant on site.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: INR 250 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 250 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Optimum Tara Palace Hotel Agra
Optimum Tara Palace Hotel
Optimum Tara Palace Agra
Optimum Tara Palace
Optimum Tara Palace Agra
Optimum Tara Palace Hotel
Optimum Tara Palace Hotel Agra

Optimum Tara Palace Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 88 out of 309 reviews" "
Rating 8 - Good. 140 out of 309 reviews" "
Rating 6 - Okay. 30 out of 309 reviews" "
Rating 4 - Poor. 24 out of 309 reviews" "
Rating 2 - Terrible. 27 out of 309 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

4.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not quite what you see in the photos
We stayed in this hotel for one night and was glad it wasn’t more. The rooms on first inspection aren’t exactly what you expect. It’s probably what the hotel looked like A decade or 2 ago. But it’s acceptable for the price. The main concern was the burn marks around the plugs and luckily our electronics were fully charged. In first inspection the room room looked clean enough, but when we got a little more settled I started noticing bits which weren’t right, stains on one of our towels, a slight tea stain look on the bed and a mirror which hadn’t been cleaned for some time. The stay was made worse by the extremely noisy family next door. However the staff were brilliant when I went down at 11pm to ask the room next door if they could be a little quieter. They rang straight away and apologised to me for the noise and being unable to sleep. Other than that the room was lovely and quiet and we couldn’t hear any of the traffic noise outside! It was a massive positive to the room.
Bathroom
Dirty mirror
Bathroom
Dirty bedding
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very near to Taj Mahal, 8-10 min walk only. Though the room was big, the electrical equipments and sockets were faulty or not functional. The bathroom was not clean and the faucets were old and dirty. For the price Expedia charged, the overall experience was very poor. Our driver told us that there are better hotels nearby Taj about half the price we paid. We feel like we got ripped off.
Stayed 1 night in Jan 2020

2/10 Terrible

cedric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs
This hotel is dirty, no hot water or heating do not book you will regret it ignore the good reviews,
Stayed 1 night in Dec 2019

4/10 Poor

MaryBeth

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Mayank

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It Says Breakfast Included. There was two option only Alu Paratha and Pasta. Outside Foods are not allowed. Resturant does not accepts the Card Transaction its only Cash. Very Bad bedsheets and cover. TV was operating but no channels to view. I would suggest not to recommend this hotel in future.
Stayed 2 nights in Dec 2019

2/10 Terrible

jorge

Stayed 1 night in Nov 2019

4/10 Poor

Pat, Australia

Disliked: Amenities, property conditions & facilities
I booked a deluxe double room with view for 3 nights six months in advance. I arrived at 10pm after a 6 hour train trip. I was given a room with double bed and an absolutely disgusting bathroom and no view. The bathroom sink couldn't be turned off and water just flowed all night. Elsewhere water dripped all night. Bathroom floor wet all night. It was a ground floor room and down hall people talking loudly and banging all night in foyer area. Next morning I demanded a new room and staff happily provided room on 1st floor with window onto side street. This room was quite suitable for the price except mattress was so hard sleep was very difficult. If given this room first night I would have made no complaint and happy with this hotel. No explanation or apology given by hotel. Location was good, a/c good, WiFi good, safe area, walking distance to Taj Mahal. Restaurant was okay but very slow service even when no other customers. On 1st floor room shower wets whole bathroom floor and it stays wet. Sheets were yellow and stained but probably cleaned and just very old. Not sure of better offerings in accommodation in Agra. But if choose this hotel avoid ground floor room.
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
I did not enjoy the attitude or level of service from the hotel staff who were not very welcoming.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Disliked: Staff & service
It was ok. Great for the Taj Mahal but not really anything else. Customer service left a lot to be desired and booking a trip with them is not recommended
Stayed 1 night in Apr 2019

8/10 Good

Nas, Fiji

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked this hotel overall but the bed was really hard to sleep on. They need to change the mattress!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
Very close to the Taj Mahal, perfect walking distance.
Stayed 1 night in Mar 2019

6/10 Okay

Rina, Toronto, Canada

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Overall an OK stay for one night to see the Taj Mahal and nearby attractions. Bed was comfortable but room and bathroom extremely muggy and stuffy. They didn’t have a record of our reservation when we arrived even though it was booked and prepaid, but still got the room we expected. The restaurant was pretty expensive compared to everywhere else we’ve eaten in india and the food was just ok. Also don’t book busses onward through the hotel.. they charge double what you will pay online or at travel counters and you still have to get yourself to the bus station. Same for private transfers... go with Uber or Ola cabs instead.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2019

6/10 Okay

Deirdre

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Rooms were alright, stay away from the restaurant, food was very poor. We couldn't eat anything from the breakfast buffet and had to go elsewhere.
Stayed 1 night in Feb 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent.
The hotel is idea for visiting The Taj, nice big rooms and a great warm shower (the shower is timed and only warm at certain times). Staff are helpful, we booked two nights but only stayed one as apart from The Taj, there’s not really anything to do in the area.
Stayed 2 nights in Jan 2019

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Amazing location, can walk to Taj Mahal and stores nearby. Front desk staff can speak English very well. Restaurant is fairly priced. Only complaint is the washroom needed some updating as the room was modern and lovely, while the washroom was very old, outdated and felt like a dungeon.
Stayed 2 nights in Nov 2018

8/10 Good

Alastair, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, close to Taj, friendly and helpful staff, condition was good (not excellent, but above average).
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unclean hotel
Unfortunately the rooms were made to look clean but when we went to go to sleep the beds had been slept in with food stains and rice in the bed. YUCK. They moved us to another room but we still felt beds weren't very clean. Breakfast services were slow, and my husbands coffee never arrived after asking for it twice we left. Don't stay here
Stayed 1 night in Sep 2018

6/10 Okay

Ian, Durham uk

Liked: Cleanliness, staff & service
The hotel was probably a little bit run down with an extremely basic bathroom we were also disappointed it didn’t have its advertised safe as that is one of the items I specifically look for when choosing a hotel. Having said that for a 1 night stay to visit the taj mahal it was ok as it was clean and no more than a 10 minute walk away.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastically located for Taj Mahal
Clean, good standard hotel with a lovely , large bedroom . Was such a perfect base for staying over and visiting the Taj Mahal. I went with family of 4 and our large room was spacious and clean. thanks
Stayed 1 night in Apr 2018

8/10 Good

Justin, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel with excellent staff
It was an excellent experience with very preasent staff. Mr. Pathak and other staff members went above and beyond of what can be expected from the hotel staff. These gentlemen got us in touch with a photographer at Taj, who had given us a wrong CD and had no contact info. The photographer was of no help, but the staff from the hotel phoned us again to see if they can be of further help to us. Thanks you all very much!
Stayed 1 night in Mar 2018