Orient Taj Hotels and Resorts

4.5 star property

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December 2024
January 2025

Photo gallery for Orient Taj Hotels and Resorts

Lobby
Front of property
Front of property
Lobby
Front of property

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Gym
  • Room service
  • Spa

Explore the area

Map
Fatehabad Road, Agra, 282004
  • Agra Fort
    5 min drive
  • Moti Masjid
    6 min drive
  • Taj Mahal
    6 min drive
  • Agra (AGR-Kheria)
    32 min drive

Room options

Executive Room

  • Sleeps 3
  • 1 Double Bed

Premier Room

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Superior Room

  • 3390 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Deluxe Suite

  • Sleeps 3
  • 1 Double Bed

Deluxe Room

  • Sleeps 3
  • 1 Double Bed

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About this property

Orient Taj Hotels and Resorts

4.5-star hotel in Taj Ganj
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and free train station pick-up. Other amenities include a nightclub, a health club, and a poolside bar.
Orient Taj Hotels and Resorts offers 160 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, Orient Taj Hotels and Resorts features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This luxury hotel also offers a children's pool, a health club, and a nightclub. Onsite self parking and valet parking are complimentary.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Orient Taj Hotels and Resorts has 2 restaurants on site.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Orient Taj Hotels Resorts Agra
Wyndham Hotel Agra Grand
Wyndham Grand Agra Hotel
Wyndham Grand Hotel
Orient Taj Hotels and Resorts Agra
Orient Taj Hotels and Resorts Hotel
Orient Taj Hotels and Resorts Hotel Agra

Orient Taj Hotels and Resorts Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 45 out of 174 reviews" "
Rating 8 - Good. 50 out of 174 reviews" "
Rating 6 - Okay. 31 out of 174 reviews" "
Rating 4 - Poor. 28 out of 174 reviews" "
Rating 2 - Terrible. 20 out of 174 reviews" "

7.4/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel itself is clean and really looks nice. Staff was tough communication-wise. (Restaurant couldn't put things on our room, for example.) Rooms are nice and big. Pool had no water in it. Wifi access was constantly a problem. It looks nicer than it really was in terms of stay.
Stayed 1 night in Aug 2017

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful beyond description
Run down hotel - very poorly managed

10/10 Excellent

Vaibhav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel...
Beautiful Hotel... Nice Food... We'll surely visit again... Good Staff... Enjoyed the stay here...

2/10 Terrible

Shereena, Sydney Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
What is portrayed on websites is not what you get. One of the worst experiences we had ever had. Rooms were dirty and smelling. Staff were so unfriendly and rude. No hot water and when asked was advised to wait for shower till the morning. Lifts were not working. Linen was so dirty and the walls had mildews. We booked three rooms and all three rooms were the same. Rooms were infested with Mosquitoes. I would never ever recommend this hotel to anyone.

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
It was a beautiful hotel. We had amazing breakfast and enjoyed our stay in a lovely relaxing suite. Would loved to stay there again

6/10 Okay

Chris

Disliked: Staff & service
Taj Mahal magnificent, hotel service not.
Hotel and gardens were beautiful, but service from counter staff awful. Lighting in room was bizarre had to turn off main power switch to turn off lights at night, only bath towels were in room. Taj Mahal was amazing so made up for everything else.

2/10 Terrible

Ranjeet, Gurgaon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Property is good but Need to maintained by owner.
Overall is balanced not very good nor very bad. My suggestion to maintain the rooms, room walls are dampened, room mirror is very poor, Ac and lights are automatically on after few minutes after off .

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
a magnificent property
great food great property but mosquitos in the dining hall was terrible pool was dirty and had trouble checking out with american visa even though we just used it in the city to purchase items

4/10 Poor

Vivek

Disliked: Cleanliness, property conditions & facilities, room comfort
Poorly maintained hotel
The hotel was easy to locate, reception was good, room service was also fine. However the room itself was a disaster List of problems 1. Room was not serviced before handover. 2. There was so much of smell when we entered the room, as if it was not opened in months. 3. Walls had dampness 4. All mirrors were in immediate need of replacement as they all lost the polish. 5. No heating, only cooling in air conditioning. 6. Half of the lights were not working in the room 7. Beds and pillows smelled of sewer. On checking out, the room service searched the entire room in front of us, as if we would have stolen something, how disrespectful. We didn't even bother for the breakfast as the timing was limited from 7:30-10:30 Overall a dreadful experience.

8/10 Good

SUKESH

Liked: Cleanliness, room comfort
Needs maintenance
Rooms were good but it needs maintenance.

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel in decline
Promised much delivered little. Changed rooms 3 times due to faulty plumbing, air conditioner and broken window. Towels and linen worn and stained. Many staff unkempt - especially in restaurant. Dirty floors and cutlery. Won't visit again

8/10 Good

Preet, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with many amenities!
This hotel made our experience of the Taj Mahal seem very luxurious for a low cost. I would defenitely recommend everyone who visits from a different country to check in here.

10/10 Excellent

Abhijeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good and awesome

6/10 Okay

FreqTraveller, Delhi

Nice hotel, close to Taj Mahal
Good hotel to stay with family. Breakfast menu is limited and food is average. We stayed in the TANSEN COURT where the rooms are big and clean. But we found patches in the wall, might be due to the seepage.

4/10 Poor

Makush

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Left a very bad taste !!
Very bad impression. Some major dislikes (not listing bunch of minor issues): 1) Checked in during midnight hr (after completing last Aarti at Brindavan). Pathetic check in experience. Whole hotel looked like a dark old scary place(No lights at all!!). Had to literally say "Is anybody around ?" 2) Smelly rooms(both mine and my parents one) in shabby state with mosquitos having a gala time. 3) No hot water in bathrooms during night hrs (This was the response from support staff). Note: This is winter time and my mother and little daughter had a tough time. 4) No Wifi. This list goes on and on. Saving grace: Ok breakfast. Though i have issues to point here too, but then i will be considered nitpicking. Well maintained garden !! (+1 for this) Overall: Did somebody say this is a 4/5 star hotel ? Sorry !! Tough to even consider this as three star.

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Bathrooms need upgrades Dirty linen Smell of dampness in the room ------------------------------------- ------------------1111-------1111111111 ------------------11-1-11-111------- -----------------11111111--------

8/10 Good

Kiran

Liked: Cleanliness, property conditions & facilities, room comfort
stay in Orient Taj is amazing, good and huge property gives you good luxury and comfort overall. 1.5 km away from Taj which is not bad. Service is good but bit slow may be coz of huge property. I enjoyed stay here with my family. I recommend it for Agra the best one at this budget.

2/10 Terrible

Arun, San Francisco, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing rooms; Poor quality svc, Old style
We assumed that due to the Wyndham brand name attached to it, the property will have at least some basic standard in terms of professionalism, room quality, etc. We were very disappointed by our initial impressions of the Room (the outside seemed fine with the garden and layout etc, but in general run down) - rust on the mirror side, lack of proper hot water in the morning, lack of room heating, hardly any power outlets, a dingy feeling that we couldnt shake off. Even some of the facilities like the Spa/Massage room were staffed with people that were poor communicators or too salesy. The hotel is situated in a good location and is close to the Taj Mahal etc, but once you are inside, you realize that the management is sort of taking it easy and not making any attempts to modernize the place or service. My cousin stayed at a more recent Four Points Sheraton down the road, and the difference in lobby, get up, customer service, room amenities was stark. And the final straw was the delayed check out because they didn't have the folio details in order and kept waiting for the laundry receipt to show up (which had incorrect charges in the first place).

4/10 Poor

Shriniket, Mumbai

Disliked: Cleanliness, staff & service, room comfort
Never stay at Windham Grand
Very Bad stay. It was unbelievable that a hotel rated 5 star wouldn't have hot water in the shower. Constant follow up with housekeeping hardly helped. Situation temporarily improved after MR. Bagchand, Front office manager was made to visit our room. but next day onwards, it was the same. Set top box was blocked except for free channels like DD sports, DD news etc. No good TV channels were available. Hotel staff tried to bluff this as "technical problem" while actually the hotel is saving money by not subscribing. Very poor show. Don't stay here if you want to enjoy 5 star comfort. A beautiful looking but badly managed place.

2/10 Terrible

Adetya , Gurgaon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting....
My suggestions to fellow traveler don't go on the pictures of the hotel. It is an absolute sham. They have brought the prices down to entice people to come and stay with them but the food pricing is exorbitant (1 scoop of ice cream Rs 640/- and 1 portion of butter chicken almost Rs 1000/-). Their service is so slow that a government office will be more efficient than them. Swimming pool is so dirty that you wouldn't wanna soak your legs in it. Staff needs a lot of training in terms of being curtious towards the guest. It is not worthy of being a 2 star let alone being a 5 star.

10/10 Excellent

Harjeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

chef robert , toronto canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was excellent with palatial look.
excellent service staff, very friendly and ready to help, food quality need to improve a bit to a 5 star quality.I would give a overall rating of 9.5 on 10.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Great structure but not enough
Not ready for international tourism

8/10 Good

Himanshu, Delhi

Liked: Cleanliness, property conditions & facilities, room comfort
Nice & Comfortable Stay
It was a day stay. The hotel is superb and value for money (for stay only). Food is very costly and taste is below standard for a 4-4.5 star star property. Must try a restaurant "Pinch of Spice", hardly 2 kms from this hotel. I am sure you will love it. We had an awesome experience dining there.(Buffet cost-800/pax, far better taste than hotel food & cheap too)

2/10 Terrible

Salomon, San Diego California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel we stayed at in our 2 week visit
Beautiful grounds. The room was the dirtiest place the food was bad they had sent their chef home many guest complinee of the same to lobby staff and they could not care about any of our concerns we checked out early