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Hotel Mumtaz Mahal

3.0 star property

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Photo gallery for Hotel Mumtaz Mahal

Front of property
Terrace/patio
Front of property
Luxury Suite, 1 King Bed, Smoking, City View | Desk, rollaway beds, free WiFi
Panoramic Room, 1 Double Bed, Accessible, City View | View from room

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
Near Shilp Gram, Taj Mahal (Estern Gate), Agra, Uttar Pradesh, 282 001
  • Taj Mahal
    ‪16 min walk‬
  • Agra Fort
    ‪5 min drive‬
  • Itmad-ud-Daulah's Tomb
    ‪8 min drive‬
  • Agra (AGR-Kheria)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, rollaway beds, free WiFi

Standard Room

  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, 1 King Bed, Smoking, City View

City view

Luxury Suite, 1 King Bed, Smoking, City View

  • City view
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Room, 1 Double Bed, Accessible, City View

City view

Panoramic Room, 1 Double Bed, Accessible, City View

  • City view
  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room

Desk, rollaway beds, free WiFi

Premium Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Mumtaz Mahal

3-star Agra hotel close to Taj Mahal
2 restaurants, a coffee shop/cafe, and 24-hour room service are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Housekeeping is not available.
Hotel Mumtaz Mahal offers 22 air-conditioned accommodations with complimentary toiletries. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Wireless Internet access is complimentary. This 3-star property offers access to a business center. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.
Mumtaz Mahal - This fine-dining restaurant serves breakfast, lunch, and dinner.
Taj View Restaurant - Onsite restaurant.
Jharokha The Coffee Shop - Onsite coffee shop. Open 24 hours.
Late night fare is available from 24-hour room service.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: INR 250 per person
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Jharokha The Coffee Shop
  • Mumtaz Mahal
  • Taj View Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 4 floors
  • Built in 2012

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before noon

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 800.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per child: INR 2000 (from 6 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per child: INR 2000 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: approximately INR 250 per person
  • Rollaway bed fee: INR 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Mumtaz
Hotel Mumtaz Mahal
Mumtaz Hotel
Mumtaz Mahal Hotel
Hotel Aura Mumtaz Mahal
Hotel Aura Mumtaz
Aura Mumtaz Mahal
Aura Mumtaz
Hotel Mumtaz Mahal Agra
Hotel Mumtaz Mahal Hotel
Hotel Mumtaz Mahal Hotel Agra

Hotel Mumtaz Mahal Reviews

Reviews

6.0
Rating 10 - Excellent. 21 out of 93 reviews
Rating 8 - Good. 11 out of 93 reviews
Rating 6 - Okay. 20 out of 93 reviews
Rating 4 - Poor. 26 out of 93 reviews
Rating 2 - Terrible. 15 out of 93 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

3.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Its a very nice location and excellent room, though we didn't get the room that we booked. As we were the first guests after their renovation, they weren't prepared to handle guests starting from check-in, house keeping to amenities (dust due to renovation work, no coffee making facilities, toiletries, no breakfast) etc...
Stayed 1 night in Mar 2019

2/10 Terrible

Rusty_Mc, Dubai

Disliked: Cleanliness, amenities, property conditions & facilities
OMG, What did we book? Great location close to Taj, but at what cost? First let me state that we are from the US and our standards are different than in other parts of the world (not better or worse, just different) BUT!!! Where to begin? Bare exposed wires hanging all round, light fixtures with no bulbs, no heat, (it was around 15C in the morning when we got ready to leave) towels that were at best rags, bed sheets with stains, tv that would not work, breakfast was 4 pieces of toast and a pat of butter, (not what was told to us when booking) We were awaken at 6:30 am with an attempt to deliver hot water via small bucket. The staff was ok, but clearly put off when was asked for toilet paper because there was none on the dispenser in the bathroom. As with other reviews of OYO hotels, we can not recommend using any of their brand hotels based on this and other stays.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Iqbal, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel close to Taj Mahal.

Stayed There for 1 day, enjoyed the experience. Roof top dining is awesome. Rooms clean and tidy. Food is good. Special mention for hotel manager -Mr. Vipul for arranging such a wonderful candlelight dinner. Kudos to hotel team and keep rocking.
Stayed 1 night in Apr 2018

10/10 Excellent

Neha, Noida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good stay with a friendly staff.

I stayed in Mumtaz Mahal only for One night. My stay was very good. The services were very good. The staff was very friendly and happy to serve you. The best part was having dinner at the roof top restaurant facing the TAJ View.
Stayed 1 night in Apr 2018

6/10 Okay

David, Denver

Nice rooftop view

Hotel Mumtaz Mahal has a great rooftop view which made it's faults easier to overlook. This is generally a hotel for locals and the staff only spoke passable English. Breakfast, when requested, took nearly an hour to prepare, but was good. It was even better to eat with the exquisite view of the Taj Mahal. Great sunsets, too! If only they would fix up that rooftop!
Stayed 2 nights in Mar 2018

6/10 Okay

Farhad

Hot water only available until 11 am

8/10 Good

Nikki

Liked: Cleanliness, room comfort

Decent..

Basic but decently clean and reasonably comfortable.. ongoing renos, kitchen was never open, menu not appealing anyways.. wasn't impressed, but then stayed other places that have been far worse..
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fraud. pictures are old . Poor condition

Horrible experience . Rooms very untidy. Bathroom horrible. Unhygienic
Stayed 2 nights in Dec 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glad we booked one night only.

The dancer in the foyer was a great welcome but it was down hill from then on. Stained bed linen, shower fittings hanging off the wall too badly to use. Although the restaurant staff are very lovely, the level of service and hygiene is terrible. Only reasons to stay are proximity to Taj, Only a few minutes walk, and an excellent view from rooftop restaurant.
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Very dirty

This hotel was in a good location staff were nice and helpful however the room was really dirty . Hard to clean your teeth looking into the basin looked like no cleaning materials used. The room would have been adequate if cleaned properly.
Stayed 2 nights in Aug 2017

4/10 Poor

Elke

Disliked: Staff & service, property conditions & facilities

More of a 1 to 2 star hotel

This hotel is badly in need of refurbishment but it appears that this is under way as the roof with view of Taj Mahal was shut during our stay. Sadly the roof view was the reason we picked this hotel over others. The room was very basic but generally clean.The wall was water damaged on the opposite side from the shower so we did not risk using the electric sockets on that side of the room. The sheets were grey and stained but appeared clean. The beds were comfortable and the Air con and free wifi worked. The TV did not work and there was a pot of what looked like yogurt in the fridge from, presumably, previous occupant. Likewise the bathroom was basic, functional and had been cleaned but very dilapidated. Breakfast in the basement was farcical with one half broken toaster to service the guests, an extremely limited choice of items and a scary dripping aircon unit that caused guests to slip on the puddle beneath it and more worryingly a sure risk or legionnaires disease! As we had prepaid our breakfast we were taken to the hotel next door which was an improvement with a view of the outside world and a buffet with a reasonable selection of items. As we were checking out at 5am I was assured that as I had prepaid there would be eggs, sandwiches and 'everything' waiting for me on the reception counter and the reception 'boy' would be there to check us out. Unsurprisingly the reality was a fast asleep reception boy and no breakfast. Disappointed with whole experience.

10/10 Excellent

Chandan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

I booked this hotel for its price and location , hotel is very near to the Taj Mahal. People were very welcoming nice and friendly. Helped us in getting Taj Mahal ticket and Tonga Ride. hotel has two restaurant...basement and rooftop. Rooftop was great.. with great view toward Taj

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Our Agra Visit

Wow, it was good experience that make your hotel booking after you go and see the room. We have make booking via online and it was 100% different then we have seen in online. -Room was very poor and old did not had hot water in the room. - Wifi did not work at room. - Food was just ok. - They have AC but there AC did not work and we had to use fan. - We have paid INR- 3800 for the room but it was my mistake did not seen the room.

10/10 Excellent

BakkD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good.. best for location

My experience was good. staffs were very friendly and helpful. they gave us good room. Taj mahal View from upper restaurant was very attractive,

4/10 Poor

Matt, Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty hotel with excellent staff

If you're precious about cleanliness don't stay at this hotel. Everything is dirty and both rooms stank - one from damp/mould and one from strong chemicals used to mask the damp/mould. The bathroom was dirty, the bedsheets had oil spots and dirt on them and the roof terrace and dining room all needed a good clean. Shower was cold for the first five minutes. We went up for dinner on the roof and the tables had empty bottles all over them and no one to take orders. We arrived at 9pm where there was an exhausted child in the lobby to dance for guests. Although this seems to happen in many hotels in Agra. The positives were that the beds were very comfortable and the staff extremely helpful and friendly. They also organised a car with an excellent and welcoming driver to take us to our next destination. Location is also very good, just a ten minute walk to the Taj.

6/10 Okay

Eileen

Disliked: Staff & service, property conditions & facilities, room comfort

near the taj and thats all

very near to the taj mahal. but the condition of the room is not great. lights not working. bathroom is ugly. needs a renovation. not as great as you see in pictures.

10/10 Excellent

Mel, Osaka, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to The Taj Mahal

We could walk to get our tickets for the Taj Mahal and take à tuk tuk to the eastern gate. We had the whole roof top to ourselves and could see the view of the Taj Mahal.

6/10 Okay

Greg

Liked: Staff & service, room comfort

Great position

Hotel location excellent. Front desk staff excellent. Air con excellent. Beds comfortable.Bathroom was clean but needed refurb 10 years ago

4/10 Poor

Disappointed, London

Disliked: Cleanliness, property conditions & facilities, room comfort

There must be somewhere better

Roof restaurant not as shown in pictures. Walked up there, just a few unlaid tables around and nothing else. Certainly no restaurant. Bathroom smelt terrible, really really bad. Room very basic, water bottles in the fridge that wasn't on were not sealed so I wouldn't drink that either.

10/10 Excellent

Mayank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mumtaz- A nice Taj View Hotel

I had booked this hotel for its location and pics on internet. It was really a nice hotel as expected. room was good for the price we paid. Restaurant at the terrace was excellent! worth recommending.

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heritage type hotel

My overall experience was good in Agra and at Mumtaz Hotel. Hotel Looks fine and themed on heritage. room was ok . not much spacious. Terrace restaurant is good and nice view of taj.

8/10 Good

Tim, Victoria, Australia

Liked: Cleanliness, staff & service, property conditions & facilities

Reasonable hotel, close to Taj Mahal

Reasonable hotel for the price. We stayed 3 nights. It was close enough to Taj to be able to walk to the East Gate, but road works meant vehicle access was not possible. This will improve when finished. Fairly quiet location. Staff were good, helping with requests on where to find things in the city. Plenty of transport nearby, tuktuks, taxis, horse buggys and cycle rickshaws.

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to visit taj

Perfect location to visit taj , and viewing it from Rooftop. There is a very nice view of Taj Mahal from Its Rooftop. bedroom was nice and worth of its price.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOT GOOD.

DIRTY WASHROOMS. BREAKFAST WAS PATHETIC. EXPENSIVE ROOM CHARGED BUT WITHOUT ANY SERVICE. I WILL NOT USE EXPEDIA AGAIN TO BOOK ROOMS.