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Family Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Family Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from December 18 to January 5:

  • Parking area

The property is closed: Christmas Day.

Property Features

The hotel offers a snack bar/deli. A complimentary manager's reception is offered each day. Complimentary valet parking is available on site.

Hotel Mansión Estelar is a smoke-free property.

  • Free reception
  • Total number of rooms - 35
  • Free RV, bus, truck parking
  • Free valet parking
  • Breakfast available (surcharge)
  • Smoke-free property
  • Snack bar/deli
  • 24-hour front desk

Room Amenities

Hotel Mansión Estelar offers 35 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. This Aguachica hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Desk
  • Premium bedding
  • Access via exterior corridors
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Sleep Number by Select Comfort mattress
  • TV size: 32
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Towels provided
  • Laptop-friendly workspace
  • Mobile key entry

Parking

Free valet parking , Free RV, bus, truck parking

Internet

Available in all rooms: Free WiFi

Food & Drink

A complimentary manager's reception is offered each day.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately COP 5000 to 15000 for adults, and COP 5000 to 10000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at noon

Check-in time ends at 1:00 AM

Minimum check-in age is: 18

Check-out

Check-out time is 2:00 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Pets allowed (no fees)

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 48 hours

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets stay free
  • Service animals welcome

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Hotel Mansión Estelar Hotel
  • Hotel Mansión Estelar Aguachica
  • Hotel Mansión Estelar Hotel Aguachica

Hotel Reviews

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