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Serena Boutique Hotel

3.5 star property

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Photo gallery for Serena Boutique Hotel

Outdoor pool, pool umbrellas, sun loungers
Premium Room, 1 King Bed, Patio, Sea View | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
Aerial view
Property grounds
Mountain view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Air conditioning

Explore the area

Map
PR-173 KM 26.5, Aguas Buenas, Aguas Buenas, 00703
  • La Marquesa Forest Park
    ‪10 min drive‬
  • Fort Buchanan
    ‪23 min drive‬
  • Port of San Juan
    ‪29 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪28 min drive‬

Room options

Premium Room, 1 King Bed, Patio, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed with Sofa bed, Balcony, Courtyard View

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Economy Double Room Single Use, 1 Bedroom, Corner

  • Sleeps 2
  • 1 Queen Bed

Premium Room, Mobility Accessible, Partial Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Garden View, Corner

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Balcony, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Serena Boutique Hotel

3.5-star Aguas Buenas B&B close to La Marquesa Forest Park
An outdoor pool, a poolside bar, and a sauna are available at this bed & breakfast. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a hot tub, coffee/tea in a common area, and a garden are onsite. Housekeeping is available on request.
Serena Boutique Hotel offers 9 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Bathrooms include showers and designer toiletries. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Serena Boutique Hotel provides a hot tub and a sauna. A poolside bar is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Aguas Buenas bed & breakfast also offers a terrace, a garden, and coffee/tea in a common area. Onsite self parking is complimentary.

Serena Boutique Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Children's books
  • Outdoor pool

Conveniences

  • Guidebooks

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: USD 25

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 5:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.00 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 25
  • Housekeeping fee: USD 50 per stay
  • Rollaway bed fee: USD 30.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 14278680021

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Serena Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 168 out of 201 reviews
Rating 8 - Good. 19 out of 201 reviews
Rating 6 - Okay. 6 out of 201 reviews
Rating 4 - Poor. 3 out of 201 reviews
Rating 2 - Terrible. 5 out of 201 reviews

9.4/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elijah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serena Boutique Hotel is a true hidden gem nestled in the lush tropical rainforest just outside of San Juan. From the moment we arrived, we were welcomed with open arms by the incredible hosts, Ricardo and Glory, and their wonderful family. Their warmth and genuine hospitality made us feel not just like guests—but like part of the family. Our 7-day stay was nothing short of heaven. It rejuvenated our minds, bodies, and souls, offering the perfect escape into nature and tranquility. Glory’s breakfasts were an absolute highlight—each morning brought fresh, delicious, homemade meals that were made with love and always started our day with a smile. If you're looking for a peaceful, heartwarming experience surrounded by beauty and kindness, Serena Boutique Hotel is the place to be. We’re already counting down the days until we return!
Stayed 7 nights in Apr 2025

8/10 Good

Alice Zetterower, jacksonville

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We loved the spot, it’s breathtaking and we will absolutely be back. The staff is exceptional and very accommodating. Something to note; this property is under renovation after years of neglect. While it was perfect for us, we were not in the market for a resort. The hot tub was warm at best and same goes for the shower. There are areas that you can’t access for your own safety but still plenty of room. Very safe, very clean, very beautiful spot.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ricardo was our host and was so friendly, helpful, and kind! He provided recommendations for visiting the island. The property is beautiful, away from the busyness of San Juan. Loved hearing the frogs sing us to sleep every night. Not your typical hotel, what it misses in amenities is more than made up for in beautiful scenery, fresh breakfast, and friendly staff!
Stayed 4 nights in Mar 2025

10/10 Excellent

Johana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was truly magical. Besides the fact that the property is truly a dream with the views and nature sounds, the room was so big and bed was very comfortable. The owners are the best people! We felt we were around family, they took care of us as one of their own and as two women traveling alone, we will forever be thankful for that. Our hope is that this place thrives and that we can come back with our families soon.
Stayed 5 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Expirience. Very nice place to stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

steven s.

Liked: Cleanliness, staff & service, property conditions & facilities
The history of this property is very interesting and a great story
Stayed 1 night in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Sonya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went above and beyond to provide a great vacation for us! The staff was friendly and helpful. We will definitely be back and recommend this property to our friends and Family.
Stayed 5 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
A Perfect Escape Near San Juan Just 20 minutes from the city, this place is perfect for a getaway without going too far. The staff is incredibly welcoming and made us feel like family. We’ll definitely be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family was so considerate and unique. Rolling my guests cigars and food was absolutely amazing. Would recommend and will be there.
Stayed 4 nights in Feb 2025

10/10 Excellent

dandre

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Adelqui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Joseph

Traveled with partner
Our hosts were friendly and helpful. They suggested places to go and gave directions. Breakfast was always ready in the morning and the conversation was interesting.
Stayed 7 nights in Feb 2025

10/10 Excellent

Tridib

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly, the pictures dont do enoughjustice to the actual beauty of this big estate. It is absolutely magnificent, surrounded by the hills and lush green. Ricardo and family's warmth made us feel as if we had come to vacation to our own family. Even after staying in a five star hotel after this stay, the kids felt Serena’s experience was better. Amazing rooms, amazing views and the best part is the pool. The kitchen is always open to you and Ricardo somehow just appears and is always there to dish out a cocktail or a snack or a dish. They even ordered meal from outside and brought it in for us bc we could not communicate with local restaurants in spanish. The instructions they send are very accurate. You do need a 4x4 else you will get stuck getting in or out because of a very steep climb into the property but incase you do, don’t worry as Ricardo will be there day or night to help you out. If you want yo truly relax, go here without any hesitation . We are definitely coming back. Thank you to Ricardo and family for giving us an awesome experience
Stayed 2 nights in Feb 2025

8/10 Good

Rita

Stayed 7 nights in Feb 2025

10/10 Excellent

Fatima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Doris, Palm Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet property with a magnificent view of San Juan and the ocean. Staff extremely attentive and polite. I felt like I was surrounded by family when dealing with all staff members. The gardens, pool area, jacuzzi, balconies, dining area all absolutely beautiful. The kitchen is a dream! Thank you for an amazing time!
Stayed 1 night in Jan 2025

10/10 Excellent

Sherrie

Stayed 1 night in Jan 2025

8/10 Good

Ausra

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Gerard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can still see the luxury and opulence that this mountain estate once represented. We felt it everywhere for the week we stayed. But it was the management that made us feel most special. Ricardo and his family took us in and showed us a type of hospitality that we can only describe as gracious. We were invited to dinners on the rooftop patio, breakfast was always generous, the pool and hot tub were activated on our request and moreover we felt at home in this peaceful tropical retreat. Thank you, Ricardo and Grace.
Stayed 7 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hacienda was great. The whole island was without power when we arrived, so we were in good hands in survival-mode with Ricardo and Glory. But the island in darkness, and the view from the Hacienda was fantastic for festivities and the joy of Nature!
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Stayed 5 nights in Dec 2024

10/10 Excellent

Olivia Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Driveway is very steep and definitely recommended following instructions on getting an AWD or 4 wheel drive vehicle. Staff was amazing, they were very helpful and accommodating.
Stayed 5 nights in Oct 2024