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Airai Water Paradise Hotel & Spa

3.5 star property

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Photo gallery for Airai Water Paradise Hotel & Spa

2 outdoor pools, pool umbrellas, sun loungers
Bar (on property)
Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View | In-room safe, desk, soundproofing, free WiFi
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast available
  • Spa

Explore the area

Map
PO Box 8067, Airai, 96940
  • Palau Aquarium
  • WCTC Shopping Center
    ‪7 min drive‬
  • Palau Pacific Resort Beach
    ‪14 min drive‬
  • Koror (ROR-Palau Intl.)
    ‪2 min drive‬

Room options

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View | In-room safe, desk, soundproofing, free WiFi

Deluxe Double Room, Ocean View

  • Ocean view
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room (Jungle View)

Standard Double Room (Jungle View) | In-room safe, desk, soundproofing, free WiFi

Standard Double Room (Jungle View)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Courtyard View

Standard Double Room, 2 Queen Beds, Courtyard View | In-room safe, desk, soundproofing, free WiFi

Standard Double Room, 2 Queen Beds, Courtyard View

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View

Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View | In-room safe, desk, soundproofing, free WiFi

Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View

  • Ocean view
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View | In-room safe, desk, soundproofing, free WiFi

Standard Room, 1 King Bed, Ocean View

  • Ocean view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Airai Water Paradise Hotel & Spa

3.5-star Airai hotel with private balconies
This smoke-free hotel features a marina, 2 outdoor pools, and a full-service spa. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include free water park access, a restaurant, and a bar/lounge.
Airai Water Paradise Hotel & Spa offers 75 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. This Airai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

A marina and a complimentary water park with waterslides are featured at the hotel. 2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rainbow Spa Cottage has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Airai Water Paradise Hotel & Spa features a full-service spa, a complimentary water park, and a marina. 2 outdoor swimming pools and 2 hot tubs are also on site. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

3 meeting rooms are available. This family-friendly hotel also offers a children's pool, spa services, and a terrace. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Airai Water Paradise Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Airai Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.50 to 22 for adults and USD 8.25 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Airai Restaurant

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free water park
  • Full-service spa
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.5 to 22 for adults, and USD 8.25 to 11 for children
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number 014089

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Airai Hotel
Airai Water Paradise
Airai Water Paradise Hotel
Water Paradise Hotel
Water Paradise
Airai Water Paradise Hotel Koror
Airai Water Paradise Hotel And Spa
Airai Water Paradise Hotel & Spa Palau
Airai Water Paradise Hotel Spa
Airai Water Paradise & Airai
Airai Water Paradise Hotel & Spa Hotel
Airai Water Paradise Hotel & Spa Airai
Airai Water Paradise Hotel & Spa Hotel Airai

Airai Water Paradise Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 100 out of 408 reviews
Rating 8 - Good. 172 out of 408 reviews
Rating 6 - Okay. 97 out of 408 reviews
Rating 4 - Poor. 21 out of 408 reviews
Rating 2 - Terrible. 18 out of 408 reviews

7.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Timothy

Traveled with family
Old facility and still in recovery mode. Friendly and accommodating staff but housekeeping could be improved. Breakfast was great, better than I expected. Amenities like the water park and pool were not in operation. Needs quite a few upgrades and improvement.
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful place to stay, it was perfect, extremely close to the airport. They did a Free pick up at airport at 1:45 AM, perfect place to relax and adjust to the 22 hour flight from Texas before I board the liveaboard
Stayed 1 night in Feb 2025

8/10 Good

Melanie

Liked: Staff & service
Disliked: Property conditions & facilities
It is an old school property, so it is fun stepping into the past. Bed was very comfortable. The building’s condition is just worn.
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Stayed 2 nights in Dec 2024

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service
I don’t want to be too negative about this hotel, but it has some very strange quirks. The Airai is a very large hotel, but looks like they only use a few rooms, it is a long way from town, but walkable to a new shopping centre, which has some food options, the strange thing is there are never any customers, this was our third stay, depending on day of the week you get a full resort including a water park virtually to yourself. Positives: The staff are lovely, so friendly and welcoming. The rooms are spacious, with spotlessly clean bed linen and towels. Good air conditioning, plenty of hot water and they provide limitless free drinking water, they also provide a free airport shuttle. The water park is great fun. Negatives: The biggest negative for us was the food, with very limited options and virtually no options for vegetarians. Breakfast is not buffet style as advertised, you don’t even get a choice, it just turns up. The water park is old but very functional, hard concrete sun beds and very little shade, strangely you also have to sign in and out your towels even though you are the only guests in the hotel, also be warned on a Saturday and Sunday they hire out the waterpark to locals for children’s birthdays and events, so the waterpark is mobbed by locals, not good if you are looking for a bit of peace and quiet. They offer a shuttle into town for USD20, it used to be free. I would stay here again, but recommend hiring a car, so you have the option to eat elsewhere.
Stayed 2 nights in Jan 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Yuko

Stayed 1 night in Nov 2024

10/10 Excellent

Mary Jane

Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2024

8/10 Good

YUICHIRO

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for transit; staff very helpful and airport transfer very well done. Wake up call requested and received.
Stayed 1 night in Oct 2024

10/10 Excellent

charina, SAIPAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

charina, SAIPAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 3 nights in Jul 2024

10/10 Excellent

Isau

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jun 2024

10/10 Excellent

brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WAS VERY KIND AND WILLING TO WORK WITH THE LARGE GROUP THAT WE HAD STAYING THERE.
Stayed 4 nights in Mar 2024

10/10 Excellent

Abdiel, Panama City

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and great service from the staff.
Stayed 14 nights in May 2024

8/10 Good

Robin, Honolulu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jaw-Droppingly Amazing

What an amazing place! Had great fun in the pools, but marvelled at the setting amongst the lush tropical vegetation. Extraordinary!
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved staying there. Nicest hardest working staff I’ve ever encountered. Completely satisfied with staying here!
Stayed 6 nights in Nov 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service

A comfortable place before a flight

We stayed here after a diving liveaboard for a quick nap and shower before a 2am flight. The hotel is close to the airport and offers a free shuttle so that was nice. The rooms are average but clean and good enough for the few hours we needed it. There is no elevator in the hotel so you will have to carry your bags up the stairs. They offered free breakfast vouchers, although we were not able to take advantage of it. I'm not sure if the amenities were lacking or they were closed because it was a holiday in Palau but many services like the spa were not available. If you're staying in Koror, it's by the airport and not near the city center so something to consider. They do offer a free shuttle to town on set schedule though.
Stayed 1 night in Sep 2023

8/10 Good

Lisa

Traveled with family
Liked: Staff & service
The pools were amazing, the property was just a little tired.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Zenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cinvenient location, friendly staff. I did not like that they turned off the aircondition whenever we left the hotel for the day.
Stayed 4 nights in Aug 2023

8/10 Good

Zenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient place, in the middle of where I was doing most of my visit. I didn't like that they turned off the air condition whenver I would leave the hotel.
Stayed 1 night in Aug 2023