The following facilities are closed seasonally each year. They will be closed from December 22 to January 01:
This property will be closed from April 4 2024 to September 30 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Whitsundays Rainforest Retreat features an indoor pool, spa services, and a library. Event facilities measuring 538 square feet (50 square meters) include a conference center. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. For a surcharge, an airport shuttle (available on request) is offered to guests. This Cannonvale hotel also offers a terrace, barbecue grills, and multilingual staff. Wedding services and tour/ticket assistance can be provided. Onsite self parking is complimentary.
Whitsundays Rainforest Retreat has designated areas for smoking.
Whitsundays Rainforest Retreat offers 18 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Rooms open to balconies or patios. Housekeeping is provided daily.
Free self parking
Available in some public areas: Free WiFi
Central Facility - Onsite bar.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Recreational amenities at the hotel include an indoor pool.
Guests under 18 years old are not allowed in the swimming pool.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2 PM
Check-in time ends at 9:00 PM
Check-out time is 10 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Front desk opens daily at 10 AM
Front desk closes daily at 9:00 PM
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are not cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Security system
Staff does not wear personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Staffed front desk
Guests are not provided with hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays