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Hôtel De France

3.0 star property

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Photo gallery for Hôtel De France

Prestige Double or Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe
Meeting facility
Suite Provençale | Premium bedding, pillowtop beds, minibar, in-room safe
Property entrance
Suite Provençale | Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Housekeeping
$161
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
63 Rue Espariat, Aix-en-Provence, Bouches-du-Rhone, 13100
  • Place, Cours Mirabeau
    ‪2 min walk‬
  • Place, Hôtel de Caumont - Centre d'Art
    ‪3 min walk‬
  • Place, Aix-en-Provence Tourism Office
    ‪3 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪23 min drive‬

Room options

View all photos for Charm Room

Charm Room | Premium bedding, pillowtop beds, minibar, in-room safe

Charm Room

8.0 out of 10
Very good
(23 reviews)
  • 151 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Prestige Double or Twin Room

Prestige Double or Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe

Prestige Double or Twin Room

8.6 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Provençale

Suite Provençale | Premium bedding, pillowtop beds, minibar, in-room safe

Suite Provençale

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Prestige Triple Room

Prestige Triple Room | Premium bedding, pillowtop beds, minibar, in-room safe

Prestige Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

Hôtel De France

3-star hotel in Aix-en-Provence Historic Centre
Conference space, a 24-hour front desk, and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a front-desk safe are onsite.
Hôtel De France offers 27 accommodations with minibars and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Hôtel De France features multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Event facilities measuring 1076 square feet (100 square meters) include conference space. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers room service (during limited hours), a front-desk safe, and an elevator.

Hôtel De France is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 9 for children

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 9 for children
  • Nearby parking fee: EUR 30 per day (984 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel France Aix-en-Provence
France Aix-en-Provence
Hôtel De France Hotel
Hôtel De France Aix-en-Provence
Hôtel De France Hotel Aix-en-Provence

Reviews

Hôtel De France Reviews

8.0

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 276 out of 743 reviews
Rating 8 - Good. 274 out of 743 reviews
Rating 6 - Okay. 119 out of 743 reviews
Rating 4 - Poor. 34 out of 743 reviews
Rating 2 - Terrible. 40 out of 743 reviews

Reviews

8/10 Good

Linda lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too tiny space in a great lovatiom

Great hotel in great location with friendly and Gifu staff. Just wasn’t enough room to spread out and keep organized my painting equipment and personal things. The shelving unit had a place for hanging clothes but the lower shelves were filled up already with a scan, a safe, and a mini fridge that did not keep anything cool. The suitcase had to be placed under the desk then the chair did not fit anywhere. . It was cramped for a 7 day trip.
Stayed 7 nights in Jun 2025

10/10 Excellent

Terry

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant position Delightful, helpful staff Hotel has a lovely charm about it. Airconditioning struggled in extraordinary hot time Good value Would recommend it to everyone
Stayed 3 nights in Jun 2025

2/10 Terrible

Veronique

Stayed 2 nights in Jun 2025

10/10 Excellent

Eunice

Traveled with family
We had an exceptional experience at Hotel de France in Aix-en-Provence. From the moment we arrived, the staff stood out; they were constantly attentive to cater to even the smallest requests. Their professionalism and warmth made us feel truly welcome. The hotel itself is immaculate. Our room was extremely comfortable, with one of the most restful beds we’ve had during our travels. Despite the intense heatwave outside, the air conditioning worked flawlessly and kept the room perfectly cool at all times.
Stayed 4 nights in Jun 2025

8/10 Good

Romesh

Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a most wonderful stay! Our room was immaculate and so very comfortable! The breakfast was delicious and the staff were incredibly nice and helpful. The air conditioning was very enjoyable to come home to with the hot temperatures outside. Special thanks to Flo at the front desk for his kindness!
Stayed 2 nights in Jun 2025

8/10 Good

Sandra

Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness
Lovely hotel with excellent staff. Very well located. Needs a bit of modernisation but without losing its charm! We understand this is happening in the winter. Breakfast offerings could be upgraded to accommodate international visitors.
Stayed 4 nights in Jun 2025

8/10 Good

Ann

Traveled with group
Liked: Cleanliness, staff & service
The staff was very friendly and helpful, very excellent . And the location was wonderful. The main issue was with the air conditioning which did not work well. We were given an extra two fans which helps but the room remained warm.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing and friendly! We had the suite which was lovely and very spacious. Only issue we had was the air conditioning was minimal, but the fan in the room helped. Excellent location, would absolutely book again.
Stayed 3 nights in Jun 2025

6/10 Okay

Daisy

Traveled with family
Disliked: Amenities, property conditions & facilities
The air conditioning inside our room was 29 Celsius and really hot, they have 2 electric fans inside the room and the sun sets on our windows, staff couldn’t do anything about it. The staff member was kind enough to let us on another room to change and put our make up.
Stayed 1 night in Jun 2025

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, property conditions & facilities
The location was in the old town so everything was walkable and loads of shopping and restaurants to choose from. The room was a good size with modern bathroom. The AC didn't really work, but other than that, it was great for where we wanted to be.
Stayed 1 night in Jun 2025

4/10 Poor

ANTONY

Traveled with partner
Disliked: Staff & service, property conditions & facilities
you need to change the thumbnail photo that advertises this hotel. It is rather misleading. Not a great start to find the reception unattended when we arrived to check in. Just a phone number to call. We got our key cards eventually only to find our double room was tiny. There was nowhere to unpack our luggage to apart from a wire coat stand with a dusty shelf. No drawers. Conversely the bathroom was bigger than the bedroom; a ‘wet room’ shower which made the entire floor wet, and a bizarre mirror with a shaving magnifier that would only be suitable if you were three feet tall. Worst of all, the AC was faulty and the room was boiling hot. We called reception and someone came to fix it. Unfortunately the problem was not resolved and we had a very uncomfortable night. When we raised the issue again in the morning a more helpful staff member assured us that the problem would be resolved while we were out. I requested we be moved to a different room if the problem could not be resolved and, when we returned a couple of hours later, we were given another room. this room was far superior so we were much happier. There was however an overwhelming smell of insect spray which was quite concerning. That night we had to open the windows as the AC was still inadequate. We didn’t bother complaining again as we preferred the larger room and we were only staying 3 nights. Also some of the reception staff were rather surly so we were pleased to check out.
Stayed 3 nights in Jun 2025

8/10 Good

Dr. Herb

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No air conditioning. Had to leave windows open which then allowed loud noises from street bars and restaurants every night until 2AM and early set up noises starting at 6AM. Not a very restful place. The room however was clean and comfortable and the hotel staff were very friendly. Good location just FIX the air conditioning !!!
Stayed 5 nights in May 2025

6/10 Okay

Chris

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The hotel is located at the entry to the old town so is very well placed. The rooms were clean enough (to warrant it's 3 stars) and comfortable, though the hotel is now somewhat dated and seems to be experiencing some issues, i.e. we are a family of 5 and when we got in the lift it failed in a semi-dramatic manner. The main issue for me was that the air conditioning units were ineffectual. We stayed on the Saturday night of the UEFA champions league final so there naturally was a lot of jollity outside, which alongside the cooking smells meant that we favoured keeping the windows closed. However, the AC unit was so weak that we had a very uncomfortable night. I even searched for and downloaded the remote instruction guide via Google but it felt very under-powered. The staff were friendly enough and the 11AM checkout was appreciated.
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the heart of the old town!
Stayed 3 nights in May 2025

6/10 Okay

Patricia, Panama

Property is Ok rooms quite small in a very busy corner of Aix
Stayed 1 night in May 2025

6/10 Okay

Patricia, Panama

Liked: Cleanliness
Well located in the heart of Aix To be in a busy corner of town my room was calm and I have a good night sleep. Rooms are small but all you need
Stayed 1 night in May 2025

8/10 Good

Lara

Liked: Staff & service
This property surprised me. In the middle of Al the action but so quiet in my room. Really fun vibe, great young staff and quirky decor. I’d come back. Great value for money.
Stayed 2 nights in May 2025

8/10 Good

Faye, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service
Super location and they provide a really good breakfast. No air conditioning first night and location was super busy and loud so little sleep. We requested a fan and it was provided but would have been nice if they had offered on first night. TV didn’t work.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jose, Miami

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely disappointing I had a very uncomfortable experience at Hôtel de France. Upon arrival, the room temperature was 28°C and, even after hours with a fan, it only dropped to 25°C. The hotel claims that air conditioning is not available due to environmental policies and building restrictions, but this was never clearly communicated at the time of booking. The room was hot, and I was forced to leave and find another place to stay. To make things worse, two other guests were complaining about the exact same issue at reception. This is clearly a systemic problem, not an isolated case. Basic comfort is not a luxury — it is a fundamental part of hospitality. The hotel failed to provide the service I paid for, and their response has been dismissive and insufficient. I strongly advise avoiding this property, especially during warm weather, unless you are prepared to sleep in sauna-like conditions.
Stayed 2 nights in May 2025

10/10 Excellent

alessia

Stayed 3 nights in Apr 2025

8/10 Good

Alice M

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Apr 2025