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Mercure Aix-en-Provence La Duranne Gare TGV

4.0 star property

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Photo gallery for Mercure Aix-en-Provence La Duranne Gare TGV

Interior
View from room
Terrace/patio
Reception
82-cm LCD TV with satellite channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
97 Rue Docteur Albert Aynaud, Parc de la Duranne, Aix-en-Provence, Bouches-du-Rhone, 13100
  • Pole d'Activites d'Aix en Provence
    ‪1 min walk‬
  • Cours Mirabeau
    ‪12 min drive‬
  • Hôtel de Caumont - Centre d'Art
    ‪13 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪13 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

Premium bedding, Select Comfort beds, minibar, in-room safe

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Garden View

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Room, 1 Queen Bed, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 King Bed with Sofa bed, Balcony, Garden View

Premium bedding, Select Comfort beds, minibar, in-room safe

Privilege, Room, 1 King Bed with Sofa bed, Balcony, Garden View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Mercure Aix-en-Provence La Duranne Gare TGV

4-star hotel in Grand Sud
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business center, and concierge services are onsite.
Mercure Aix-en-Provence La Duranne Gare TGV offers 58 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature premium bedding. 82-cm LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Aix-en-Provence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This eco-certified hotel also offers a seasonal outdoor pool, a terrace, and multilingual staff.

Mercure Aix-en-Provence La Duranne Gare TGV is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Restaurant de L Arbois - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 19.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant de L Arbois

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 82-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in; guests providing vaccination records must have received complete COVID-19 vaccination at least 7 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
The property’s restaurant is open from Sunday to Thursday 7-9:30 PM only.

Renovations and closures

The following facilities are closed on Sunday, Friday, and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 17 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 44 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 3.27 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Pet fee: EUR 17 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Mercure Aix-en-Provence La Duranne Gare TGV Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 222 out of 499 reviews
Rating 8 - Good. 216 out of 499 reviews
Rating 6 - Okay. 41 out of 499 reviews
Rating 4 - Poor. 11 out of 499 reviews
Rating 2 - Terrible. 9 out of 499 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aurélie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve holidayed there twice and would again
Desk receptionist absolutely first class. Very helpful. All the team very friendly, helpful and efficient. Restaurant (August menu) and Pool good. Suite very comfortable and air conditioned (essential). Well placed to get to/from Aix TVG and Aix (with car). TGV good to get quickly into Marseille. We had a comfortable stay. Parking and overflow at Hotel is gated (at night). Good access to main roads. Few restaurants nearby; others a short drive.
Stayed 7 nights in Jul 2024

10/10 Excellent

Daniel J

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is more business hotel as it is in more industrial area, great facility, good food just limited area
Stayed 4 nights in Apr 2024

8/10 Good

Marieta, Maple Ridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be fair, they are undergoing renovations and there was lotsa construction. Taking that into account, was nice but location is not very convenient and you’ll need a car. Good restaurant :)
Stayed 1 night in Jun 2024

4/10 Poor

Cedric

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Paco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

JOHN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OUT OF TOWN BUT VERY VERY FRIENDLY STAFF AND VERY NICE MODERN VERY CLEAN HOTEL. IT IS BEST TO GET A TAXI IN TO THE CENTRE OF AIX WHICH COSTS ABOUT 30/40 EUROS BUT WELL WORTH THE EFFORT
Stayed 1 night in May 2024

10/10 Excellent

mahnokaren

Stayed 1 night in May 2024

10/10 Excellent

Gilles

Stayed 1 night in Dec 2023

8/10 Good

Julien

Stayed 1 night in Nov 2023

10/10 Excellent

Pujolle

Stayed 1 night in Nov 2023

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Oct 2023

10/10 Excellent

Maria Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Katarzyna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Indi

Stayed 1 night in Sep 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant property. Very clean and comfortable. The layout of the breakfast items was a bit confusing. Everything was there but it had to be found....!
Stayed 1 night in Sep 2023

6/10 Okay

Christophe

Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Stayed 4 nights in Sep 2023

10/10 Excellent

Suneil

Stayed 1 night in Aug 2023

10/10 Excellent

Caterina

Stayed 1 night in Aug 2023

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Recommended.
Fantastic. We wanted to explore Provence and this hotel is ideally situated about 10 minutes drive from Aix itself. Not too busy, (some days there was no one else around the pool but us!) it's clean, the breakfasts are great and the beds comfy. Best of all the staff are superb, smiley, helpful and all beautiful. Thanks to the lovely Gaelle for the advise on local villages to visit and to Alex and Marie for answering all of our other questions. We'd recommend this hotel and would definitely visit again.
Stayed 14 nights in Jul 2023

10/10 Excellent

Stéphanie

Stayed 1 night in Jul 2023

10/10 Excellent

Gerard

Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023