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Hotel des Augustins

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel des Augustins

Comfort Double Room | Terrace/patio
Lobby sitting area
Terrace/patio
Deluxe Double Room | Terrace/patio
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Housekeeping

Explore the area

Map
3 Rue De La Masse, Aix-en-Provence, Bouches-du-Rhone, 13100
  • Cours Mirabeau
    1 min walk
  • Place du Général de Gaulle
    2 min walk
  • Hôtel de Caumont - Centre d'Art
    3 min walk
  • Marseille (MRS-Marseille - Provence)
    34 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, soundproofing, free WiFi, bed sheets

Superior Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room (Attic)

Minibar, soundproofing, free WiFi, bed sheets

Classic Double Room (Attic)

  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Minibar, soundproofing, free WiFi, bed sheets

Comfort Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, soundproofing, free WiFi, bed sheets

Deluxe Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room, 2 Twin Beds

Minibar, soundproofing, free WiFi, bed sheets

Comfort Twin Room, 2 Twin Beds

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, soundproofing, free WiFi, bed sheets

Superior Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room (Attic)

Minibar, soundproofing, free WiFi, bed sheets

Twin Room (Attic)

  • 150 sq ft
  • Sleeps 2
  • 2 Twin Beds

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includes taxes & fees
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About this property

Hotel des Augustins

3-star hotel in Aix-en-Provence Historic Centre
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and a business center. WiFi in public areas is free. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Hotel des Augustins offers 28 accommodations with minibars and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs. Housekeeping is provided daily.
Wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. A bar/lounge is on site where guests can unwind with a drink. This Aix-en-Provence hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area.

Hotel des Augustins is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14.90 per person
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Nearby parking fee: EUR 25 per day (2297 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

des Augustins
des Augustins Aix-en-Provence
Hotel des Augustins
Hotel des Augustins Aix-en-Provence
Des Augustins Hotel
Hotel Augustins Aix-en-Provence
Hotel Augustins
Augustins Aix-en-Provence
Hotel des Augustins Hotel
Hotel des Augustins Aix-en-Provence
Hotel des Augustins Hotel Aix-en-Provence

Hotel des Augustins Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 221 out of 487 reviews" "
Rating 8 - Good. 195 out of 487 reviews" "
Rating 6 - Okay. 43 out of 487 reviews" "
Rating 4 - Poor. 20 out of 487 reviews" "
Rating 2 - Terrible. 8 out of 487 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Sam

Business traveler
Disliked: Amenities, property conditions & facilities
By far the worst bed I’ve ever slept in. The entire property felt old, worn and dirty, and the bathroom was just OK. To note, I came back to the hotel very late at night after a performance at the opera, and the night person was nowhere to be found. I had to wake my partner up to come and get me. The door was very complicated, and only then did the night person come and assist, but seemed annoyed that we had bothered him. Second, in the late afternoon, the fire alarm went off for five minutes, two separate times. It was extremely loud, and just miserable. Third, The air conditioner, which was very old, never worked properly, and when it did, was not very cool, and very loud. The state of this property otherwise ruined a very nice work/holiday.
Stayed 3 nights in Jul 2024

10/10 Excellent

Glenn

Traveled with partner
Perfect location for exploring the old town area on foot.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful unique hotel that is a converted convent with a rich historical ambience, a most comfortable accommodation and a helpful and friendly staff that made us feel most welcome. Also, a perfect location in the heart of the old town and amazing dining experiences, bistros, cafes, and delightful shops.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca, Boston

Liked: Cleanliness, staff & service
I LOVED my stay here! The location alone is unbeatable, and when you walk in, the historic convent detailing is so endearing. Yes, the room itself is basic and dated, and the bed is best suited for back sleepers, but that’s the charm you sign up for when staying in a historic property. And let me say, the staff was PHENOMENAL! Would absolutely stay here again and highly recommend to anyone visiting to Aix.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yat Wing

Stayed 4 nights in Jul 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in great location
Beautiful hotel in a great location. Some real character and the team very friendly. Nightmare trying to find any parking due to the one way system and no parking at the hotel. Recommend get information from hotel first
Stayed 1 night in Jul 2024

10/10 Excellent

Angelica

Stayed 1 night in Jul 2024

2/10 Terrible

Toby

Traveled with partner
Disliked: Staff & service
It is impossible to reach this hotel in a car. It took nearly two hours to park. Upon leaving we had to take our luggage by hand to the parking lot ten minutes away. There should be a warning to drivers. The staff tried to make up the lost day with coffee and croissants. That simply wasn't reasonable compensation for a lost half day.
Stayed 1 night in Jun 2024

10/10 Excellent

Marlene

Stayed 4 nights in Jun 2024

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building itself was beautiful and the staff were fabulous! We asked for restaurant recommendations and were extremely pleased with the suggestion we received.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Stayed 1 night in Jun 2024

4/10 Poor

Mark, White Rock

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Would not stay here again. Pros: Great staff, super location, nice foyer. That’s about it. Cons: Rooms are ugly, run down, and smelly. Nothing like the photos on Expedia. Our room smelled of carpet cleaner. The furniture looked so dirty that we didn't want to sit on it. Bed was hard. The bathtub was stained and looked dirty. The ceiling in the bathroom was stained, as if there had been a water leak. There is no shower curtain, so you can't avoid getting water on the floor as you stand in the dirty bathtub attempting to shower with the handheld shower. The staff do their best, but the hotel’s owners clearly don't care about guest comfort, perhaps because they know they have a great location.
Stayed 2 nights in May 2024

8/10 Good

MARY, Anacortres

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby and dining area with a stained glass window, period paintings and library, very quiet even though it is in the heart of the retail and restaurant area. Staff excellent!
Stayed 1 night in Jun 2024

10/10 Excellent

Adrienne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel in an excellent location with lovely, helpful staff!
Stayed 1 night in May 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Lu An

Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It is in an old convent and had lots of character. It is very close to the Cours Mirabeau, lots of cafes and restaurants. I would definitely recommend this hotel!
Stayed 1 night in May 2024

10/10 Excellent

Glen R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Alison

Stayed 3 nights in May 2024

4/10 Poor

Robert

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Impossible to access except on foot with no parking. Had to carry luggage 1/4 mile.
Stayed 2 nights in May 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is amazing, right off the cour Mirabeau….with lots of fountains, restaurants, cafes and shopping. Aix has been wonderful, so much to see and do. And the weather has been great!
Stayed 1 night in May 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service
The shower was a little backwards and our floor was wet when we arrived. But by day 3 we had it down Pat! The bed was a bit of a banana, but everything else was lovely -especially the staff.
Stayed 3 nights in May 2024

6/10 Okay

Barbara, Timnath

Traveled with partner
Liked: Staff & service
Very charming building. Bed was not great; mattress and no spring. Tub had a shower but no curtain. If you showered with the handheld it ran out all over the floor. Tub hard to get out of for a senior citizen
Stayed 2 nights in May 2024

10/10 Excellent

brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful building to walk into and great staff to welcome us.
Stayed 2 nights in May 2024

10/10 Excellent

Michaela, Guilford

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly, helpful staff. Reasonably priced given location. Very clean, beautiful old building
Stayed 8 nights in May 2024