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Hotel des Augustins

3.0 star property

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Photo gallery for Hotel des Augustins

Comfort Double Room | Terrace/patio
Reception
Deluxe Double Room | Terrace/patio
Deluxe Double Room | Minibar, soundproofing, free WiFi, bed sheets
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Air conditioning
$155
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
3 Rue De La Masse, Aix-en-Provence, Bouches-du-Rhone, 13100
  • Place, Cours Mirabeau
    ‪1 min walk‬
  • Place, Hôtel de Caumont - Centre d'Art
    ‪2 min walk‬
  • Place, Aix-en-Provence Tourism Office
    ‪3 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪25 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Minibar, soundproofing, free WiFi, bed sheets

Comfort Double Room

9.0 out of 10
Wonderful
(24 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, soundproofing, free WiFi, bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, soundproofing, free WiFi, bed sheets

Deluxe Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, soundproofing, free WiFi, bed sheets

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Twin Room, 2 Twin Beds

Minibar, soundproofing, free WiFi, bed sheets

Comfort Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room (Attic)

Minibar, soundproofing, free WiFi, bed sheets

Classic Double Room (Attic)

9.0 out of 10
Wonderful
(7 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room (Attic)

Minibar, soundproofing, free WiFi, bed sheets

Twin Room (Attic)

9.4 out of 10
Exceptional
(3 reviews)
  • 150 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel des Augustins

3-star hotel in Aix-en-Provence Historic Centre
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and a business center. WiFi in public areas is free. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Hotel des Augustins offers 28 accommodations with minibars and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs. Housekeeping is provided daily.
Wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. A bar/lounge is on site where guests can unwind with a drink. This Aix-en-Provence hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area.

Hotel des Augustins is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14.90 per person
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Nearby parking fee: EUR 25 per day (2297 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

des Augustins
des Augustins Aix-en-Provence
Hotel des Augustins
Hotel des Augustins Aix-en-Provence
Des Augustins Hotel
Hotel Augustins Aix-en-Provence
Hotel Augustins
Augustins Aix-en-Provence
Hotel des Augustins Hotel
Hotel des Augustins Aix-en-Provence
Hotel des Augustins Hotel Aix-en-Provence

Hotel des Augustins Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 287 out of 585 reviews
Rating 8 - Good. 215 out of 585 reviews
Rating 6 - Okay. 52 out of 585 reviews
Rating 4 - Poor. 22 out of 585 reviews
Rating 2 - Terrible. 9 out of 585 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very old. So convenient to the dining and shopping. Only problem was it was very hot the days we were here. The A/C was not working well. The second night they were able to provide us with a fan though. Would highly recommend for the location. Parking was nearby as well.
Stayed 2 nights in Jun 2025

8/10 Good

Steven

Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location with kind service. Perfect for walking the city. Lots of shopping and dining choices. Beautiful hotel with unique history.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jo

Stayed 2 nights in Jun 2025

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. Everything was clean and tidy. Elevator is slow and small, though easy stairs to get around.
Stayed 2 nights in Jun 2025

6/10 Okay

Glenn

Traveled with partner
Liked: Cleanliness
Very convenient to the main area of Aix en Provence. Small room made larger by a high ceiling. Bathroom was ok. It was perfect for 3 nights, much more would have been too much.
Stayed 3 nights in Jun 2025

8/10 Good

Acrelda

Stayed 1 night in Jun 2025

10/10 Excellent

Korlyn, Cambridge

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of AIX yet very quiet for sleeping. You cannot get to the hotel by car. There is a parking garage just a few minutes walk and then everything else you could want to see or do is walkable. The hotel is absolutely gorgeous inside. The concierge was extremely helpful with restaurant recommendations. Breakfast isn't included but well worth the extra price. The third floor is not accessible by elevator so make sure you specify any physical issues when booking as the stairs are steep and circular. No issues for us; just added to the charm of the entire experience. Highly recommend!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Provence. Room was clean and beautiful. The staff was so friendly and helpful. I will absolutely be going back and staying. It is centrally located I didn’t take a taxi the entire time I was there. Even the tour meeting point is a 3 min walk. Perfection!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Tasha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful little boutique hotel, right in old town. Very convenient to everything. Great staff great room and amenities.
Stayed 1 night in Jun 2025

8/10 Good

Sue

Stayed 2 nights in Jun 2025

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Staff super nice, helpful and friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Mar 2025

8/10 Good

Kelsey

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
We had a lovely sized room with a patio. Everything was just fine. Bed was comfy and clean, crib provided for our son was good. Bathroom was renovated but there was no hot water the first day, fixed on the second. We had ants in the fridge and some on the carpet too. The balcony was big but needed a clean. Carpets were quite old and need an update.
Stayed 2 nights in Jun 2025

6/10 Okay

Elizabeth

Disliked: Cleanliness, property conditions & facilities, room comfort
The website is deceiving and it was not as well attended to as I had hoped The room was cramped and the bathroom run down especially the bathtub They had limited hot water and one day was going to be no hot water due to repairs & no consolatory offer in return All Very Mediocre
Stayed 3 nights in May 2025

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at this hotel. A very nice surprise was the large outdoor terrace for sitting out on warm evenings with the lit bell towers light the night.
Stayed 5 nights in May 2025

10/10 Excellent

Christian, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Leigh, Penticton

Traveled with family
Room was small but clean and staff were very friendly. Great location.
Stayed 2 nights in May 2025

10/10 Excellent

Mary Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel that is a former monastery right in the city center. Very convenient to everything. Nice size rooms and bathrooms. Comfortable bed.
Stayed 1 night in May 2025

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptionally nice and helpful. It’s a beautiful building (old monastery) in the ❤️of Aix. If you drive, be prepared to park in a parking garage and walk a short distance. Definitely worth it. And take Le Bus around the area.
Stayed 2 nights in May 2025

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities, room comfort

Central, attractive, but ...

Aix-en-Provence is beautiful - but SO expensive. This is a superb address, just steps away from the Cours Mirabeau. The entrance is stunning: on previous visits to Aix I'd peeped in ... but now I've actually stayed here! Checking in, I felt very welcome - and I heard other guests being advised and helped very pleasantly, in French and English. But I have mixed feelings about my stay. First concern: the stairs up to the rooms from the entrance hall are VERY steep indeed - and the lift is very slow to react. You pays your money ... I was quite comfortable in room 101 (!) but it was expensive. The room was pleasantly furnished but not perfect: the electric socket next to the bed didn't work, for instance, and the over-bath shower arrangement was far from ideal - almost impossible to shower without water getting everywhere. There was an air-conditioning unit in the room but no means of turning it on. Fortunately the May weather, though hot, was not too hot, allowing me to keep the windows open. No insects/mosquitoes but there was quite a lot of street noise. This made me feel part of Aix and it didn't go on too late☺. Breakfasts were pleasant though to be honest for the price I'd have liked more savoury - maybe even cooked? - choices. Lots of good cakes, plus yoghurts, produits laitiers, etc. (standard supermarket fare). "Could do better". You simply couldn't find a more central, convenient place to stay in this wonderful town ... but maybe there are more canny choices?
Stayed 3 nights in May 2025

10/10 Excellent

kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!! Extremely helpful and accommodating. Will stay here again.
Stayed 1 night in May 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel in a former convent. Room was nice, better for a single if you have lots of luggage, but very acceptable. Front desk very helpful, and did laundry on site for us twice. Did not try the breakfast option but it was offered in a nice dining area. Hotel has easy walking access to restaurants, historic sights, taxis, and train station.
Stayed 4 nights in May 2025

10/10 Excellent

DAWN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Completely charming and a perfect location!
Lobby
Stayed 6 nights in Apr 2025