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Hotel Mercure Aix en Provence Sainte Victoire

4.0 star property

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Photo gallery for Hotel Mercure Aix en Provence Sainte Victoire

Sports facility
Sports facility
Meeting facility
Breakfast, lunch and dinner served
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
La Galiniere, Rn 7, Chateauneuf-le-Rouge, Bouches-du-Rhone, 13790
  • Sainte-Victoire Golf
    ‪6 min drive‬
  • Montagne Sainte-Victoire
    ‪14 min drive‬
  • Montagne Sainte Victoire
    ‪36 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, rollaway beds, free WiFi

Standard Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed

In-room safe, desk, rollaway beds, free WiFi

Superior Room, 1 Double Bed

  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, rollaway beds, free WiFi

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, rollaway beds, free WiFi

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Superior Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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4.1 out of 5, Very Good, (117)
The price is $103
per night
$120 total
includes taxes & fees
Mar 4 - Mar 5
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About this property

Hotel Mercure Aix en Provence Sainte Victoire

4-star Chateauneuf-le-Rouge hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and a business center. Change of towels is available on request.
Hotel Mercure Aix en Provence Sainte Victoire offers 29 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hotel Mercure Aix en Provence Sainte Victoire features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 753 square feet (70 square meters) include a conference center. This eco-certified hotel also offers a library, a terrace, and a garden. Complimentary self parking is available on site, along with a car charging station.

Hotel Mercure Aix en Provence Sainte Victoire is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
LA GALINIERE - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 17.80 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LA GALINIERE

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference center (753 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.80 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Mercure Aix en Provence Sainte Victoire
Hotel Mercure Aix en Provence Sainte Victoire Hotel
Mercure Aix en Provence Sainte Victoire Chateauneuf-le-Rouge
Mercure Aix en Provence Sainte Victoire Chateauneuf-le-Rouge
Mercure Aix en Provence Sainte Victoire Chateauneuf-le-Rouge
Mercure Aix en Provence Sainte Victoire
Mercure Aix en Provence Sainte Victoire
Hotel Hotel Mercure Aix en Provence Sainte Victoire

Hotel Mercure Aix en Provence Sainte Victoire Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 51 out of 159 reviews
Rating 8 - Good. 68 out of 159 reviews
Rating 6 - Okay. 20 out of 159 reviews
Rating 4 - Poor. 14 out of 159 reviews
Rating 2 - Terrible. 6 out of 159 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

sylvie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming staff excellent food especially breakfast , nice room but terrible smell coming from the shower and a little bit noisy because too close from DN 7
Stayed 5 nights in Feb 2022

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay with a couple caveats
Overall a pleasant stay at the hotel. Well maintained property and a helpful staff. The air conditioning was out during our stay, but they had a fan in the room which worked out fine and the staff made other agreeable arrangements for us to make up for it. No mini fridge in the room which was a downside. There was also no vegetarian main dish at the restaurant (fish doesn't count as vegetarian!) and would not necessarily recommend eating there if you can avoid it. The pool and the lounge areas around it are definitely the highlight of the hotel!
Stayed 4 nights in Aug 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad rooms
It is definitely not 4 stars hotel.
Stayed 2 nights in Jul 2020

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base in Mont Sainte-Victoire
Very attentive staff. Large rooms. Perfect location for exploring the fabulous wines of Mont Sainte-Victoire.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel in rural area.very clean nice and freindly staff we enjoyed the breakfast and we recommend the hotel very highly.it is about 15 minutes drive from aix en provence in a quiet beautiful area.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Johan, South Afica

Liked: Cleanliness
Disliked: Staff & service
Nice hotel too close to highway
Could not find address on GPS. Fair hotel with spacious rooms.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice quite hotel friendly staff ,great size room,little out of town but easy to get around with car.

4/10 Poor

Tony, Horsham, UK

Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointing
It's fairly remote and was very quiet. The bar person was not particularly friendly when I asked for a cup of ice. We sat down in the restaurant but the 2 staff were very uninterested and it was also deserted apart from one other couple, we decided to try elsewhere and left. The receptionist was very nice, helpful and welcoming The room was fine, it had a nice outdoor patio area which, unfortunately is "home" to some 5/6 stray cats. We were not pre-warned of building work going on in the car park and were woken by the noise of heavy equipment in use, not ideal after a very long drive the day before

8/10 Good

Chloe, Minneapolis MN

Liked: Cleanliness, property conditions & facilities, room comfort
Pretty, but far away
The 13th century exterior of the hotel is charming, but the interior was modern and the rooms were just rooms - nice bathrooms, but nothing special. We had one very small window which opened onto the highway. I can not understand the four star rating of this hotel as it was no nicer than the one and two stars we stayed in on this trip. The location is quite a ways outside of Aix, surrounded by vineyards with horses in the distance. It is pretty, but there was nothing close to the hotel. We had to search for someplace for dinner as the hotel's dining room seemed too formal and expensive. Skip the hotel's very overpriced breakfast and drive towards Aix to the Paiou bakery for great pain au chocolat and coffee! The garden store next door was interesting too with giant rabbits.

8/10 Good

Barbara Pritchard, Isle of Wight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
The hotel was beautifully decorated and furnished. We had a very nice meal in the restaurant and were pleased to have been upgraded to a superior room. The down side was the road noise, which admittedly quieten down during the night and noise in the corridor from other residents. Otherwise a very pleasant experience.

8/10 Good

Loves2 travel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

mottyandfluff, middleengland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene
Located in a quiet spot outside of Aix, below a towering escarpment. Sympathetically converted fro an old Mas, reatinin the old courtyard.The rooms were large and airy, well ventilated with refreshingly quiet air conditioning. The bed was very comfortable. Lovely swimming pool.The only fly in the ointment ws breakfast: they ran out of croissants ( in France!!) You were always waiting for glasses and plates and even milk.Internet access was good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a bit far away, but nice and relaxing
This was a great hotel. Relaxing and comfortable. The staff were great. We would certainly stay here again. A bit far from Aix, but that's also one its appeals. The main drawback is that it is on a road, so there is some road noise at night.

8/10 Good

Deanna, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the countryside
This hotel is a modern upgrade of an old farmhouse. The room was clean and contemporary and the staff were friendly, helpful and spoke English pretty well. It is about 8 miles outside of Aix-en-Provence, and about 2 miles from the highway entrance. The breakfast, which wasn't included in our hotel cost, and was almost 16 Euros, was not a good value for that much money. There were the usual croissants, bread, some cheese and cold meats, but the food that was supposed to be warm (eggs and pancakes) were cold and dry. It's a good hotel if you want the feeling of being in the countryside.

6/10 Okay

Louise, Phila

Liked: Cleanliness, staff & service, property conditions & facilities
A little too far outof Aix for our preference
Beautiful hotel with a pool and close proximity to Mt St Victoire, which was main draw. Located a good 15 minutes outside of the main city of Aix En Provence - easy to travel from hotel to Aix, but very confusing to travel from Aix to hotel. Nice staff, comfortable bed, but no door to bathroom! There's only just so much you want to share with your spouse... Could use more hangers in closets - only 4 hangers/person. Great hotel for business retreat. Would recommend something in Aix (vs outside) for those traveling on vacation.

6/10 Okay

Verified traveler

OK but with some reservations
This hotel is about 15 mins by car outside Aix au Provence. We had a room with a small garden. The room was small but functional. The bathroom with its 'rain' shower was nice. The decor was very simple (plain white walls etc) as was the furniture. The closet and drawers just about held our clothing for the three nights stay. It is easy to get into and out of Aix from this hotel and there is great hiking nearby. Unfortunately the main pool was green with dirt when we were there so could not swim. The hotel breakfast room is charming and the breakfast selection good. They also have a terrace restaurant where food was only OK. The road which runs at the back of the hotel can be noisy so try and get a room away from the road.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Beautiful and Relaxing
The hotel is located 10-15 min East of Aix en Provence, in a very quiet area. For those who want to relax away from the busy city, this hotel is perfect. We chose it for a 2 day discovery trip in Provence, and enjoyed the convenient location 10 min drive from the highway. We loved the clean and modern facilities including free wifi, flat screen TV, and great lighting. We had a room on the ground level with French door leading to private little patio (see hotel picture), which was very enjoyable. The bathroom was modern and clean, with pretty big shower (at floor level with large shower head) but no bath tube. The hotel offers bar and restaurant in the front patio that is very relaxing, surrounded by beautiful grounds and fountains. Food was great and service exceptionally good for France. The outside swimming pool was opened 24/7. We had to pay a couple extra bucks a day (not included in the hotels.com price) for city night-stay (séjour) tax. Easy to find: enter "Galinière" in your GPS as street address in Chateauneuf. The arrival was a little confusing because only "Mercure restaurant" is indicated on signs (hotel and restaurant are in same location). Overall: great experience!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good overall
Very much liked the wifi included in price and no need to mess with codes etc. Might have preferred a bath & shower as opposed to just the latter. Lovely location and outdoor patio to relax/eat in the evening.

8/10 Good

Gisele

Traveled with partner
Liked: Property conditions & facilities
Propre et agréable
Stayed 1 night in Jun 2024

4/10 Poor

STEPHANIE

Disliked: Cleanliness, room comfort
MERCURE MOYEN
séjour moyen , le confort et la décoration manquait de modernité pour ce type d'établissement , la propreté de la chambre était limite ( poussières dans les wc , traces de saleté dans la douche ) ,.
Stayed 2 nights in May 2024

8/10 Good

Pascal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable
Chambre parfaite. Restaurant très bon mais service extrêmement long...
Stayed 1 night in Mar 2024

8/10 Good

vincent

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Bel établissement
Stayed 1 night in Dec 2023

8/10 Good

Constant

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Service à revoir
restaurant très cher et service en demi teinte
Stayed 1 night in Dec 2023