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Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères

4.0 star property

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Photo gallery for Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères

Seasonal outdoor pool, pool umbrellas, sun loungers
Reception
Executive Room, 1 Double Bed with Sofa bed | Desk, blackout drapes, soundproofing, free WiFi
Bar (on property)
Breakfast, lunch, dinner served; French cuisine, garden views

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Avenue Arc-de-meyran, Aix-en-Provence, Bouches-du-Rhone, 13100
  • Paul Cezanne University
    ‪4 min drive‬
  • Parc Jourdan
    ‪4 min drive‬
  • Granet Museum
    ‪4 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪21 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Desk, blackout drapes, soundproofing, free WiFi

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed | Desk, blackout drapes, soundproofing, free WiFi

Executive Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic room, 1 double bed and 1 sofa bed for 2 people

Classic room, 1 double bed and 1 sofa bed for 2 people | Desk, blackout drapes, soundproofing, free WiFi

Classic room, 1 double bed and 1 sofa bed for 2 people

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed | Desk, blackout drapes, soundproofing, free WiFi

Classic Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Desk, blackout drapes, soundproofing, free WiFi

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Radisson Hotel Aix en Provence

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (410)
The price is $91
per night
$107 total
includes taxes & fees
Mar 9 - Mar 10
Radisson Hotel Aix en Provence

About this property

Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères

4-star hotel in Grand Sud
Along with a restaurant, this smoke-free hotel has a bar/lounge and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères offers 80 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include showers and hair dryers.

This Aix-en-Provence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1938 square feet (180 square meters) include conference space. This eco-certified hotel also offers a seasonal outdoor pool, a terrace, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Mozami - Overlooking the garden, this restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mozami

Things to do

  • Playground
  • Seasonal outdoor pool

Family friendly

  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,938 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (28 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up; COVID-19 vaccination record requirement applies to all guests aged 18 and up

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.27 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Novotel Aix en Provence
Hotel Novotel Aix en Provence Pont l'Arc Fenouillères
Hotel Novotel Aix Pont l'Arc Fenouillères
Novotel Aix en Provence Pont l'Arc Fenouillères
Novotel Aix Pont l'Arc Fenouillères
Pont Aix en Provence
Hotel Novotel Pont l'Arc Fenouillères
Novotel Pont l'Arc Fenouillères
Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères Hotel

Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 16 out of 29 reviews
Rating 8 - Good. 8 out of 29 reviews
Rating 6 - Okay. 1 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Astrid

Traveled with group
Disliked: Amenities, property conditions & facilities
Poor food selection Wine and bar selection also poor The hotel majors on conferences
Stayed 4 nights in Sep 2024

8/10 Good

julien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Emeric

Horrible
Aucune communication entre les différents services de l’hôtel, on me demande de payer deux fois les repas, deux fois les boissons… aucun professionnalisme
Stayed 2 nights in Jun 2024

10/10 Excellent

gael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente option en bordure d'Aix. Les extérieurs avec la piscine sont très agréables. Les chambres et le lobby/restaurant viennent d'être rénovées. Le petit déjeuner et le restaurant sont biens. Très pratique d'avoir le supercharger Tesla sur le parking. Le centre d'Aix est facile d'accès en voiture
Stayed 1 night in May 2024

8/10 Good

Mialisoa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Accueil très chaleureux. Nous avons passé un bon séjour dans cet hôtel. L’accueil était très sympathique.
Stayed 2 nights in Nov 2024

10/10 Excellent

jouni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Yusra

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel
Stayed 3 nights in Oct 2024

4/10 Poor

eric

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

aurelie

Business traveler
Disliked: Property conditions & facilities, room comfort
tristoune. bruyant. isolé de tout
Stayed 1 night in Oct 2024

10/10 Excellent

Francesca, Zanè

Stayed 1 night in Aug 2024

10/10 Excellent

Fatea

Stayed 3 nights in Aug 2024

10/10 Excellent

Julien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Camille

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait !
Parfait !!! Novotel pour nous est une valeur sûre. Toujours une jolie déco, des chambres confortables et fonctionnelles, une literie de qualité. On a adoré comme d’habitude. On recommande.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait !
Parfait !!! Novotel pour nous est une valeur sûre. Toujours une jolie déco, des chambres confortables et fonctionnelles, une literie de qualité. On a adoré comme d’habitude.
Stayed 1 night in Jul 2024

6/10 Okay

Regis

Business traveler
Liked: Cleanliness, staff & service
Chambre rénovée mais triste sans saveur Couloir authentique de la création de cet hôtel Pas de bouteille d eau dans le réfrigérateur Loin des standards novotel
Stayed 1 night in Jul 2024

8/10 Good

Elise

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Cherazade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

morgane

Stayed 1 night in Jun 2024

10/10 Excellent

L'Bachir

Stayed 2 nights in May 2024

8/10 Good

laurent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle chambre spacieuse rénovée. Hôtel facile d'accès en voiture. Personnel sympa.
Stayed 2 nights in May 2024