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Executive Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic room, 1 double bed and 1 sofa bed for 2 people

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Amenities

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:

  • Bar/Lounge
  • Dining venue(s)

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1938 square feet (180 square meters) include conference space. This eco-certified hotel also offers a seasonal outdoor pool, a terrace, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères is a smoke-free property.

  • Organic food
  • Water dispenser
  • Elevator
  • Locally-owned & organized tours & activities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Vegan menu options available
  • Vegetarian menu options available
  • Free self parking
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Wheelchair accessible
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Conference space size (meters) - 180
  • Terrace
  • Luggage storage
  • Concierge services
  • Pool umbrellas
  • Total number of rooms - 80
  • No accessible shuttle
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Number of accessible parking spaces 2
  • Front entrance ramp
  • Registration desk height (inches) - 28
  • Registration desk height (centimeters) - 71
  • Elevator door width (inches) - 28
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 71
  • Conference space
  • Meeting rooms
  • Electric car charging station
  • Free WiFi
  • Pool sun loungers
  • Vegetable garden
  • Smoke-free property
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 1938
  • Banquet hall
  • Vegetarian breakfast available
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Playground on site
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères offers 80 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include showers and hair dryers. This Aix-en-Provence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • Shower only
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Energy-saving switches

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning.

Mozami - Overlooking the garden, this restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.27 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 8:00 PM

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Debit cards not accepted

Property does not follow sanitization practices of any association

Staffed front desk

LGBTQ friendly

Smoke detector

Service animals are allowed

Guests must provide health documentation

Service animals are exempt from fees/restrictions

Guests must provide a negative COVID-19 test result

Guests must provide proof of COVID-19 vaccination

Minimum age for negative COVID-19 test result requirement: 18

Minimum age for proof of COVID-19 vaccination requirement: 18

Property does not offer onsite COVID-19 testing

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 16

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

Number of children who can stay free - 2

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per day
  • Service animals are welcome, and are exempt from fees

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal outdoor pool closes in October.

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Hotel Novotel Aix en Provence
  • Hotel Novotel Aix en Provence Pont l'Arc Fenouillères
  • Hotel Novotel Aix Pont l'Arc Fenouillères
  • Novotel Aix en Provence Pont l'Arc Fenouillères
  • Novotel Aix Pont l'Arc Fenouillères
  • Pont Aix en Provence
  • Hotel Novotel Pont l'Arc Fenouillères
  • Novotel Pont l'Arc Fenouillères
  • Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères Hotel

Awards & Affiliations

  • Green Key (Foundation for Environmental Education)

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Hotel Reviews

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