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Renaissance Aix-en-Provence Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance Aix-en-Provence Hotel

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board
View from property
Serves lunch and dinner

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Spa
  • Room service

Explore the area

Map
320 Avenue Wolfgang Amadeus Mozart, (GPS Address 256 Av Perouse), Aix-en-Provence, Bouches-du-Rhone, 13100
  • Grand Theater of Provence
    4 min walk
  • Chez Augustine
    4 min walk
  • Aix-en-Provence Bus Station
    10 min walk
  • Marseille (MRS-Marseille - Provence)
    19 min drive

Room options

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Family Room, 2 Double Beds

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Room, 1 King Bed, View (Skyline view)

Panoramic Room, 1 King Bed (Skyline view) | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Panoramic Room, 1 King Bed, View (Skyline view)

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Superior Room, 1 King Bed

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Renaissance Aix-en-Provence Hotel

5-star hotel in Couronne Urbaine
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Renaissance Aix-en-Provence Hotel offers 133 accommodations with laptop-compatible safes and espresso makers. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Aix-en-Provence hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with cable channels. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.
Spa Renaissance has 2 treatment rooms. Services include deep-tissue massages, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision.
In addition to a full-service spa, Renaissance Aix-en-Provence Hotel features an indoor pool and a steam room. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 4736 square feet (426 square meters) include conference space. This luxury hotel also offers a seasonal outdoor pool, a fitness center, and spa services. Onsite parking is available (surcharge), along with a car charging station.

Renaissance Aix-en-Provence Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Atmosph'R - This restaurant specializes in international cuisine and serves breakfast and dinner.
Palm's - This restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.
L'Avant Scene - This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Czech, English, French, Indonesian, Italian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 30 for adults and EUR 12 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Atmosph'R
  • L'Avant Scene
  • Palm's

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,736 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Manicures/pedicures
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night, plus a deposit of EUR 35 per night
Service animals are welcome, and are exempt from fees
Up to 55 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 12 for children
  • Secured self parking fee: EUR 25 per day
  • Pet deposit: EUR 35 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are allowed in the spa from 9 AM to 1:30 PM and 7 PM to 9 PM.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Aix-en-Provence Hotel
Aix-en-Provence Renaissance
Aix-en-Provence Renaissance Hotel
Hotel Aix-en-Provence
Hotel Renaissance Aix-en-Provence
Renaissance Aix-en-Provence
Renaissance Aix-en-Provence Hotel
Renaissance Hotel Aix-en-Provence
Renaissance Aix en Provence Hotel
Renaissance Aix En Provence
Renaissance Aix-en-Provence Hotel Hotel
Renaissance Aix-en-Provence Hotel Aix-en-Provence
Renaissance Aix-en-Provence Hotel Hotel Aix-en-Provence

Renaissance Aix-en-Provence Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 435 out of 665 reviews" "
Rating 8 - Good. 165 out of 665 reviews" "
Rating 6 - Okay. 43 out of 665 reviews" "
Rating 4 - Poor. 9 out of 665 reviews" "
Rating 2 - Terrible. 13 out of 665 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jerry Sung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent concierge, Melvin, who spent lots of his precious time to help us to call places to look for our mishandling by the airlines. We appreciated his patience, manner, and recommendation. Front desk, Stephan, was kind and nice. The exit level of the basement parking lacks elevator access which was difficult for moving larger luggage. Easy to get lost as the basement parking and main entrance of the hotel are not located on the same street. Lacking exterior access and direction between these two entrances of the hotel.
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
For a 5 star hotel, it was just average. Like most "expensive" hotels, everything was overpriced and the hotel under delivered. The shower was dangerous, the pool are was cheesy, the breakfast was outrageously over priced and the fruit served was rotten.
Stayed 6 nights in Sep 2024

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel within easy walking distance to the centre of Aix. Lovely heated pool to relax in after a day of sightseeing in beautiful Provence. Helpful and friendly staff. First class.
Stayed 6 nights in Sep 2024

10/10 Excellent

Peter, Bedford

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Wonderful staff and location. There were some features in our room that were quite worn out, but overall the stay was excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

HENRY

Stayed 2 nights in Aug 2024

10/10 Excellent

JANINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lilian Judith

Stayed 2 nights in Sep 2024

2/10 Terrible

Justin

Stayed 3 nights in Aug 2024

10/10 Excellent

MINSU

Stayed 1 night in Aug 2024

6/10 Okay

Ashley

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location!
Stayed 1 night in Sep 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel had a lovely pool and spa area which made the trip enjoyable and more relaxing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Younji

Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great hotel, couple of niggles but nothing that would stop me staying again. Breakfast was lovely but moving through the week several items stopped being available, by the last day there was no sausages, no white bread and no pancakes. The pool is great and well maintained with a chilled beach vibe. Table service is available but drinks are little on the steep side. The common areas are clean and modern but the pool table in the bar, that the boys enjoyed, disappeared on the third day?! The room was spacious, clean and comfortable. The staff are super friendly and the mix of nationalities in the guests made it feel truly international. The hotel is 5 mins walk from the town with loads of bars and restaurants.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ian

Stayed 1 night in Aug 2024

6/10 Okay

Ahmed

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Poor breakfast buffet, especially the eggs Great concierge, Sophia was really helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

Bruno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff in clean, pristine installations.
Stayed 4 nights in Jul 2024

8/10 Good

Cortney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Søren

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

michael

Stayed 2 nights in Jul 2024

10/10 Excellent

Catalin

Stayed 1 night in Apr 2024

10/10 Excellent

Mira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone from the front desk, valet, dining and housekeeping were all very nice, helpful and professional. Not exactly in Old Town but very close and walkable. The hotel and amenities were quite modern and clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

Zdeslav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024