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Hotel New Palace

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel New Palace

Exterior
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Restaurant
Food and drink

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
2-78 Nakamachi, Aizuwakamatsu, Fukushima, 965-0878
  • Suehiro Sake Brewery
    5 min walk
  • Aizu Tourist Information Centre
    11 min walk
  • Aizuwakamatsu Castle
    17 min walk

Room options

Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Style Twin Room, Smoking

Desk, free WiFi, bed sheets

Japanese Style Twin Room, Smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Accessible Room, Smoking

Accessible Room, Smoking | Desk, free WiFi, bed sheets

Accessible Room, Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking | Desk, free WiFi, bed sheets

Deluxe Single Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | Desk, free WiFi, bed sheets

Deluxe Double Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets

Single Room, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets

Single Room, Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Japanese Style Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Japanese Style Twin Room, Non Smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Desk, free WiFi, bed sheets

Twin Room, Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Smoking

Double Room, Smoking | Desk, free WiFi, bed sheets

Double Room, Smoking

  • Sleeps 2
  • 1 Double Bed

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The price is $46
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$56 total
includes taxes & fees
Jan 8 - Jan 9
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About this property

Hotel New Palace

3-star Aizuwakamatsu hotel with restaurant
Along with a restaurant, this hotel has conference space and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Hotel New Palace offers 68 air-conditioned accommodations with slippers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Aizuwakamatsu hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9 AM.
Hotel New Palace has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 950 per person
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 8 AM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 950 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel New Palace Aizuwakamatsu
New Palace Aizuwakamatsu
Hotel New Palace Hotel
Hotel New Palace Aizuwakamatsu
Hotel New Palace Hotel Aizuwakamatsu

Hotel New Palace Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 30 reviews" "
Rating 8 - Good. 12 out of 30 reviews" "
Rating 6 - Okay. 5 out of 30 reviews" "
Rating 4 - Poor. 4 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

CocoNoguchi, Seattle and Yokohama

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. About twenty minutes walking from Aizuwakamatsu station.
Stayed 3 nights in Aug 2019

10/10 Excellent

Mingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit Aizu
Great location.
Stayed 2 nights in Oct 2018

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Room comfort
史跡巡り人
普通の一般的なビジネスホテルでしたが、ロケーションがとても良く会津観光を楽しめました。ホテルの前の通り「野口英世通り」はなかなか良かったです。朝食はおいしかったです。
Stayed 1 night in Sep 2019

8/10 Good

TATSUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食のバイキングが非常に良い。 しぼりたてオレンジジュースのサービスが良かった。 立地場所も良く夕食を探すのにも便利であった。
Stayed 1 night in Aug 2019

10/10 Excellent

Yumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に過ごせました。
フロントの方が親切です。 夜中に到着しましたが、丁寧に対応頂きました。 予約時のこちらの不手際にも嫌な顔一つせず、また、直前のリクエスト(エキストラベッド )にも対応下さいました。お部屋も清潔で、かけ布団も少し厚みのあるタイプでした。洗面所には歯ブラシなどのアメニティはありますが、フロント前に男女別に化粧水や乳液、クレンジング、パック、シェービングクリームなども置いてあり、とても良かったです。
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jun 2019

6/10 Okay

Taka, 宮城

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
シングル２部屋を予約していたが、空き室のメンテのためかデラックスツイン２部屋に変更された。１部屋は若干古い設備もあったが、かなり満足できた。残念ながら、もう１部屋は整備不足で、更にゴキブリ３匹ほどが出てきて、不本意ながら退治してしまった。事前の清掃、整備をしっかりやってほしかった。
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は、清潔感あり、朝食が、美味しかったです。
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ａndroidのスマホ貸出サービスが便利だった。
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

magakin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
宿泊中無料で使える携帯が設置されていて、素晴らしいなと思いました。 お部屋は古さは感じれど綺麗め。朝食バイキングとても美味しかったです(^o^)会津若松駅から歩くと１０分位の所です。また機会があればよろしくお願いします。
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
部屋が綺麗で快適に過ごせました。
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

KENJI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
何のために泊まるか、ビジネス ならマイナス評価
従業員が高齢で1つ1つの作業が遅い。この宿泊客の客層は不明だが、私自身は旅館に必要な丁寧なホスピタリティよりビジネスに必要な正確でスピード感のあるサービスを求めている。
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

masaharu

Disliked: Room comfort
Stayed 2 nights in Aug 2018

4/10 Poor

Hickey, Tokyo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

kazuo

Liked: Staff & service, room comfort
会津若松の常宿に
掃除は行き届いており、清潔感に問題は無いが、所々に古さを感じる所も。 スタッフの対応は良く、また、ボトルウォーターや朝刊の無料サービス等、サービスも良い。 また、朝食は県産米の炊き立て御飯が大変に美味しく、必要にして十分、満足できるものです。 立地と良く、常宿にしたいです。
Stayed 1 night in Jun 2018

10/10 Excellent

yui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Kazumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
観光に便利
観光に便利な立地です。徒歩圏に素敵なカフェやショップが点在しています。ホテルの建物は古いですが、改装されていて問題ありませんでした。
Stayed 1 night in May 2018

4/10 Poor

Verified traveler

Liked: Staff & service
1泊のシングルで素泊まりの利用でした。 少し内装の老朽化が目立ちました。 従業員の方に不満はありません。
Stayed 1 night in May 2018

8/10 Good

Stefan, Nykvarn/ Stockholms län

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort