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Hotel was great but Georgia 🇬🇪 is a pisshole

Schönes Hotel. Sehr freundliches Personal. Zimmer sind sauber. Altstadt ist in 15min fussläufig entfernt. Auch in unmittelbarer Umgebung findet man schöne Bars und Restaurants zum verweilen.

The good: - supportive on first day to leave luggage on early arrival - air conditioning worked thankfully and you could adjust the fan - comfortable beds and clean - Beautiful boutique venue - good massage - good variety of breakfast - most staff always willing to help - on dial for WhatsApp Improvements : - Staff overall until last day at breakfast we’re approachable, felt a bit that standards dropped and rushed, both staff and food - more could be done on tour organisation with clarity on fees, partners and promote tourism in a speedily manner (or drivers, even the locals at the bar with me the evening before we’re mortified - shower heads mean your pretty much up against the door. More could be thought about here - while I am small even i struggled Overall a gorgeous boutique, just focus more on engagement and visibility with guests, as opposed to just locals, to make it feel more welcoming- tourism is key for countries and the organised guides, tours and activities would really help make the place special and all rounded 5*. I’d love to come back - hopefully this can be done .

Amazing stay, most comfortable sleep we had in Georgia and the staff were so helpful and lovely even helping us with the luggage

Pire hôtel de toute ma vie! Pas de tv, pas d'eau chaude tout le séjour, pas de lumière le soir dans le couloir et escaliers, ascenseur en panne le premier jour. Salle du petit déjeuner fermée les 3 jours , room service à 8h30 sans prévenir avec petit déjeuner imposé sans boissons et personne pour venir débarasser j'ai dû appeler 2 heures plus tard sinon ça restait toute la journée tel quel. Pas de ménage ni de changements serviettes pendant les trois jours. La salle de sport était fermée pendant deux jours. On m'a prévenu le jour de l'arrivée. Odeur nauséabonde dans les coursives de l'hôtel. Baignoire avec bonde cassée donc impossible de prendre un bain. Pas de peignoirs dans la chambre . Cet hôtel ne mérite pas plus que 3 petites étoiles. Seul point positif la chambre était propre et le staff de la réception était assez sympa. Mais je les plains car ils doivent encaisser h24 les plaintes des clients alors que ce n'est pas de leur faute à eux. Heureusement que le service client Expedia à été présent pour gérer tous les problèmes que j'ai eu pendant ce séjour horrible! Je ne recommande absolument pas cet endroit. J'ai été contrariée pendant tout mon séjour car appeler à La réception pour enclencher la chaudière à chaque douche merci bien.

This place is located in the center of Tbilisi, and we really liked everything — great quality and good service, clean worth the price. Highly recommend. Thank you.

Türkiye’den 6 gecelik gittik odamız gayet temiz ve lükstü otel çalışanları da ilgiliydi 1 kişi hariç kıvırcık saçlı bi kendini beğenmiş erkek maalesef ki Hindistanlıları görmek zorunda kaldık asansör bozuk olduğu için onların asansörünü kullandık eğer hala öyleyse gitmenizi tavsiye etmem çok leş bi kokuları var inanın kahvaltıya para ödedim onlarla aynı yerde olduğu için kahvaltı bile yapamadım ona göre düşünün taşının

We had a wonderful stay at the Riverside Hotel in Tbilisi. The building itself is beautiful, with stunning period features and plenty of character, making it feel both elegant and welcoming. The breakfast was excellent, offering a great range of fresh, high-quality food with something for everyone. The service throughout the hotel was exceptional, with friendly and attentive staff who made us feel genuinely welcome. We also visited the Tiffany Bar, which has lovely views across the city. While there are a few higher viewpoints in Tbilisi, it’s still a fantastic place to relax with a drink or a meal. The food was very good, and once again, the service was outstanding. Overall, a charming hotel in a great location with excellent hospitality. We’d happily stay here again and would highly recommend it to anyone visiting Tbilisi.