See all properties

Comfort Inn & Suites Copley Akron

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Copley Akron

Free daily self-serve breakfast
Desk, blackout drapes, iron/ironing board, rollaway beds
Front of property
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Air conditioning
$99
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
160 Montrose West Ave, Akron, OH, 44321
  • Summit Mall
    ‪4 min drive‬
  • Stan Hywet Hall and Gardens
    ‪13 min drive‬
  • University of Akron
    ‪14 min drive‬
  • Akron, OH (CAK-Akron-Canton)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Radisson Hotel Akron/Fairlawn

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
2.9 out of 5, 1,004 reviews
Radisson Hotel Akron/Fairlawn

About this property

Comfort Inn & Suites Copley Akron

Akron hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Weekly housekeeping is available.
Comfort Inn & Suites Copley Akron offers 51 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn & Suites Copley Akron features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Comfort Inn & Suites Copley Akron is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (52 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus West Akron Inn Suites
Best Western Plus West Akron
Best Western Plus West Akron Inn

Comfort Inn & Suites Copley Akron Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 283 out of 925 reviews
Rating 8 - Good. 243 out of 925 reviews
Rating 6 - Okay. 160 out of 925 reviews
Rating 4 - Poor. 96 out of 925 reviews
Rating 2 - Terrible. 143 out of 925 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Lucas

Liked: Staff & service
Disliked: Property conditions & facilities
The room was fine as a place to crash for the night. We paid a little extra for the hot tub room, but upon seeing the hot tub, I was not interested in getting in. The bottom of the tub looked cracked, like you would scratch yourself on it. It also seemed like the original outer panels of the hot tub had been replaced? Our room was ok, but not in great shape- sagging ceiling tiles, patched holes in the walls that hadn't been painted over, tooth paste splattered on the bathroom mirror, etc. The whole hotel definitely had a musty smell as well. Not terrible, but I honestly wish we would've just spent a little extra and stayed somewhere nicer.
Stayed 1 night in May 2025

10/10 Excellent

Karl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice and relaxing
Stayed 2 nights in May 2025

8/10 Good

Desiree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great but the lack of upkeep is catching up. The halls smelled like complete cigarette even though it is non smoking.
Stayed 1 night in May 2025

2/10 Terrible

jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I called the night before our stay. To make sure that the pool was open. I was told 2 times by the man on the phone that the pool was open when we got there. It was not open.So we decided not to stay there. Unfortunately, we had already checked in so they would not refund our money. As of today, which is five days later, we still have not.He received a refund. I suggest highly not to stay here.
Stayed 2 nights in May 2025

4/10 Poor

Marilee

Disliked: Staff & service
Stayed 1 night in May 2025

4/10 Poor

outhay

Disliked: Cleanliness, property conditions & facilities
The pool did not work and that was the main reason we picked this place
Stayed 1 night in May 2025

4/10 Poor

Erin

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had no water pressure and I had to shower using the ice bucket. The 3rd floor smelled like smoke.
Stayed 1 night in May 2025

8/10 Good

patty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can tell that there was someone with an eye for decor. The room was large and comfortable especially comfortable was the bed and great warm blankets
Stayed 1 night in May 2025

4/10 Poor

George

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights, housekeeping never visited the room, so we ran out of towells, in room coffee, and tissues. We had to ask to have more towells. Trash was never removed from the room so we used to trash can by the elevator. The ELEVATOR seemed dangerous! It made a horrible, loud, vibrating noise as it came to a stop on the 3rd floor. Scared the crap out of us so we did not set foot in it again. The pool water was pretty cloudy so we chose not to use it. Water pressure was dismal. And if you prefer a rock hard extremely firm bed...this is the place for you. Only positive....the staff were very nice at the front desk.
Stayed 3 nights in May 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would chose to stay there again

Wall plug near bed is faulty and kept flickering. Annoying but we did let front desk know for future safety. All employees were kind and gracious. Room was well taken care of and clean.
Stayed 3 nights in May 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

6/10 Okay

Sandra

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Some of the rags were stained and we didn't have the toilet paper. Also, the shower is messed up and sprays everywhere
Stayed 1 night in May 2025

10/10 Excellent

Leona

Stayed 5 nights in Apr 2025

2/10 Terrible

Thomas

Stayed 2 nights in Apr 2025

8/10 Good

Don

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Akron for the weekend

The hotel was close to where I needed to be at a decent price. The morning breakfast buffet was limited but the food was hot and the woman who prepared breakfast station could not have been any nicer. Overall, i would stay at this location if and when I get back to this area.
Stayed 2 nights in Apr 2025

2/10 Terrible

Triana

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible! I was not pleased with my stay, bed was dirty, hallways smelled like weed smoke. Someone tried to open my room door in the middle of the night. I was placed in a room right next to noisy elevator
Stayed 2 nights in Apr 2025

6/10 Okay

Richard

Liked: Staff & service
Staff was friendly, accommodating & courteous. Hotel needs some serious TLC. Back of property was littered with empty bottles and such. Interior elevator control & indicator lights not working
Stayed 5 nights in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Clean and comfortable.
Stayed 1 night in Apr 2025

6/10 Okay

DarNeja

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

MoriAunna

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Yvonne

Disliked: Cleanliness, property conditions & facilities, room comfort
Managers walked in my room without even knocking the lock that was on the door
Stayed 3 nights in Apr 2025

2/10 Terrible

Lindsey

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Pros: beds were clean. Cons: Our shower head was broken and coming out of the wall, bloodstained lamp, no trash can in bathroom.
Stayed 1 night in Apr 2025

2/10 Terrible

Kristen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Steer clear!

We did not end up staying. Rooms weren't ready. Pool was closed. Hallways and elevator smell like smoke, and the elevator sounds like its going to break when you use it. Also, short staffed. There was only 1 person running the desk.
Stayed 1 night in Apr 2025