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Comfort Inn & Suites Copley Akron

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites Copley Akron

Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Front of property
Lobby
Desk, blackout drapes, iron/ironing board, rollaway beds
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
160 Montrose West Ave, Akron, OH, 44321
  • Summit Mall
    6 min drive
  • Wasabi Japanese Steakhouse
    1 min walk
  • Brookpark Station
    32 min drive
  • Akron, OH (CAK-Akron-Canton)
    27 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Radisson Hotel Akron/Fairlawn

Pool
Hot Tub
Pet friendly
Parking included
3.1 out of 5, (1002)
The price is $67
per night
$77 total
includes taxes & fees
Jan 6 - Jan 7
Radisson Hotel Akron/Fairlawn

About this property

Comfort Inn & Suites Copley Akron

Akron hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Weekly housekeeping is available.
Comfort Inn & Suites Copley Akron offers 51 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn & Suites Copley Akron features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Comfort Inn & Suites Copley Akron is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (52 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus West Akron Inn Suites
Best Western Plus West Akron
Best Western Plus West Akron Inn

Comfort Inn & Suites Copley Akron Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 268 out of 825 reviews" "
Rating 8 - Good. 222 out of 825 reviews" "
Rating 6 - Okay. 130 out of 825 reviews" "
Rating 4 - Poor. 84 out of 825 reviews" "
Rating 2 - Terrible. 121 out of 825 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Scott

Stayed 1 night in Aug 2024

8/10 Good

Tim

Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Tamara, Monroe

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The smell in the room and in the bathroom was awful. The bed was the most uncomfortable bed we've ever slept in. Will not be back. Do not recommend.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Traveled with family
Liked: Staff & service
This survey no room in bathroom no counter top
Stayed 1 night in Sep 2024

10/10 Excellent

Ken

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
With first stepping in to the elevator with what looked like blood spots or VERY old spaghetti sauce stains and realizing that none of the buttons light up let alone the screen show us what floor we are on to help, not a great first impression. The elevator made horrible noises that led us to believe that we didn't know if it would make it up to the 4th floor. We get into the room and everything looks fine and we had to quickly leave to get to our event... After we came back, we realized that everything was not fine. We were met with extremely loud guests that were disruptive until almost 2am. The bed closest to the window had dirt in between the sheets, The bathroom vanity was covered in dust and was dirty. The best part? I try to shower this morning and I turn on the water and for almost 10 minutes I had to let the water run because it spewed nothing but dirt and other gunk and the tub was so dirty I didn't want to get in until it was gone. By the time I could quickly get in to just wash my face and hair I had cold water. If I could un-stay here I would in a heartbeat.
Stayed 1 night in Sep 2024

8/10 Good

Javon

Liked: Cleanliness, staff & service
My only complaint is the shower pressure is terrible It is in a great location. There’s lots of good restaurants.
Stayed 2 nights in Aug 2024

8/10 Good

Deloris

Traveled with family
Bathroom shower needs deep cleaning.
Everything was good. Only thing I didn’t like was the shower curtain was too short and water was getting on the floor and there was mildew on the bottom of the shower curtain. The shower tub could use some deep cleaning too.
Stayed 2 nights in Aug 2024

10/10 Excellent

ANN

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all ok breakfast very nice
Stayed 1 night in Aug 2024

2/10 Terrible

Latasha

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Roaches and dirty room . Property needs updates .
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was roomy and comforable. The hotel in general is beat up and run down.
Stayed 1 night in Aug 2024

6/10 Okay

Timothy

Traveled with family
Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Daniel, Gastonia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom had black bold in the tub. Tv and fridge stand/cabinet was collapsing.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

ALAN

Traveled with pets, Traveled with family
Liked: Staff & service
The room was nothing to write home about. The breakfast was worse. The eggs were scrambled and almost totally gone. I could not make a waffle because the batter was out. I was going to grab a sweet roll but the were gone and I couldn't find any butter for toast. Needless to say, this was one of the most disappointing breakfast I have run into.
Stayed 1 night in Aug 2024

6/10 Okay

TaiJah

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was amazing the room, the as clean-ish but not as clean as I would have liked it. There was dirt and foot step prints on the tub, dirt and grime around the toilet and tub.
Stayed 3 nights in Aug 2024

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
place needs a remodel bad and smell horrible
Stayed 1 night in Aug 2024

8/10 Good

Joseph

Business traveler
Liked: Staff & service, property conditions & facilities
Ok
Stayed 2 nights in Aug 2024

8/10 Good

Destini

Stayed 1 night in Aug 2024

10/10 Excellent

Scott, Trumbull

M
Stayed 1 night in Aug 2024

8/10 Good

Abbey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pretty nice hotel for the price.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is disguting!!
The room was disgusting!! There was someone else’s genitalia hair in the tub, on the floor and everywhere in the bathroom. The bottom of the tub was black. The shower curtain hadn’t been changed in a long time. The entire bathroom was gross. The bed sheets smelled like BO with fresh stains on them. The shower head was falling off the wall. It looked like housekeeping poorly dusted the room, kinda vacuumed and mopped but that was it. I told the front desk that night about it and she said there was nothing she could do. I told them again at checkout and he wrote it down. I wouldn’t recommend this hotel to anyone. I’ve stayed at different comfort inns before, and they’ve been nice. For the price of this hotel it’s better to spend more money and stay at a different cleaner hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Emily

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

4/10 Poor

Bob

Traveled with family
Disliked: Cleanliness, amenities
Dirty, old, chincy breakfast, none of the buttons or floor indicators lit up on the elevator. Ice machine didn’t work.
Stayed 4 nights in Jul 2024