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The Bertram Inn & Conf Ctr Trademark Collection by Wyndham

3.5 star property

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Photo gallery for The Bertram Inn & Conf Ctr Trademark Collection by Wyndham

Exterior
Interior
1 bedroom, premium bedding, desk, iron/ironing board
Suite, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, desk, iron/ironing board
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Gym
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

Map
600 North Aurora Road, Aurora, OH, 44202
  • ThornCreek Winery
    ‪2 min drive‬
  • Aurora Farms Premium Outlets
    ‪4 min drive‬
  • MGM Northfield Park
    ‪20 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪40 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Room, Multiple Beds, Non Smoking

  • 250 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Superior Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Superior Suite, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 250 sq ft
  • Sleeps 6
  • 3 King Beds

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 250 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

1 bedroom, premium bedding, desk, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

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About this property

The Bertram Inn & Conf Ctr Trademark Collection by Wyndham

3.5-star Aurora hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and a business center.
The Bertram Inn & Conf Ctr Trademark Collection by Wyndham offers 224 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

This Aurora hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Bertram Inn & Conf Ctr Trademark Collection by Wyndham features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3.5-star property offers access to a business center and a meeting room. This business-friendly hotel also offers an arcade/game room, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Leopard Restaurant - Onsite fine-dining restaurant.
Paws Restaurant - This bar specializes in sushi.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Leopard Restaurant
  • Paws Restaurant

Things to do

  • Arcade/game room
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10.00 per person
  • Airport shuttle fee: USD 75.00 per vehicle (roundtrip)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

Property is also known as

Bertram
Bertram Aurora
Bertram Inn
Bertram Inn Aurora
Bertram Hotel Aurora
Bertram Inn And Conference Center Aurora, Ohio
Bertram Inn Conf Ctr Trademark Collection Wyndham Aurora
Bertram Inn Conf Ctr Trademark Collection Wyndham
Bertram Conf Ctr Trademark Collection Wyndham Aurora
Bertram Conf Ctr Trademark Collection Wyndham
Bertram Conf Ctr Tramark Coll
The Bertram Inn & Conf Ctr Trademark Collection by Wyndham Hotel

The Bertram Inn & Conf Ctr Trademark Collection by Wyndham Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 55 out of 159 reviews
Rating 8 - Good. 51 out of 159 reviews
Rating 6 - Okay. 28 out of 159 reviews
Rating 4 - Poor. 12 out of 159 reviews
Rating 2 - Terrible. 13 out of 159 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary, Newton Falls

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are huge and clean, Friendly staff, great location.
Stayed 2 nights in Dec 2024

6/10 Okay

Edward

Stayed 2 nights in Nov 2024

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean . We were surprised that maid service came in & made the bed ect. as this doesn't always happen nowdays . There was no microwave in the room and breakfast was not available on site .
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a nice suite room that for some reason was the same price as a regular one, when I booked it. It was nice and quiet, and relaxing. My only issue was I was really hoping to take a bath, but I couldn't get the stopper to actually stay down, and it wouldn't fill the tub, so I had to throw away the bath products I brought with me. I probably could have called about it, but it felt too much like a first world problem to complain about. I just thought I'd warn bath enjoyers. Otherwise it was a clean and comfortable room, In fact I think I might come back and stay again someday. I felt like I was one of probably 3 guests in the whole hotel on Monday night, which to me is as good as it gets.
Stayed 3 nights in Nov 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The poor experience started when I called to let the hotel know I’d be checking in late. The staff person was abrupt. When I actually checked in the person was ambivalent and unfriendly. The facility does not seem like anything has been updated in over 30 years. It is very dated and worn. There were very few people in the hotel. Reminded me of “The Shining” movie. The rooms were not the cleanest and I did not have any cleaning service the 3 nights I was there. Run don’t walk from this property.
Stayed 3 nights in Oct 2024

8/10 Good

Kenneth

Stayed 2 nights in Oct 2024

4/10 Poor

ELIZABETH

Stayed 1 night in Oct 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was immaculate and well decorated. A great and comfortable stay.
Stayed 1 night in Oct 2024

6/10 Okay

Lu Ann

Disliked: Cleanliness, property conditions & facilities, room comfort
Out of date hotel
The hotel is very outdated and smell of mold in most parts of the hotel. The pillows not good and bathroom, you could hear every flush. Not the best value for a one night stay.
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part, my stay was good. My suite was large and good. The hotel is a little dated and dark in terms of ambient lighting. Dark rugs and curtains and low level lights. The room next to me on my second night must have been part of a wedding and came back around 11p and talked very loudly and laughed with a couple other people for about four hours. It was disruptive but I chose to deal with it and not call the front desk to complain.
Stayed 2 nights in Sep 2024

2/10 Terrible

Gerald, Muskegon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I used Expedia to book my room for 2 night. When I check into the hotel they need a card for incidentals for $25 per night. When i see my charge it was for $174. They receptionist told me it was the 3rd party apps fault but I showed her that i paid for 2 nights and that they told me the charge for for incidentals only. They never told me about the extra night I needed to pay for
Stayed 2 nights in Sep 2024

6/10 Okay

Amy Christine

Liked: Cleanliness
Outdated, no fridge in our room, and garbage can in room has trash left in it.
Stayed 1 night in Sep 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am sure this hotel was elegant in its day. And the room itself felt okay...perhaps a little worn...and a little too dark..with not many outlets for today's tech stuff. The air conditioning seemed difficult to manipulate. We were glad to have coffee available...would have been nice to just be able to have breakfast there..but not available. The staff were very kind, nice and helpful. It was very close to our wedding venue site so that was awesome.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff up front was very good. Maid sitting in our room on her phone was not ok. Noone gave us clean towels like I thought they would.
Stayed 3 nights in Sep 2024

4/10 Poor

Dave

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Most beautiful pool in the world birthday party for our 5 year old stayed a week every day is perfect here
Stayed 1 night in Aug 2024

8/10 Good

Cindy

Traveled with family
Liked: Staff & service, room comfort
Good stay and great location.
The service and food were excellent but the hotel was very dated & smelled of mildew. It was just purchased so hopefully the new owner will give it a refresh and update. The location and surrounding area are excellent. The hotel is large with a banquet area and game room which were nice to have.
Stayed 5 nights in Aug 2024

2/10 Terrible

Kelsey

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the grossest hotel I have ever stayed in. This place used to be the place when I was a kid, growing up in the area. But it looked like it hadn’t been updated since it was built. The lights were dim and some not working properly. The wallpaper was peeling off the walls and there was old food stuck on the walls. Very disappointing to see the place has gone down hill.
Stayed 1 night in Aug 2024

6/10 Okay

shannon

Liked: Staff & service
Disliked: Cleanliness
The door on side b does not lock which is concerning for a single traveler. There was mold in the bathroom and the tv would not shut off, so i needed to inplug it.
Stayed 1 night in Aug 2024

4/10 Poor

Rose

Liked: Amenities, property conditions & facilities
Sorry but the beds are not comfortable rooms need updated! Staff was WONDERFUL love EMILY
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Property is kind of dated but otherwise fine.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Linda

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Hotel was fine, but small incidents
There was nothing wrong with the hotel. I was not aware of the cleaning every third day policy even after checking in. The parking lot was not a good view.
Stayed 6 nights in Jul 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
Nice place
The hotel was probably high end years ago. It was reasonably priced, clean and as pictured. The water pressure is low but I enjoyed our stay. Overall I’d recommend. We stayed for one night while we saw a baseball game.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Pool was amazing, rest of hotel needs updating
Hotel has not been updated in a very long time, hallways and rooms are dark and outdated. Our two full beds were very small. Very minimal toiletries and linens provided. The pool was amazing though, one of the nicest and largest hotel pools and patios we’ve seen. Location is in a good area close to shops and restaurants.
Stayed 2 nights in Jul 2024