*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities are closed seasonally each year. They will be closed from September 15 to July 5:
- One of the swimming pools
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
- Indoor pool
Property Features
In addition to a seasonal outdoor pool and an indoor pool, Renaissance by Sulo provides a health club and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2422 square feet (225 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.
Renaissance by Sulo is a smoke-free property.
- Coffee/tea in common areas
- Number of indoor pools - 1
- Elevator
- Fitness facilities
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Internet access in public areas - high speed
- 24-hour front desk
- Conference space
- Business center
- Meeting rooms
- Year Built - 2005
- Free pool cabanas
- Free self parking
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Health club
- Smoke-free property
- Computer station
- Outdoor seasonal pool
- Conference space size (meters) - 225
- Luggage storage
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 2
- 24-hour business center
- Concierge services
- Conference space size (feet) - 2422
- Conference center
- Snack bar/deli
- Banquet hall
- Pool umbrellas
- Laundry facilities
- Airport transportation
- Total number of rooms - 120
- Television in common areas
- Accessible airport shuttle
- Number of floors - 7
- Number of buildings/towers - 1
- Wedding services
- Airport transportation (surcharge)
- Multilingual staff
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Free cribs/infant beds
Room Amenities
Renaissance by Sulo offers 120 air-conditioned accommodations with minibars and safes. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Aktau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
- Air conditioning
- Television
- Cable/satellite TV service
- Alarm clock
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Desk
- High-speed internet access
- Soundproofed rooms
- Free bottled water
- Shower/tub combination
- Satellite TV service
- Free WiFi
- Plasma TV
- TV size measurement: inch
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered locks/deadbolt
- Height-adjustable showerhead
- Grab bar - near toilet
- Grab bar - in bathtub
- Lever door handles
- Wardrobe or closet
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Silk - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Open-air Barbeque Terrace - This beachfront restaurant specializes in international cuisine and serves dinner and light fare. Happy hour is offered. Open select days.
Chai Lounge - This beach restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Silk - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
24-hour room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Handrails in stairways
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately KZT 7000 for adults and KZT 3500 for children
- Airport shuttle fee: KZT 10500 per vehicle (one-way, maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: KZT 7000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 6
Social distancing measures are in place
Contactless check-in is not available
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for KZT 7000.0 per day.
Pet Policy
- No pets or service animals allowed
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The seasonal pool will be open from June to September.
Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
Hotel Names
- Renaissance Aktau Hotel
- Renaissance Aktau
- Aktau Renaissance
- Aktau Hotel
- Renaissance Aktau Hotel
- Renaissance by Sulo Hotel
- Renaissance by Sulo Aktau
- Renaissance by Sulo Hotel Aktau
Hotel Reviews
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