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Akumal Bay Beach & Spa Resort

4.0 star property

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Photo gallery for Akumal Bay Beach & Spa Resort

Private beach, white sand, beach towels, scuba diving
3 bars/lounges, poolside bar, beach bar
Junior Suite Penthouse Premium Roof Top Terrace | 1 bedroom, free minibar, in-room safe, iron/ironing board
Junior Suite Penthouse Ocean Front Rooftop terrace | 1 bedroom, free minibar, in-room safe, iron/ironing board
4 outdoor pools, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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Km 104 Carr. Cancun-Chetumal, Akumal, QROO, 77760
  • Place, Akumal Beach
    ‪8 min walk‬
  • Place, Half Moon Bay
    ‪4 min drive‬
  • Place, Yal-ku Lagoon
    ‪5 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite Junior with Ocean View

1 bedroom, free minibar, in-room safe, iron/ironing board

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 3

View all photos for Double Suite Superior with Ocean View

1 bedroom, free minibar, in-room safe, iron/ironing board

Double Suite Superior with Ocean View

  • Ocean view
  • Sleeps 2

View all photos for Suite Junior with Ocean View

1 bedroom, free minibar, in-room safe, iron/ironing board

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 3

View all photos for Junior Suite Ocean Front

Junior Suite Ocean Front | 1 bedroom, free minibar, in-room safe, iron/ironing board

Junior Suite Ocean Front

9.0 out of 10
Wonderful
(139 reviews)
  • 495 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Garden Ocean Front

Junior Suite Garden Ocean Front | 1 bedroom, free minibar, in-room safe, iron/ironing board

Junior Suite Garden Ocean Front

9.0 out of 10
Wonderful
(43 reviews)
  • 592 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Penthouse Ocean Front Rooftop terrace

Junior Suite Penthouse Ocean Front Rooftop terrace | 1 bedroom, free minibar, in-room safe, iron/ironing board

Junior Suite Penthouse Ocean Front Rooftop terrace

8.4 out of 10
Very good
(56 reviews)
  • 850 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Premium Ocen Front

Junior Suite Premium Ocen Front | 1 bedroom, free minibar, in-room safe, iron/ironing board

Junior Suite Premium Ocen Front

  • 495 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Garden Premium Ocean Front

Junior Suite Garden Premium Ocean Front | 1 bedroom, free minibar, in-room safe, iron/ironing board

Junior Suite Garden Premium Ocean Front

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Penthouse Premium Roof Top Terrace

Junior Suite Penthouse Premium Roof Top Terrace | 1 bedroom, free minibar, in-room safe, iron/ironing board

Junior Suite Penthouse Premium Roof Top Terrace

  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Premium with Sea View

  • 495 sq ft
  • Sea view
  • Sleeps 3

Suite Premium with Sea View

  • 592 sq ft
  • Sea view
  • Sleeps 3

Suite Premium with Sea View

  • 850 sq ft
  • Sea view
  • Sleeps 2

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About this property

Akumal Bay Beach & Spa Resort

4-star Akumal property walkable to Akumal Beach
Catch some rays on Akumal Bay Beach & Spa Resort's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Akumal Bay Beach & Spa Resort offers 310 accommodations with outdoor private hot tubs and free minibar items. Rooms open to furnished balconies or patios. A pillow menu is available. 65-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and an outdoor tennis court are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, I'na Yana K'iin Wellness. Services include facials and body treatments.
Akumal Bay Beach & Spa Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. At Akumal Bay Beach & Spa Resort you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking is complimentary.

Akumal Bay Beach & Spa Resort has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Onsite venue - This restaurant specializes in Mexican cuisine and serves dinner only.
Onsite venue #2 - This restaurant specializes in French cuisine and serves dinner only.
Onsite venue #3 - This restaurant specializes in Asian cuisine.
Onsite venue #4 - This restaurant specializes in sushi and serves lunch only.
Rodizio Grill - This restaurant specializes in Brazilian cuisine and serves dinner only.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Land activities

Volleyball

Lessons/classes/games

Dancing

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Snorkeling

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach Wellness All Inclusive
Akumal Bay Beach Wellness
Beach Resort Akumal
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Akumal Bay Wellness Inclusive
Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach & Wellness Resort - All Inclusive Akumal

Akumal Bay Beach & Spa Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1004 reviews
Rating 8 - Good. 210 out of 1004 reviews
Rating 6 - Okay. 92 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids love Karla in the Kid's Club. I love how friendly everyone is and the renovated room we got in building 3. The sargassum is a problem right now, and there are some renovations causing some noise at the main pool. Also, the gym is currently closed for renovations as well, but the hotel still has the best snorkeling right off the beach that I've seen.
Stayed 6 nights in Aug 2025

6/10 Okay

Catherine

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Resort was very average. I chose it because the rating was 9 and it was pitched as a 4-star resort. Not sure how it got either. It's a 3-star at best. I will say it has 2 things going for it: every room has an ocean view; and the staff is generally very nice (albeit incompetent). Buildings 3 & 4, rooms are updated, but still not luxury. Very minimal in terms of amenities. (We used the provided bath salts the first night in the hot tub and they were not restocked by housekeeping, like body wash, lotion and shampoo. No one knew how to get that restocked.) Other building's room are smelly (damp moldy smell) and run-down. The main pool's water has a strange order and is not clean. Food was consistently bad. Very basic for the price paid – cheap and repetitive. Same thing every day on buffet. I typically eat vegan but here that was impossible. I had planned to eat vegetarian, but even that was challenging. Others on the trip had meat, but said it was poor quality, tough. One exception was the pumpkin enchiladas at Alux - those were fantastic. The drinks were the cheapest possible brand. And still diluted. We were told there was branded alcohol like Baileys, Grey Goose, etc. – I even double-checked this before booking -- but nope. In general, when you ask for something, you get passed off to someone else that just runs you in circles. Very frustrating. We asked for a candle once, they said they didn't have one...but every table in restaurants had them. Would not go back.
Stayed 4 nights in Aug 2025

6/10 Okay

Jose, Houston

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Food terrible
Stayed 4 nights in Jun 2025

10/10 Excellent

TERESA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like having an ocean view, being to have a private beach and walkable to town. The only negative is a staff whose name is Amparo was very rude and ignored us. She even looked at us and started talking to another staff person. She wouldn't take our order in the snack bar and if she did, she never gave it to us. I had to ask another staff for our order, and he got it, and it was cold. I'm sure I wasn't the only one who got the cold shoulder from her. The fact is we didn't even do anything to her for her to treat us that way. Please let management know about tis staff.
Stayed 8 nights in Jul 2025

8/10 Good

Vivek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Great beach. Good drinks. Food was nice in the buffet but not the easiest for vegetarians. Only 1 vegetarian dish at each a la carte restaurant and no willingness from the hotel to be flexible. But the buffet had good options most of the time (though not always sign posted)
Stayed 7 nights in Jul 2025

6/10 Okay

HOA NGUYEN--PREFERRED, Fort Worth

Traveled with group
Liked: Cleanliness, staff & service
Too quiet
Stayed 4 nights in Jul 2025

10/10 Excellent

Igor

Stayed 7 nights in Jul 2025

8/10 Good

Eduardo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es chiquito y acogedor, había poca gente y eso mejora las cosas, la comida es regular a buena y el alcohol es regular a malo, para los niños la alberca está bien pero no hay ninguna resbaladilla ni nada, el kids club no fuimos, dicen que estaba bien, la playa tenía mucho sargaso y aún que lo limpian diario pues sigue siendo un problema mayor
Stayed 4 nights in Jul 2025

10/10 Excellent

Katerina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Everyone was very attentive and helpful. Definitely would return!
Stayed 13 nights in Jul 2025

8/10 Good

Marisa

Stayed 5 nights in Jul 2025

10/10 Excellent

Rebecca

Stayed 5 nights in Jul 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Yulia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is okay. The beach unfortunately wasn’t so good for kids. Lots of seaweed prevented us from swimming. The place doesn’t have a lot of activities.
Stayed 4 nights in Jul 2025

6/10 Okay

Ana Karen Gomez

Traveled with partner
Liked: Staff & service, amenities
Food was not good
Stayed 5 nights in Jul 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Emilie Day

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love ABR! Our family has been visiting this resort for the past 15 years, and it continues to be a special place for us. Each year, we notice thoughtful updates and improvements, all while maintaining the natural beauty of the grounds, which blend seamlessly with the surroundings. Everything is always impeccably clean, and the staff is consistently kind, polite, and attentive. We especially enjoy the 8 AM yoga sessions, daily beach volleyball, and the wide variety of delicious food and drinks. While the evening entertainment could use some improvement—most nights the bands don't quite energize the crowd—there’s always a great atmosphere in the main palapa after dinner. Sundays are a highlight, with a fantastic Salsa/Cumbia band that gets everyone on the dance floor! During our recent stay, the sargassum issue affected the beaches, which was unfortunate but beyond anyone’s control. Akumal Bay is typically home to some of the most stunning beaches and snorkeling we’ve ever experienced. Overall, we love this resort for its welcoming, international vibe and outstanding customer service. We look forward to returning again!
Stayed 8 nights in Jun 2025

6/10 Okay

derrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Relaxing Retreat with Incredible Service — Watch out for the Seaweed We recently stayed at Akumal Wellness Resort in Akumal, Mexico, and overall had a wonderful and restorative experience. From the moment we arrived, the staff made us feel truly welcome — warm, attentive, and genuinely kind. The people here are what make this place so special. One of the highlights of our trip was the spa — the services were absolutely amazing. Every treatment we experienced was expertly done, leaving us relaxed and refreshed. It’s a must-do if you're staying at the resort. The food and drinks were another highlight. Every meal was delicious, and the drinks were always on point — fresh, flavorful, and plentiful. Whether poolside or at dinner, the culinary offerings exceeded our expectations. The only downside of our trip was the sargassum (seaweed) on the beach. Unfortunately, it was heavy during our visit, which made the beach largely unusable. While this is a natural and seasonal issue that many Caribbean destinations face, it was disappointing not to be able to fully enjoy the otherwise beautiful beachfront. That said, the resort made up for it in many other ways. If you're looking for a relaxing escape with great people, fantastic food, and top-tier wellness services, Akumal Wellness Resort is worth considering. Just be sure to check the seaweed conditions if the beach is a key part of your vacation plans. Would have been 5 stars if not for the seaweed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nina Legendre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, updated rooms, easy beach access and a variety of dining options.
View from my room
Stayed 3 nights in Jun 2025

6/10 Okay

Julie

Traveled with partner
Liked: Cleanliness, staff & service
Do not purchase extra time for massages , they will charge you and not give you the time and refuse to give your money back. Also was given the “honeymooners package” and only received part of it. The food was not good, there were maybe 3 good dishes between all 4 restaurants and don’t waste your time on the buffet. The place is quiet which we enjoyed, but their snorkeling only includes a mask not a snorkel so they will charge you for the snorkel as well. They make up their own currency exchange there that is different from anywhere else in akumal so you will pay out the butt for anything at the resort. the staff was overall very good and attentive. Honestly the only great this was the room, which didn’t have hot water for 2 days, and the staff and waiters. Stay at the resort next door as it’s nicer and seems to have happier guests.
Stayed 5 nights in Jun 2025

6/10 Okay

Shanda

Traveled with partner
Liked: Cleanliness, staff & service
Property was very nice. However inconvenienced by no hot water first day we arrived and no AC on last night at this location.
Stayed 4 nights in Jun 2025

10/10 Excellent

JUAN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was great: room, pools, beach, restaurant, food, live music, drinks, but special the workers, not only they work hard, but specially how nice they are, how hard they do to be sure that be are happy. My special thanks to Manuel Novelo, he treated us like VIP guest, you are the best. Thank you guys, you are amazing
Stayed 4 nights in Jun 2025

10/10 Excellent

Dexter

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place. Love the people and nightly entertainment.
Stayed 9 nights in May 2025

10/10 Excellent

Kelly McCrickard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was beyond expectations! The snorkeling was the best I have found off the beach at a resort. Plenty of beach chairs and towels Buffet, snack bar and sushi bar were very good. The Mexican restaurant was by far the best of all others. Rooms were clean and comfortable!
Stayed 6 nights in Jun 2025

10/10 Excellent

Luis

Stayed 4 nights in Jun 2025

10/10 Excellent

Tammi J

Stayed 7 nights in Jun 2025