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Akumal Bay Beach & Wellness Resort - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Akumal Bay Beach & Wellness Resort - All Inclusive

Private beach, beach towels, scuba diving, snorkeling
Private beach, beach towels, scuba diving, snorkeling
Junior Suite Penthouse Ocean Front Rooftop terrace | Free minibar, in-room safe, desk, iron/ironing board
4 outdoor pools, pool umbrellas, sun loungers
Snack bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • On private beach
  • Spa
  • Restaurant
  • Hot Tub
  • Pool
  • All inclusive

Explore the area

Map
Km 104 Carr. Cancun-Chetumal, Akumal, QROO, 77760
  • Akumal Beach
    9 min walk
  • Hekab Be Biblioteca
    16 min walk
  • Akumal Ecological Center
    19 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    271 min drive

Room options

View all photos for Junior Suite Penthouse Ocean Front Rooftop terrace

Junior Suite Penthouse Ocean Front Rooftop terrace | Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Penthouse Ocean Front Rooftop terrace

  • 850 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden Ocean Front

Junior Suite Garden Ocean Front | Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Garden Ocean Front

  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean Front

Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Ocean Front

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Junior With Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Full Bed(s) and 1 King Bed(s)

View all photos for Double Suite Superior With Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Double Suite Superior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior With Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Full Bed(s)

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About this property

Akumal Bay Beach & Wellness Resort - All Inclusive

4-star Akumal property walkable to Akumal Beach
Catch some rays on Akumal Bay Beach & Wellness Resort - All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Akumal Bay Beach & Wellness Resort - All Inclusive offers 310 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. A pillow menu is available. Plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and an outdoor tennis court are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, I'na Yana K'iin Wellness. Services include facials and body treatments.
Akumal Bay Beach & Wellness Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. At Akumal Bay Beach & Wellness Resort - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking is complimentary.

Akumal Bay Beach & Wellness Resort - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Onsite venue - This restaurant specializes in Mexican cuisine and serves dinner only.
Onsite venue #2 - This restaurant specializes in French cuisine and serves dinner only.
Onsite venue #3 - This restaurant specializes in Asian cuisine.
Onsite venue #4 - This restaurant specializes in sushi and serves lunch only.
Rodizio Grill - This restaurant specializes in Brazilian cuisine and serves dinner only.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Land activities

Volleyball

Lessons/classes/games

Dancing

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Snorkeling
  • Spa tub

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach Wellness All Inclusive
Akumal Bay Beach Wellness
Beach Resort Akumal
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Akumal Bay Wellness Inclusive
Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach & Wellness Resort - All Inclusive Akumal

Akumal Bay Beach & Wellness Resort - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1002 reviews" "
Rating 8 - Good. 219 out of 1002 reviews" "
Rating 6 - Okay. 81 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stanimira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2024

10/10 Excellent

julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful experience. I want to, especially think the staff for exceptional service ! Ivana was amazing from the start! Eric assisted us to the room and was very welcoming. All the out door waitresses and service was exceptional one especially think Maria serving drinks in the hut while gazing at the beach and listening to music. The bar tenders and service in the hut was excellent from iced coffee to delicious margaritas. Definitely visit the Mexican restaurant next to the buffet. The out door greeter and the waiter Concepción was wonderful as well as the rest of the staff. In the buffet the omelette bar was our favorite besides the delicious desserts, The waiter they call Tio is always helpful and smiling. Delicious food , drinks, and wonderful service. The ocean was beautiful and easy to swim in. I would say visiting in July is better weather than August but also more crowded. Overall excellent experience. We felt safe, welcomed, and had a fantastic time.
Stayed 4 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay for my wife and 5 year old. To the other resort we have done this was much preferred. A quieter feel then some of the busy resorts, AMAZING spot right on the beach front ejrh amazing snorkeling, saw 4 turtles and several Ray's. Food at the resort ranged from Good at the buffet (breakfast was just okay, lunch & dinner better), but the resteraunts were exoentiomal. No issues to get in, no app so you turn up. We always got a table for 3, at busy times and joined another family we had to wait 10 minutes. Everyone seems to have a smile on their face, and with a smaller resort it was nice to meet new people buy the main pool or kids club. We never trier the yoga classes but we did want to. Volleyball and stand up paddle board through the day. Rooms were good, not as modern as other resort but still very good. Easy to get a drink at the number of bars (a high number for a smaller resort) happily made a double with good. Internacional spirits. I think we decided we would actively seek out this resort again if the price was right. The highlights of a smaller resort, with amazing beach (minimal. Minimal see weed) and snorkeling, free flowing drinks, happy staff, ecpectional resteraunts.. All made for an amazing stay
Stayed 5 nights in Aug 2024

8/10 Good

Lee, Sugarland

Liked: Cleanliness, staff & service, property conditions & facilities
none
Stayed 3 nights in Aug 2024

6/10 Okay

Isabel

Liked: Staff & service, amenities, property conditions & facilities
Beautiful setting and lovely property but make sure you ask for a room in the new part of the building. I was given a rooftop suite in the old building and it smelt terribly of sewage. Then I had to go and ask for a change which was really inconvenient as I'd arrived at 3.00 a.m. my time so was jet lagged. Water sometimes took a long time to be delivered to the room. Electricity is sometimes erratic so lifts were not always available so if you have mobility issues, ask for ground floor accommodation. Staff friendly and well-trained. Overall enjoyed my stay and wonderful to be directly on the beach.
Stayed 6 nights in May 2024

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

John Daniel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean, nice property, good snorkeling right off beach. Food only okay, service lacking all around.
Stayed 6 nights in Jul 2024

6/10 Okay

Jemima

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel ❤️beautiful beach and amazing staff
Stayed 7 nights in Jul 2024

10/10 Excellent

DANIEL, Tacoma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most friendly staff I have ever encountered… ever. The food in the Buffet was always good and the restaurants was very very good.
Stayed 11 nights in Jul 2024

10/10 Excellent

Brandi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family thoroughly enjoyed our time at this resort. It was easy to walk straight to the beach. The dining choices always provided excellent service and food. My children enjoyed trying new foods!
Stayed 5 nights in Jul 2024

8/10 Good

Mark Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Jerome

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, always attentive to your needs
Stayed 7 nights in Jul 2024

10/10 Excellent

John Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been coming here for years. The property has fared well, considering its overall age. They are remodeling, which is great to see. The staff is just awesome here. They go out of their way to take care of you. The rooms are comfy, with great AC. WIFI is good. TV is a bit limited, but we brought our own and we only watch at night anyway. Beach was beautiful. We will be back.
Stayed 7 nights in Jul 2024

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being right by the sea was beautiful!
Stayed 10 nights in Jun 2024

10/10 Excellent

Joselyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and so hospitable. The restaurants were also very delicious.
Stayed 6 nights in Jul 2024

10/10 Excellent

Toddedra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was good
Stayed 3 nights in Jul 2024

6/10 Okay

Jehad

Liked: Cleanliness
Stayed 7 nights in Jun 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Akumal Wellness Resort was ideal for us! We went with our family and we loved the amenities and layout of the facility, Our rooms were very nice. They offered great dining options and the food was excellent. The night time entertainment was different each evening. The beach and pools were kept very clean. The staff were very friendly and respondent to our needs. I definitely would recommend this resort to families.
Stayed 5 nights in Jun 2024

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from staying 5 nights at this resort and had a wonderful time! It's just the right size to feel big enough but not so big you have to walk for miles to get to another part of the resort. We stayed in building three and the rooms were very nice with beautiful ocean views. The beds are comfortable and towels and minibar were replaced daily. We chose not to have the sheets changed every day but you can if you wish. We did some excellent snorkeling off the beach in front of the main pool area and ate at all of the restaurants. My 20-year-old kids each had their favorite. I'm a vegetarian and prefer to eat gluten free and there were plenty of options in the buffet and one or two choices in the restaurants. They would bring GF bread when asked and filled every request with a smile. The staff overall was really warm, friendly and helpful which went a long way toward making us feel comfortable. I highly recommend the turtle talk with Alejandro! He's so passionate about turtles it's a joy to see and gave us all a new respect for the turtles in the area. We never had a problem finding a place to sit on the beach but the beds around the main pool were full most of the time. Even with one day of rain, we had a fantastic time and want to specifically thank Alejandro, Pablo, Oliver and all the men and women who waited on us while we were there. We would definitely return.
Stayed 5 nights in Jun 2024

6/10 Okay

Renee

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Pro: super nice beach for swimming in the ocean; pleasant and helpful staff. Con: Our first room was old, rundown and the "oceanfront" view was hidden behind a tree. After the first night, we asked for a new room and they happily obliged. Don't stay in bldg. 1 - it's run down. Our TV didn't work, the toilet was behind a small glass door (no privacy), and paint was falling off the walls. They moved us to a remodeled room in bldg. 3. SO MUCH BETTER. Their drinks are watered down and they use very cheap liquor. I was not impressed by the food in the main dining hall. It was hit or miss. The restaurants were hard to get into and only two were good. The maid let us completely run out of toilet paper, so we had to call for more. I was disappointed that we didn't have an abundance of authentic Mexican food. We got some off campus, and it was the best meal we had the whole trip. I would recommend this facility due to location, the beach, and the lovely staff. Food and drink were very disappointing. They say no tips are required, but this is not true. Even the staff will guide you on how and when to tip.
Stayed 7 nights in Jun 2024

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verry nice hotel with friendly staff, rooms are clean and renovated. Staff is very helpful and do their best to make your stay great. Food was good.
Stayed 7 nights in Jun 2024

10/10 Excellent

Vanja

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! A lot of recurring guests. From check in to check out everything was perfect. Staff is friendly and hard working. Resort has beautiful views. Every room has a view of the ocean. Lots of greenery and wildlife. Food is great and buffet has many options. A la carte restaurants are amazing and don’t need reservation. The resort is peaceful and smaller than others so you don’t have to walk far. Snorkelling is amazing and lots of fish to see including turtles. Can’t recommend this resort enough! Already planning our third visit.
Stayed 7 nights in Jun 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024