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Akumal Bay Beach & Wellness Resort - All Inclusive

4.0 star property

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Photo gallery for Akumal Bay Beach & Wellness Resort - All Inclusive

Private beach, white sand, beach towels, scuba diving
Private beach, white sand, beach towels, scuba diving
4 outdoor pools, pool umbrellas, sun loungers
Body treatments, facials
Junior Suite Garden Premium Ocean Front | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach

Explore the area

Map
Km 104 Carr. Cancun-Chetumal, Akumal, QROO, 77760
  • Akumal Beach
    ‪9 min walk‬
  • Yal-ku Lagoon
    ‪7 min drive‬
  • Half Moon Bay
    ‪8 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪271 min drive‬

Room options

View all photos for Junior Suite Garden Premium Ocean Front

Junior Suite Garden Premium Ocean Front | Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Garden Premium Ocean Front

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Premium Ocen Front

Junior Suite Premium Ocen Front | Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Premium Ocen Front

  • Sea view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Penthouse Premium Roof Top Terrace

Junior Suite Penthouse Premium Roof Top Terrace | Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Penthouse Premium Roof Top Terrace

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Penthouse Ocean Front Rooftop terrace

Junior Suite Penthouse Ocean Front Rooftop terrace | Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Penthouse Ocean Front Rooftop terrace

  • Ocean view
  • 850 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden Ocean Front

Junior Suite Garden Ocean Front | Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Garden Ocean Front

  • Ocean view
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean Front

Junior Suite Ocean Front | Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Ocean Front

  • Ocean view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Junior With Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds and 1 King Bed

View all photos for Double Suite Superior With Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Double Suite Superior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Junior With Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Suite Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Premium With Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite Premium With Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Akumal Bay Beach & Wellness Resort - All Inclusive

4-star Akumal property walkable to Akumal Beach
Catch some rays on Akumal Bay Beach & Wellness Resort - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Akumal Bay Beach & Wellness Resort - All Inclusive offers 310 accommodations with outdoor private hot tubs and free minibar items. Rooms open to furnished balconies or patios. A pillow menu is available. 65-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and an outdoor tennis court are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, I'na Yana K'iin Wellness. Services include facials and body treatments.
Akumal Bay Beach & Wellness Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. At Akumal Bay Beach & Wellness Resort - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking is complimentary.

Akumal Bay Beach & Wellness Resort - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Onsite venue - This restaurant specializes in Mexican cuisine and serves dinner only.
Onsite venue #2 - This restaurant specializes in French cuisine and serves dinner only.
Onsite venue #3 - This restaurant specializes in Asian cuisine.
Onsite venue #4 - This restaurant specializes in sushi and serves lunch only.
Rodizio Grill - This restaurant specializes in Brazilian cuisine and serves dinner only.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Land activities

Volleyball

Lessons/classes/games

Dancing

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Snorkeling

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Property is also known as

Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach Wellness All Inclusive
Akumal Bay Beach Wellness
Beach Resort Akumal
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Akumal Bay Wellness Inclusive
Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach & Wellness Resort - All Inclusive Akumal

Akumal Bay Beach & Wellness Resort - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1003 reviews
Rating 8 - Good. 220 out of 1003 reviews
Rating 6 - Okay. 86 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer Kay, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations! Great staff, great layout of resort, beautiful beach. Enjoyed the restaurants on resort, great nightly entertainment with live music each night. Only thing that could be improved would be better access to lounge chairs, too many people hording chairs at 6am, then leaving them empty all day. Overall, one of the best trips ever, looking forward to returning!
Stayed 7 nights in Jan 2025

10/10 Excellent

Lara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No people walking through the property or along the resort beach. Super nice staff
Stayed 7 nights in Jan 2025

6/10 Okay

Luis

Liked: Cleanliness, amenities
The hotel is very clean and the ambiance is amazing. The majorly of the staff had the best attitude and treated us amazingly. I would say just the sushi guy had an attitude most of the time, there’s was a guy with an eagle around the pool who also had an attitude and the maintenance guy who gave us BS about why the t. V. In our room couldn’t get fix. We were there for 9 days and the t.v. never worked. I know we are on an amazing place we don’t need a t.v. But we had some cold days or whenever we just wanted to rest in our room. That’s our main complain.
Stayed 8 nights in Jan 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing week at Akumal bay, nothing to do except nothing all day!
Stayed 7 nights in Jan 2025

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jan 2025

10/10 Excellent

Kirsten Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

karissa

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful
Stayed 7 nights in Jan 2025

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I really enjoyed this property! We have been to Akumal many times but decided that we wanted to stay somewhere that had food and drinks included! We loved the location being walking distance into town, the food options were great and we never needed a reservation! The employees were definitely amazing! I cannot say enough about the customer service! They wanted to make sure that everyone was enjoying themselves regardless of just trying to relax or taking part in the activities. Our goal this vacation was to really just relax, and that’s what we were able to do! The beach is beautiful which is where we sat most of the time. They have smaller quieter pools to go to along with walk up bars to grab a cocktail from. We chose the Penthouse suite so that we could be even more secluded on the rooftop and enjoy the views and the jacuzzi. We had the best time! Especially if you’re looking for a more low resort to stay at, this is the place to go. We will definitely be going back!!
Stayed 5 nights in Jan 2025

10/10 Excellent

Kari Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, low key resort. If you are looking for party central, this isn’t the spot. If you are looking for a relaxing spot where the employees really seem to care about creating a great guest experience, lots of free activities and a fantastic location, this is it. If looking for outside excursions, they also do a good job. Juan helped us with paid tours and great recommendations of how to easily get around the area from Tulum to Playa Del Carmen safely and cheaply.
Stayed 7 nights in Jan 2025

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RECEPTION WAS EXCELLENT! CHECKED IN EARLY IN BLDG I REQUESTED. FRIENDLY AND COURTEOUS AND EFFICIENT.
Stayed 7 nights in Jan 2025

4/10 Poor

RONALD

Stayed 5 nights in Jan 2025

10/10 Excellent

Geoffrey Brian Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jan 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good: Loved the proximity to beach, all rooms are ocean view. The staff are lovely. Nice decor and vibe. Clean, well appointed room. The food is hit or miss as far as their fine dining options. The bad: Elevator was broken half the time and building 4 stank of sewerage in hallway. Getting a good chair on the beach or by the pools is cutthroat. Get your towel on a chair by 615 am.
Stayed 7 nights in Jan 2025

10/10 Excellent

Justin Alfred

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are amazing!
Stayed 5 nights in Jan 2025

10/10 Excellent

Cathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second trip to this resort because we loved it so much the first time! You couldn’t ask for better staff and amenities. It’s super low key, which my husband and I appreciated. A perfect place for respite and relaxation.
Stayed 10 nights in Jan 2025

10/10 Excellent

Calista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is wonderful! Remember to stamp your feet when you first walk in the Sea to let the baby rays who hang there know you are coming so they will vamoose! Bring our own snorkel gear, we got travel snorkel sets from Amazon for only $30 that were perfect. The Yoga and evening Meditations and Sound Healings were amazing. It is a superlative Yoga Space. It has everything a yogi or yogini needs! The music after dinner in the beautiful opne air lobby was fun if you felt like staying up after dinner, there is room for dancing. The staff are fabulous!
Stayed 7 nights in Jan 2025

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Margaret

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You never know what you'll get when you book a vacation online. I'd booked a family vacation with my adult kids and their partners and it was very important that everything was perfect! Akumal Bay was a dream come true. From the moment we walked into the resort we were all amazed. The reception was so welcoming and the hotel was breath-taking. Our rooms all had a view of the ocean and they were beautiful. We tried all the restaurants and loved all of them. Swimming and snorkeling on the beach was amazing and we all saw turtles, stingray and many large schools of beautiful fish. I'd go back in a heartbeat.
Stayed 8 nights in Dec 2024

6/10 Okay

Sandra

Stayed 7 nights in Dec 2024

10/10 Excellent

Brian, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family stayed at Akumal for New Years and had a blast. The property is beautiful and the staff are very friendly. The beach was perfect with only minor waves and little or no seaweed. My 10 year old daughter loved snorkeling and we saw many sea turtles, rays, and beautiful fish. The beach is very long and great for long walks. The food in the four restaurants was top notch and the pool area was very nice.
Stayed 7 nights in Dec 2024

10/10 Excellent

Judith L.

Liked: Property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our junior sweet in building 4 was spacious, modern, and comfortable. All balconies have impressive ocean views and jacuzzi tubs. The entire property is very scenic and well-maintained. There are plentiful drinking/dining options and the food and drinks rarely disappointed. We went for the holidays and the Christmas dinner was a true feast. Lots of activities are available at the resort and the surrounding area. The beach has tons of space, although beach chairs could be tricky to find if you get there after 10AM. The staff and service were the defining highlight for us. Everyone was incredibly attentive and friendly. We really appreciated the relative quiet and serenity of Akumal in comparison to Cancun and even Tulum. We would strongly recommend Akumal Bay to anyone looking for an amazing vacation.
Stayed 6 nights in Dec 2024

10/10 Excellent

Valeria

Stayed 6 nights in Dec 2024

10/10 Excellent

Rose Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024