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Bahia Principe Grand Tulum - All Inclusive

4.0 star property

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Photo gallery for Bahia Principe Grand Tulum - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Children's area
View from room
Aerial view
7 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • All inclusive
  • Bar

Explore the area

Map
Crta Chetumal - Cancun Km 250, Akumal, QROO, 77760
  • Riviera Maya Golf Club
    ‪8 min walk‬
  • Akumal Beach
    ‪4 min drive‬
  • Half Moon Bay
    ‪8 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪71 min drive‬

Room options

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

Combined shower/tub, jetted tub, rainfall showerhead, free toiletries

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 377 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

LCD TV

Junior Suite

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 334 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 334 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 334 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 334 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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4.2 out of 5, Very Good, (1814)
$352 nightly
The price is $352 total
includes taxes & fees
Hilton Tulum Riviera Maya All-Inclusive Resort

About this property

Bahia Principe Grand Tulum - All Inclusive

4-star Akumal property with private balconies
Spend the day relaxing at Bahia Principe Grand Tulum - All Inclusive's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Bahia Principe Grand Tulum - All Inclusive offers 978 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, 5 outdoor tennis courts, and a marina. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA Bahia Principe has 4 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Bahia Principe Grand Tulum - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Summer fun is a breeze at Bahia Principe Grand Tulum - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 7 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary uncovered self parking is available on site, along with a car charging station.

Bahia Principe Grand Tulum - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Gran Tortuga - This fine-dining restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Tequila - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Don Pablo - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
Thali - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.
Room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)
Limited gourmet or à la carte dining

Water activities

Kayaking
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Access to offsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Don Pablo
  • La Gran Tortuga
  • Tequila
  • Thali
  • Yucatan

Things to do

  • 27-hole golf course
  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Mini golf
  • Nightclub
  • Parasailing
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • Marina
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 1.8 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Bahia
All Inclusive Tulum
Bahia All Inclusive
Grand Bahia Principe Tulum All Inclusive All-inclusive property
Grand Bahia Principe Tulum All Inclusive Akumal
Principe Bahia
Principe Tulum
Tulum Bahia
Tulum Principe
Tulum Principe Bahia
Grand Bahia Principe Tulum Akumal
Bahia Principe Tulum Inclusiv
Grand Bahia Principe All Inclusive
Grand Bahia Principe

Bahia Principe Grand Tulum - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 754 out of 1407 reviews
Rating 8 - Good. 341 out of 1407 reviews
Rating 6 - Okay. 159 out of 1407 reviews
Rating 4 - Poor. 77 out of 1407 reviews
Rating 2 - Terrible. 76 out of 1407 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Very much enjoyed the resort. The only thing I would change is deterring the birds and raccoons from being above me while I’m eating.
Stayed 7 nights in Feb 2025

8/10 Good

Robert George

Liked: Cleanliness, staff & service, property conditions & facilities
Generally everything was great. The only issues we had was booking at the A la carte Restaurants, the app worked well but availability wasn't good for the popular restaurants. There was multiple Japanese restaurants, there could have been a more detailed description of each restaurant. Food at the main buffet restaurant was a 4 out of 5.
Stayed 10 nights in Jan 2025

10/10 Excellent

Roman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 6 nights in Feb 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent all inclusive

Very impressed by this all inclusive. The service was fantastic, many thoughtful details throughout, food was great and great variety, very comfortable accommodations, great pools and the beach was very pretty, albeit a bit rocky. We would definitely come back!
Stayed 5 nights in Feb 2025

8/10 Good

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Check in was easy, the property was well maintained. Many food options, I liked the Yucatan buffet. The staff were very friendly. Property was very close to the beach. I enjoyed going snorkeling and swimming at the beach. Also enjoyed the entertainment, specially the back to the 80’s and all the latin music. I also enjoyed the spa service. The lady did a great job. Cons: - At check in, I was supposed to get a room upgrade, but they said they didn’t have any rooms available as it was full. - The day we had to check out, we asked for luggage pickup service. We had to be at the lobby for the transfer to the airport. I had scheduled everything in advance. Nobody came to pick up our luggage, and the transfer person was waiting for us. Luckily I walked to the lobby to check out, so I finally had to yell at them to get someone to pickup our luggage. At this time, the transfer guy said we were late, so he was refusing to take us even though the vehicle was still there. I then had to go to the Coming 2 counter and tell them. The lady there was really nice, and she came out and spoke to the driver and told him to take us. Luckily at that time, my husband and our luggage made it to the lobby. That was the only incident we had during our stay. Other than that everything was really good.
Stayed 6 nights in Feb 2025

10/10 Excellent

Tatyana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here and it did not disappoint. This place is not only beautiful, but full of life. The beach is gorgeous, and the resort has so much entertainment. Many restaurants with full access and service is very friendly. Would definitely recommend to anyone who is thinking about this place, and would so go back again.
Stayed 7 nights in Feb 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Feb 2025

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely amazing. The food was excellent. Staff super polite and helpful. I love the fact that there are different sections of the resort that you can access to change things up. My only complaint about the resort services would be the drinks can be very inconsistent from bar to bar The only thing that we really weren't happy about is that they allow a time share company to set up in the main lobby and operate under the guise that they are part of the resort. They trick you into going to a horrible high pressure sales session. I had to finally get pretty rude before they would let us out. Wasted a morning.
Stayed 7 nights in Feb 2025

6/10 Okay

Christine

The weather was great and the staff was friendly. I didn’t think it was good value and lots of deceptive advertising
Stayed 5 nights in Feb 2025

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

2/10 Terrible

Shahinaz

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude, very understaffed and very bitter and clearly wanted to let all patrons know. Attitude from as soon as I walked in.
Stayed 4 nights in Feb 2025

4/10 Poor

Rachel

Traveled with group
Disliked: Cleanliness, staff & service, amenities
My friends and I booked 2 rooms for this all-inclusive resort and were told we could book 2 "a la carte" restaurants but to sit together, we would need to email the property. I emailed the property for weeks beforehand, as did my friends to ensure we would be able to get a meal and sit together, and the property never answered. When we got there, the staff was very dismissive and said there was nothing they could do. We also were supposed to have a bottle waiting in our room upon arrival and we did not get it until the second to last day upon complaining numerous times. Additionally, our hotel room had a terrible ant infestation and we had to call them every night to help us exterminate the problem, but it never went away. The ants were all over all of our stuff. The phone in the room did not always work and so we had to walk to the front desk which was very far from our room to alert them of this issue. The staff at the front desk also did not speak amazing english and there was tons of miscommunication. The wifi/television also kept disconnecting for days at a time. The food in the buffet was completely unorganized. I am a vegetarian and the food was not labeled properly at all which made it hard to know what was safe to eat. Additionally, there was 1 pair of tongs for every 4 dishes so the same pair of tongs was being used for meat as the vegetarian dishes.
Stayed 5 nights in Feb 2025

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay, great staff
Stayed 6 nights in Feb 2025

8/10 Good

Mehdi, Ville-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of food and options were not always available. The restaurant were restrained ( I had just 2 restaurants booking for 5 nights and 6 days stay) not enough seat and bench chairs around the pool
Stayed 5 nights in Feb 2025

6/10 Okay

Pyoter

Stayed 9 nights in Feb 2025

10/10 Excellent

Anastasios

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Wonderful service and food. Spacious rooms.
Stayed 6 nights in Feb 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here and would recommend. The staff were always pleasant. Acknowledged us even if we were just walking by. The property is on the beach which was what I wanted for my birthday. Was great watching the sunrise. The gym! Apparently the equipments are new. Overall great experience. The food wasn’t great. We tried scheduling the airport transfer but that was difficult. Expedia sent an email after booking suggesting scheduling the transfer at least 5 days in advance. Sent several emails to the email provide only to receive an email 12:15am the morning of travel asking for the information. I’d already scheduled a car so I didn’t even both to stress about it.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rafael, Emeryville

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!
Stayed 7 nights in Dec 2024

10/10 Excellent

Brandon Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good food.
Stayed 7 nights in Feb 2025

10/10 Excellent

vanessa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back
Stayed 5 nights in Feb 2025

10/10 Excellent

DAVID IAN

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed here for 7 days with our 1 year old and 4 year old. We had an amazing time. Upon arrival we were upgraded to a family suite which was big, clean and beautiful. The air conditioning worked fine although we didnt spend much time inside. The fridge was stocked with fresh water/ drinks every morning and the room was cleaned daily. We were able to see the beach/ ocean from our room and were a quick walk to the food truck and kids play areas/ pools. I was very impressed with how family friendly the resort is. It has a small splash pad for toddlers, a bigger splash pad connected to a pool, a pool with water slides and another pool for swimming. They also have park equipment with sand and a zipline. My kids loved it! They have a kids club with amazing staff who put on activities throughout the day and shows at night. I was honestly very impressed by the quality of the shows - very well thought our, great lighting and effects and the best part - your children are the stars! My daughter was a ballerina in one show and Moana in another and loved it. The buffet has lots of options and kid friendly foods as well as the snack truck. There are self serve drink machines for water, pop, juice, beer. We went to the tequila restaurant which had great food and had live music that we really enjoyed. Our favourite part was all the wildlife. We saw many coati, birds, capybara, iguanas and racoons. The beach was beautiful. We were so happy with our stay and cant wait to re
Stayed 7 nights in Feb 2025

10/10 Excellent

Irem

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a family vacation for a week. 3 families, enjoyed the pools and beach. Even the hotel was full, it was not feel crowded. Spacious. Liked our stay. The only frustration was the check in process which was 60mins wait after a long trip with kids.
Stayed 6 nights in Feb 2025

8/10 Good

Crystall

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and beautiful! Staff were all great and we had an amazing time! Our only complaint was we paid for ocean view and it was more of a sliver of ocean peaking through the trees. There were definitely other rooms that would have had a much better view
Stayed 6 nights in Feb 2025

10/10 Excellent

Richard Marcel, CALGARY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with easy access to amenities, pools, and the ocean. A good mix of busy and quiet space. Very convenient to share properties between Tulum and Coba. I would definitely go back and would be willing to try another Bahia Principe option elsewhwere.
Stayed 7 nights in Jan 2025

4/10 Poor

Ange

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We brought our family of 10 for 9 nights. I pre paid transportation through their website. When we landed in cancun we walked around for almost 2 hours looking for our driver. We called the resort but received no help. We ended up paying another $400 us dollars to get a shuttle to the resort. When we got there they tried to call thier transportation department and kept losing the connection with them. They gave us an email to put in a request for a refund but we have still never heard back from them. The resort itself is beautiful and well kept. The staff was friendly. The beach has the most beautiful sand with lots of lounging chiars. Unfortunately the red flags were up everyday we were there so we never got to use the kayaks, snorkle, or paddleboards. Apparently the flags are up most of the time so dont go there if you are hoping to use those things. The Coba beach has breakers in the water so the swimming area is calm and amazing so many fish to see. The pools were nice. We have 2, 1 year olds and they loved the splash park. Unfortunately they contracted impetigo after 6 days of being there. So the last 4 days we were there our babies had fever and a horible rash. I asked the front desk for some baking soda or oat meal to wash the little ones with. They told us their kitchens didnt have that stuff and told us which store to go to but the store didnt have it either. We heard other parents talking about their little ones having fever and rash.