10/10 Excellent
Pedro, Valley Stream
Traveled with family
Jul 19, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an unforgettable summer vacation at Grand Sirenis Riviera Maya! From the moment we arrived, we were warmly welcomed by the lobby staff, setting the tone for an incredible stay. Special thanks to Erik Medina from Guest Services, who surprised us with pre-booked dinner reservations and gave us his contact info in case we needed anything—so thoughtful and helpful.
The resort is beautiful and full of great amenities. We spent a lot of time at the pool bar, enjoying everything from non-alcoholic drinks to top-shelf cocktails thanks to the awesome bartenders Amilcar and Andres, who truly made our experience special. We also loved the ice cream shop and freshly ground coffee parlor—perfect for afternoon treats and morning pick-me-ups.
Dining was a highlight—we enjoyed fantastic dinners at the Asian, Peruvian, and Mexican restaurants. Lunch at the beach bar featured a perfectly grilled ribeye steak and authentic Mexican cuisine. We also loved the burgers and hot dogs under the shaded pergola by the pool.
The Spa was a treat—our hydrotherapy and massages were incredibly relaxing. Huge thanks to our concierge Jonathan and his helpful female colleague, and special appreciation to the golf cart drivers, who always went above and beyond to make us feel welcome.
The entire staff made this a truly memorable vacation. We can’t wait to come back!

Pedro
Stayed 5 nights in Jul 2025