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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

5.0 star property

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Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

10 restaurants, breakfast, lunch, dinner served; Pan-Asian cuisine
Aerial view
Garden view
10 restaurants, breakfast, lunch, dinner served; Pan-Asian cuisine
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
Zona Costera K256, Akumal, QROO, 77710
  • Akumal Beach
    ‪4 min drive‬
  • Yal-ku Lagoon
    ‪7 min drive‬
  • Half Moon Bay
    ‪7 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Deluxe Junior Suite Ocean View Quadruple

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Ocean View Quadruple

  • Ocean view
  • 559 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Ocean View

  • Ocean view
  • 559 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Single

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Single

  • 559 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite

  • 559 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite

Free minibar, in-room safe, desk, blackout drapes

Mini Suite

  • 775 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Junior Suite Quadruple

View from room

Deluxe Junior Suite Quadruple

  • 559 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite Quadruple

Garden view

Mini Suite Quadruple

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite Deluxe With Garden View

Free minibar, in-room safe, desk, blackout drapes

Suite Deluxe With Garden View

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

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About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

5-star Akumal property close to Yal-ku Lagoon
Catch some rays on Grand Sirenis Riviera Maya Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 934 accommodations, which are accessible via exterior corridors and feature private hot tubs and free minibar items. Rooms open to balconies. Accommodations have separate sitting areas and are furnished with double sofa beds. 50-inch Smart televisions come with cable channels and Netflix.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a health club, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Sirenis Riviera Maya Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the property's 10 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, 3 poolside bars, and 10 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Complimentary self parking is available on site. A total renovation of this property was completed in December 2024.

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
The Park - Overlooking the ocean and garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Oishii - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Reservations are required. Open daily.
Butchers - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Carnal - This restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open daily.
Siam - This restaurant specializes in Thai cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 10 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • 3 poolside bars
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Butchers
  • Carnal
  • Oishii
  • Siam
  • The Park

Things to do

  • 2 outdoor pickleball courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Evening entertainment
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Lazy river
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 18 buildings
  • 3 floors
  • Built in 2006
  • Communal living room
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Renovated entire property - December 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.82 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 105 out of 182 reviews
Rating 8 - Good. 42 out of 182 reviews
Rating 6 - Okay. 21 out of 182 reviews
Rating 4 - Poor. 8 out of 182 reviews
Rating 2 - Terrible. 6 out of 182 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to many resorts and this was by far the most amazing property! The food and choices are great! There are so many trails, pools, and things to do. It is a very large and spread out property so if you’re looking for everything in a small area this isn’t the place for you. We loved that there was so many different areas. Only down fall is the beach. It’s a small sand beach surrounded by rocks. There was a lot of sea grass on the beach as well. BUT! It was still a nice beach with good snorkeling right off the beach! Highly recommend!
Stayed 5 nights in Feb 2025

10/10 Excellent

Janna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this resort 2 times and we have loved it both times!!
Stayed 7 nights in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our eighth time in the Mayan Riviera and we had a fantastic visit. The employees were very friendly and attentive. Everyone was always happy to help and made you feel valued. We enjoyed the a la carte dinners each night. The Tonino restaurant was our favourite. Our room was a junior deluxe room. We had booked an ocean view room here on Expedia but unfortunately when we got to the resort they had no record of it and none of our receipts or confirmations from Expedia indicated the ocean view choice. Thankfully, we didn’t pay an exorbitant amount for the ocean view option. The room itself had a couple of cracked tiles, but overall quite clean and quite spacious. Overall, we were quite happy and we would definitely consider staying here again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Charles

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful experience! My only regret is that I only booked it for 1 week, instead of 2 weeks!! The staff was amazing and very kind and accommodating.
Stayed 5 nights in Feb 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness
This is an older resort and many of the amenities are due for an update. The gym was terrible. The equipment was all rusted and broken. The sliding doors in the rooms were stuck, the drying lines on the balcony were all corroded. The food at the buffet was very mediocre and usually cold. On the whole, just okay.
Stayed 7 nights in Feb 2025

6/10 Okay

Ana

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
I had to call every day for my room to be cleaned, the bathroom roof was leaking and my hair machine broke and they didn’t even apologize
Stayed 7 nights in Feb 2025

10/10 Excellent

Larisa, Pacific Palisades

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently enjoyed our second stay at the Grand Sirenis Riviera Maya Resort & Spa, and once again, it was an unforgettable experience. Our family, including our grandkids, felt warmly welcomed and well cared for throughout our February 2025 visit. A special thanks to Marlene, Erik and Edgar from Guest Services, who went above and beyond their duties to ensure our stay was memorable. Ana Sofia, Diana, and Angie at the front desk provided exceptional service, making every interaction pleasant and efficient. The dining options were fantastic, with Aida's daily reviews of the food places guiding us to some amazing meals. Chef Arturo at the Casa Alma seafood restaurant wowed us with his five-star dishes, and Carlos's service was truly outstanding. We loved our previous visit, but our recent stay was even better. We can't wait to return to Grand Sirenis!
Stayed 10 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family wedding excellent location and ceremony Very accommodating to our large group Dinners and activities were top notch
Stayed 7 nights in Feb 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this resort and will be back! The staff are fantastic....always friendly and willing to help. The buffet each day was fantastic, soooooo many delicious options. Fornthe ala cart restaurants, we tried tje Japanese, the steak hoise and the peruvian. The peruvian was my absolute fav! Also, because we booked through Expedia we got a 3 pack of metal straws as a welcome gift, a free hydrotherapy session and a special dinner at Casa Loma, which was also delicious.
Stayed 7 nights in Feb 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and lots of stuff to do! Would stay again!
Stayed 4 nights in Feb 2025

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our stay here. As many years ago, the staff is very welcoming and responsive. Marlene and Karen made sure that our stay remain enjoyable from the first day we arrived until we left. I highly recommend this resort.
Stayed 6 nights in Feb 2025

10/10 Excellent

William Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were always warm,friendly and helpful. I particularly want to recognise Cecelia (Bike Tour). The tour would not have been as entertaining and engaging without him. Karen from the hotels guest services went above and beyond the call of duty to ensure we were looked after.

10/10 Excellent

Keiko

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went with our family as a group of 3 couples and had an amazing time. The staff, especially the Expedia guest services team, went out of their way to ensure we had a smooth trip. Karen and Erik were both incredibly helpful and always checking in on us. Edgar always showed up when we needed him and helped us rearrange our dinner reservations last minute. The grounds of the resort are gorgeous, with an emphasis on nature and environmentalism. The food was delicious with great variety. Overall, the staff were patient, kind, and hard working. All of us agree that we would definitely come back again!
Stayed 6 nights in Feb 2025

8/10 Good

Adriana, Glen Mills

Traveled with family
Liked: Cleanliness, staff & service, amenities
Food was excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved Grand Sirenis! We travelled with a party of 7, in age from 7 to 72 and we all enjoyed it! We’ve collectively been to 15 other resorts through Mexico and the Caribbean and this resort has the number 1 spot for all of us! Great beach, warm ocean swimming and snorkeling, lots of pool options, wildlife was amazing, food was great, so much more! We loved it all!! My husband and I will absolutely be returning with no children to experience the resort with no kids and spend more time doing some adult activities that the resort offers (like kayaking and disco, for example). 10/10. Could not have been better.
Stayed 7 nights in Feb 2025

10/10 Excellent

Donald

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great oil option and the beach are was unique with many fishes
Stayed 7 nights in Feb 2025

6/10 Okay

Janet Lorraine

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This resort is beautiful. The staff are very friendly and helpful. The buffet food was good and the themed restaurants were great. The rooms need maintenance as shower doors were missing seals so the bathrooms flooded. Air conditioner in one room was very noisy and sounded like it needed servicing. The handle on one balcony door was taped on. The elevator in our building was out of order so had to use stairs with a cane. Transportation around the resort was more miss than hit. Our building was 1 1/2 km from the resort centre where the buffet and restaurants were. Although there is a shuttle that went by our building it stopped running at 3pm so very difficult to get to the restaurants. The spa is on the outside of the property and also requires a shuttle to access. Got to the spa but could not back when the spa session ended at 4pm. Requested a shuttle and waited more than an hour.
Stayed 7 nights in Feb 2025

10/10 Excellent

Anna, Pacific Palisades

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

2/10 Terrible

Gurbaksh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities
I really enjoyed my stay here. The grounds are beautiful and the staff:service was excellent. The air conditioning was an issue which was partially resolved, though not cool enough for my preference. Erik took great care of me to make sure my stay was enjoyable.
Stayed 9 nights in Feb 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, room comfort
Overall, we had a lovely time at the resort. It is a huge property with plenty of activity options, pools and beaches! The staff were great! The resort upcharges for room service, unless you want a hot dog or ham sandwich between 11a-11p. That was disappointing. Please also note they are undergoing renovations in some of the rooms. When we checked in the first night, the toilet plumbing was not working at all in our room, but they moved us to another room in a timely manner.
Stayed 10 nights in Feb 2025

10/10 Excellent

Erin Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an ant issue that never got resolved and also the air conditioning never got the room to be cool. That could use some upgrade work. Other than those things, we loved our stay very much
Stayed 5 nights in Feb 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our trip!!!! The service to start right from the front desk, to all the waiting staff - Marcelino at the Park, The Good Bar- Angelica and of course Roberto and Fernando (the concierge). All of these staff made our trip extra special. They work hard and should have recognition. We will be back next year
Stayed 8 nights in Feb 2025

6/10 Okay

Alexander

Stayed 8 nights in Nov 2024