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Itza Hotel Akumal - Hotel - Hostel

1.5 star property

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Photo gallery for Itza Hotel Akumal - Hotel - Hostel

Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, sun loungers
Rooftop terrace
Reception
Comfort Double Room | Premium bedding, pillowtop beds, in-room safe, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Kitchen
  • 24/7 front desk
  • Pool
  • Laundry
  • Housekeeping

Explore the area

Map
Xaac, Manzana 2, Lote 12 S/N, Akumal, QROO, 77776
  • Akumal Beach
    ‪12 min walk‬
  • Yal-ku Lagoon
    ‪6 min drive‬
  • Half Moon Bay
    ‪15 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪67 min drive‬

Room options

View all photos for Comfort Shared Dormitory

Comfort Shared Dormitory | Premium bedding, pillowtop beds, in-room safe, soundproofing

Comfort Shared Dormitory

  • 215 sq ft
  • Sleeps 1
  • 7 Large Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, pillowtop beds, in-room safe, soundproofing

Comfort Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, pillowtop beds, in-room safe, soundproofing

Family Quadruple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Deluxe Shared Dormitory

Deluxe Shared Dormitory | Premium bedding, pillowtop beds, in-room safe, soundproofing

Deluxe Shared Dormitory

  • Sleeps 2
  • 1 Double Bed

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Beach nearby

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  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (189)
$68 nightly
The price was $112
The price is $68 total
includes taxes & fees
Akumal Natura

About this property

Itza Hotel Akumal - Hotel - Hostel

Akumal hostel close to Akumal Beach
This hostel features an outdoor pool, a poolside bar, and a rooftop terrace. WiFi in public areas is free. Additionally, a microwave in a common area, a refrigerator in a common area, and a meeting room are onsite. Change of towels is available on request.
Itza Hotel Akumal - Hotel - Hostel offers 9 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and rice cookers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Akumal hostel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include shared/communal kitchens and ceiling fans. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hostel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a meeting room and coworking spaces. A poolside bar is on site where guests can unwind with a drink. This Akumal hostel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance.

Itza Hotel Akumal - Hotel - Hostel has designated areas for smoking.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limited onsite parking (max 3 spaces per unit)

Food and drink

  • A poolside bar

Things to do

  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • In a regional park
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Shared kitchen access
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 11:00 PM

Property is also known as

Itza Hotel Akumal
Itza Hotel Akumal Hotel
Itza Hotel Akumal Hostel
Itza Akumal Hostel Akumal
Itza Hotel Akumal - Hotel - Hostel Akumal

Itza Hotel Akumal - Hotel - Hostel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 10 out of 12 reviews
Rating 8 - Good. 0 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eduardo and all of the staff were super friendly. The room and bathrooms were spotless. The kitchen has everything you need to cook. Restaurants and stores are within walking distance. You can rent a bicycle to go to the South side of the overpass to the lagoon.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, super friendly staff, highly recommend
Stayed 3 nights in Feb 2024

4/10 Poor

Erick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good if you plan on just leaving bags somewhere.

You get what you paid for. We were traveling from Cancun to Tulum and decided to stop here for one night. Best we didn't actually sleep here rather just have a safe place to retreat to. Bathrooms are very outdated and cleaned to a bare minimal. Same goes for the wash towels they left us
Stayed 1 night in Jan 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an affordable location, walking distance to the beach (15 minutes?) and the animal sanctuaries. Very close to the colectivos that zip you to Tulum or Playa. Definitely not “touristy” Mexico— this is where the people working in the resorts etc live. Seemed safe, a good restaurant around the corner (El Ultimo Maya). The rooftop area and pool were lovely and the free breakfast was both a surprise and lovely (great fruit plate and my 12 year old loved the hotcakes). Very clean. Safe in room for valuables. AC and ceiling fan and screened windows for all ambient temperature preferences. TV with States programming (Netflix, Disney). Being in the pueblo (town), it is a tad noisy (dogs, music) but this calms down later in the night. Big thunderstorm with lightning took out the electricity all over town— glad I had packed flashlights! (It came back on 2 hours later, but it was DARK, so word to the wise, pack a flashlight!). Great owners who are concerned about your comfort. Friendly neighborhood street dogs come to visit in the lobby. Kitchen and fridge access if you want to cook your own meals, and purified water available (free).
Stayed 3 nights in Dec 2023

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Value

The location was very convenient and in walking distance to the main attractions nearby, including Akumal Beach. The staff were very friendly and accommodating. The building was very clean and updated for the location it is in, and the rooftop pool was a very nice amenity-- only thing that was missing was a rooftop bar!
Stayed 2 nights in Sep 2023

10/10 Excellent

Ingrid

Stayed 4 nights in Apr 2025

10/10 Excellent

Cannella

Liked: Cleanliness, staff & service, property conditions & facilities
Un posto delizioso, personale gentile, situato in una posizione strategica, lo consiglio vivamente
Stayed 1 night in Nov 2024

6/10 Okay

Jose Luis Rojas

Disliked: Property conditions & facilities

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend!!!!<3

Best accommodation in Mexico! Everything was perfect, had an amazing stay. Love it!
Stayed 2 nights in Nov 2022