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Maya Eco Village

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maya Eco Village

Outdoor pool, open 9:00 AM to 10 PM, pool umbrellas, sun loungers
Restaurant
Property grounds
View from property
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
Carreter Tulum - Cancun Km 256, Akumal, QROO, 77780
  • Hekab Be Biblioteca
    5 min drive
  • Akumal Ecological Center
    5 min drive
  • Akumal Beach
    8 min drive
  • Tulum Intl. Airport (TQO)
    68 min drive

Room options

View all photos for Family Bungalow, Pool View

Shower, rainfall showerhead, free toiletries, towels

Family Bungalow, Pool View

  • 613.5 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Large Twin Bunk Bed and 1 Large Twin Bed

View all photos for Deluxe Bungalow, Pool View (Frida)

Deluxe Bungalow, Pool View (Frida) | Minibar, desk, laptop workspace, free WiFi

Deluxe Bungalow, Pool View (Frida)

  • 570.5 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Maya Eco Village

3-star Akumal hotel with private balconies
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and laundry facilities. All 7 rooms provide conveniences like dining areas and refrigerators, plus free WiFi and furnished balconies or patios. Other amenities available to guests include minibars, rainfall showerheads, and espresso makers. Housekeeping is available on request.
Maya Eco Village offers 7 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Rooms open to furnished balconies or patios. Accommodations offer separate dining areas and include desks. This Akumal hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Guests can make use of the in-room refrigerators, espresso makers, and minibars. Bathrooms include showers with rainfall showerheads. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

A business center is on site at this 3-star property. This business-friendly hotel also offers an outdoor pool, a library, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Maya Eco Village has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 8:00 AM and 10:30 AM.
Restaurante - Onsite family restaurant. Reservations are required.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: MXN 500 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:00 PM
Guests will receive an email 5 days before arrival with check-in instructions; front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-in fee: MXN 500 for check-in between 8:00 PM and 10:00 PM
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10 PM

Property is also known as

Maya Eco Village Hotel Akumal
Maya Eco Village Hotel
Maya Eco Village Akumal
Maya Eco Village Hotel
Maya Eco Village Akumal
Maya Eco Village Hotel Akumal

Maya Eco Village Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 24 out of 35 reviews" "
Rating 8 - Good. 8 out of 35 reviews" "
Rating 6 - Okay. 1 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to start the New Year!
We had a really lovely stay at Maya Eco Village over New Years. The gardens and surrounds are just so beautiful and peaceful, and each bungalow is a little oasis within the property. We had a little 'porch' that we could sit at in the evenings and listen to the sounds of the jungle, or read at in the mornings. There aren't too many bungalows, so it was a very peaceful experience, with friendly people from all over the world staying. Amaya is a very friendly and accommodating host, and we wish we could have stayed a little longer in this paradise. Thank you so much for everything!
Stayed 5 nights in Dec 2021

10/10 Excellent

Mo, California

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel as opposed to a hotel on the beach because the property looked very charming. It was! My boyfriend and I had a lovely stay. The grounds are lovely, the staff is very nice, the breakfast is great, and the room was wonderful. You need a car/scooter to access but could very well walk from a colectivo, just bring what you need. We will return :)
Stayed 1 night in Sep 2020

10/10 Excellent

carl, Wake Forest, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place off the beaten path.
this is an amazing place! very small - only 5 or 6 rooms, each separate. The road is dirt and rutted and it is farily hard to see the sign to get on the right road. And, it is not on the main drag for the beach. But, the beaches and the places to eat are within easy driving distance. There is no TV, and the amenities are minimal. Breakfast is pleasant and filling. The hosts work to make your stay nice. Their English is minimal, but, they have a smart phone with a translation app that smooths out communication. But everything is quiet and clean and relaxing and save. We loved staying here. in the evening, there were monkeys and bats in the surrounding forest/ The hosts are eager to please. All in all, we loved this place. It was so nice to be off the beaten path in such pleasant surroundings. There was wifi, but, the signal was not too strong. And, one more thing. The mattress was the best mattress i have ever slept on. I wish i had remembered to look at the tag so that i could replace my current mattress.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is paradise. Absolutely, seclusion and beauty.
Stayed 1 night in May 2019

10/10 Excellent

Dre, Chicago, IL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's just great. Bungalows are awesome. Staff is very helpful.
Stayed 1 night in Mar 2019

6/10 Okay

Cerstin

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The place it self is wonderful, but if you do not rent a car you are totally lost.The street is a off road with terrible conditions, specially after rain. We had hardly no internet connection , no TV or radio in the room and the lobby/ bar/ breakfast room was closed at night , because we where the only guests. T The place it self is wonderful inmidst the jungle., but the hotel is run very unprofessional and we where the only guests and the bar/ reception/breakfast room was always closed at night.No or nearly no internet reception, so we could not use our tablets for films or music in the evening, we had no TV or Radio in the room. We had a rental car, otherwise you are totally lost it is about 2 miles of the carretera with very bad off road streets, actually I lost a rim of one tire not knowing which had cost me another $ 40.00 by returning the car. Unfortunately we had a lot of rain and I tried to leave earlier to go towards Chizen, but they would not have refunded me so we stayed. As I said the place itself is wonderful but they need to get more professional in all the service.
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, very peaceful and secluded. Great place to stay if you want to feel like you're in nature.
Stayed 5 nights in Jan 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed by Hotel moved to by Hotels.com
I was relocated to Eco Maya Village because the hotel I originally booked through Hotels.com (and had confirmed, so flights were booked) turned out to be "full". Unfortunately we had a disappointing experience. We turned up and were greeted, but nobody offered help with luggage, so my wife lugged bags while the man who greeted us looked on. We had Christmas dinner, which was hugely disappointing. My wife could not have a glass of wine unless she bought an entire bottle of a wine she had never heard of and could not taste first! I am a coffee person, and I have never had worse/weaker coffee than that served at breakfast. And there wasn't even real milk available. I had to use powdered creamer. For the price we paid per night, I would expect far more than this.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

2/10 Terrible

Tina, Cancun, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WE RESERVED FOUR ROOMS AT THIS PROPERTY. WE STARTED OFF WELL AND IN THE NIGHT WE REALIZED THAT THIEVES HAD ENTERED INTO OUR ROOMS AND ROBBED US OFF ALL OUR CASH, CAMERAS, WATCHES, FITBITS. THE OWNER TOOK A LONG TIME TO GET TO THE PROPERTY. HE WAS SOMEWHAT COOPERATIVE AND THE POLICE ARRIVED TOO. HOWEVER, WE DID NOT RECEIVE A POLICE REPORT AND NOW THE OWNER IS NOT ANSWERING HIS PHONE OR RESPONDING TO OUR NUMEROUS MESSAGES. WE SUSPECT THAT THE ROBBERY WAS AN INSIDE JOB. ADDITIONALLY, THE OWNER STATED THAT A SIMILAR INCIDENT OCCURRED ABOUT A YEAR AND A HALF AGO, HOWEVER, NO PRECAUTIONS WERE TAKEN. THERE ARE NO CAMERAS, THE DOORS TO THE FIRST ENTRYWAY DO NOT LOCK WELL.
Stayed 1 night in Nov 2018

10/10 Excellent

Joan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
awesome. property and staff. I little confusion at check in but that is getting fixed.
Stayed 1 night in Nov 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Tulum and near to Nature
The staff were very attentive, and pleasant, but didn't speak English. The facility is in the jungle, what I would call bohemian- a return to nature. No TV, but the creature comforts/necessities such as AC, and WIFI are there. They serve a complimentary breakfast with fruit and more each morning. Overall it was a neat experience.
Stayed 4 nights in Sep 2018

10/10 Excellent

sidney, puerto rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent will visit again
Stayed 4 nights in Jul 2018

8/10 Good

Mitch, Madison Lake, MN.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff speaks very little english but freindly
Expedia has this motel near the highway. It is not, it is 1-1/2 miles into the woods. Look for the sign right before Akumal.
Stayed 7 nights in Mar 2018

10/10 Excellent

JEROME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour inoubliable
Nous avons passé une merveilleuse semaine au Maya Eco Village. L'hôtel est situé en pleine jungle, il n'y a que 7 beaux bungalows très spacieux et avec une très grande terrasse, donnant tous sur la vue piscine. Le jardin est luxuriant et très bien entretenu. Nous avons eu l'agréable surprise de découvrir que l'établissement est tenu par Amaya et son mari qui se sont révélés d'excellents hôtes. Amaya ne ménage pas ses efforts pour rendre service à ses clients. Elle s'est montrée d'excellents conseils et toujours avec énormément de gentillesse. Nous avons ADORÉ notre séjour dans ce havre de paix.
Stayed 7 nights in Dec 2021

10/10 Excellent

JOSE

Stayed 4 nights in Jun 2021

10/10 Excellent

Dieter, Bremen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr empfehlenswert auch für längere Zeit. Die Atmosphäre ist einfach toll. Dschungelfeeling bei hochprofessionellen Management. Die Freundlichkeit der Mitarbeiter und der Gäste sind unübertroffen. Macht hier richtig Urlaub Leute!
Stayed 7 nights in Dec 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilidad y contacto con la naturaleza
Excelente lugar, sumamente tranquilo y mucho contacto con la naturaleza. Cuenta con todo los requerimientos para tener una estancia cómoda y tranquila. Excelente servicio. Un poco apartada de lugares turísticos, es necesario moverse en taxi y son un poco caros por la zona. Recomiendo la renta de un auto.
Stayed 3 nights in Jun 2019

10/10 Excellent

Luiz Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super recomendo
Espetacular em todos os aspectos. Quarto espaçoso com mais de 50 m, cozinha e uma Nespresso. Staff extremamente gentis.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une nuit formidable dans un lieu unique en famille
Nous avons séjourné une nuit dans cet hôtel au milieu de la jungle mais tout prêt de l axe principal et de la superbe plage d Akumal. C était génial : les maisons au top, la tranquillité, une piscine impeccable et un accueil merveilleux. Par ailleurs notre fils a beaucoup joué avec le petit Paco de la gardienne des lieux et s est très attaché à lui. Ça lui a permis de mieux comprendre la vie des petits mexicains. Le petit déjeuner était par ailleurs excellent !
Stayed 1 night in Apr 2019

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente para descansar!!!
Todo increíble y super acogedor, muy buena atención por parte de Guadalupe. Lo recomendamos ampliamente, sólo nos gustaría que hubiera SmartTV. PD: De preferencia tener vehículo para llegar al lugar.
Stayed 2 nights in Mar 2019

8/10 Good

Magali

Liked: Cleanliness, property conditions & facilities, room comfort
Superbe bungalows dans la jungle
Superbe petit hôtel dans la jungle au calme. Jolie piscine, bungalow spacieux, joliment décoré, avec une petite cuisine bien pratique pour les soirées pluvieux. Jardin très beau et particulièrement bien entretenu. Le wifi n’a pas fonctionné du tout les 2 premiers, puis très mal pendant le reste du séjour et uniquement dans les parties communes. A part un jeune homme, sans doute le patron, personnel peu chaleureux, voire indifférent. En 8 jours, personne ne nous a demandé d’ou on venait, ce qu’on avait visité, si on était content du séjour. Mon ami et moi parlons pourtant couramment espagnol. Quelques conseils de visites, plages et resto auraient été les bienvenus, d’autant que le wifi n’etait pas disponible. Le petit déjeuner aurait pu être plus copieux, agrémenté au minimum d’un jus de fruits.
Stayed 8 nights in Jan 2019