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Secrets Akumal Riviera Maya - Adults Only - All Inclusive

5.0 star property

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Photo gallery for Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Exterior
Interior
7 restaurants, breakfast, lunch, dinner served; seafood
3 outdoor pools, cabanas (surcharge), pool umbrellas
Winery

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
$520
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
Carretera Federal 307, km 254 600, Pueblo de Akumal, Akumal, QROO, 77760
  • Place, Akumal Beach
    ‪6 min walk‬
  • Place, Half Moon Bay
    ‪5 min drive‬
  • Place, Yal-ku Lagoon
    ‪6 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪80 min drive‬

Room options

View all photos for Junior Suite King Tropical View

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite King Tropical View

9.4 out of 10
Exceptional
(20 reviews)
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Partial Ocean View

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite King Partial Ocean View

9.6 out of 10
Exceptional
(9 reviews)
  • 534 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Out King

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Swim Out King

9.4 out of 10
Exceptional
(14 reviews)
  • 544 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

Preferred Club Junior Suite Tropical View King | 1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Tropical View King

10.0 out of 10
Exceptional
(12 reviews)
  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean View King

9.0 out of 10
Wonderful
(19 reviews)
  • 571 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out King

Preferred Club Junior Suite Swim Out King | 1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Swim Out King

9.8 out of 10
Exceptional
(15 reviews)
  • 571 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • 571 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Master Suite Ocean View

Romance Master Suite Ocean View | 1 bedroom, premium bedding, free minibar, in-room safe

Romance Master Suite Ocean View

  • 1280 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Master Suite Ocean Front

View from room

Romance Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • 1281 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

View from room

Presidential Suite

  • 3558 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double Tropical View

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Double Tropical View

9.8 out of 10
Exceptional
(6 reviews)
  • 544 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Double Partial Ocean View

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Double Partial Ocean View

  • 544 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Double

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean View Double

10.0 out of 10
Exceptional
(1 review)
  • 571 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Ocean View King

9.2 out of 10
Wonderful
(17 reviews)
  • 534 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Ocean View Double

10.0 out of 10
Exceptional
(1 review)
  • 534 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Tropical View Double

Preferred Club Junior Suite Tropical View Double | 1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Tropical View Double

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Romance Master Suite Swim Out King

1 bedroom, premium bedding, free minibar, in-room safe

Romance Master Suite Swim Out King

9.6 out of 10
Exceptional
(5 reviews)
  • 1280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Double

  • 544 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Swim Out Double

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Swim Out Double

  • 544 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Swim Out Double

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Swim Out Double

  • 571 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front Double

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front Double

  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Ocean Front Swim Out King

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front Swim Out King

  • 571 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Master Suite Ocean Front Swim Out

1 bedroom, premium bedding, free minibar, in-room safe

Romance Master Suite Ocean Front Swim Out

  • 1280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

5-star Akumal property close to Akumal Beach
Catch some rays at the beach or spend the day relaxing at Secrets Akumal Riviera Maya - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Secrets Akumal Riviera Maya - Adults Only - All Inclusive offers 434 accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies or patios. Accommodations are furnished with single sofa beds. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay movies. Espresso makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and complimentary bicycles are featured at the property. 3 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Secrets Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Secrets Akumal Riviera Maya - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Secrets Akumal Riviera Maya - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 7 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers an attached winery, outdoor tennis courts, and a steam room. Complimentary self parking and valet parking are available on site.

Secrets Akumal Riviera Maya - Adults Only - All Inclusive has designated areas for smoking.

A complimentary manager's reception is offered each day.
Oceana - This poolside seafood restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Market Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks, and beverages included
24-hour room service

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 poolside bars
  • 7 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Himitsu
  • Market Cafe
  • Oceana
  • Portofino

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 hot tubs
  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Nightclub
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Winery
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (15,000 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the bay
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Magnifying mirror
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 11 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Secrets Akumal Riviera Maya All Inclusive Adults
Secrets Riviera Maya All Inclusive
Secrets Riviera Maya All Inclusive Adults
Secrets Akumal Riviera Maya Adults
Secrets Riviera Maya Adults
Secrets Akumal Riviera Maya All Inclusive
Secrets Akumal Riviera Maya All Inclusive Adults Only
Secrets Riviera Maya All Inclusive Adults All-inclusive property
Secrets Riviera Maya Inclusiv

Secrets Akumal Riviera Maya - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 813 out of 1005 reviews
Rating 8 - Good. 122 out of 1005 reviews
Rating 6 - Okay. 38 out of 1005 reviews
Rating 4 - Poor. 14 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Naomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property, lush tropical landscaping make it truly feel like an escape into paradise. Service and staff were absolutely amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua

Stayed 6 nights in Jul 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of seaweed, sargasso, which smelled terrible. The resort cleaned it up as best they could.
Stayed 6 nights in Jul 2025

10/10 Excellent

April-Nicole, Brandywine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secrets Akumal staff go way above and beyond to meet your every need. I’ve never felt so cared for and taken care of in my life! The hospitality they provide go beyond any expectation. I was never hungry! My concierge checked in with me regularly. She even would give me a menu of what was going on on the property daily. Just outstanding service. If you got lost, a staff member, any staff member, would walk you to your destination. It was a gorgeous resort. Swim up bar and swim up pool to our room was amazing! Food was top tier! Can’t wait to stay again!
Stayed 4 nights in Jul 2025

10/10 Excellent

DAN IONUT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 6 nights in Apr 2025

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, the food was great, staff extremely friendly. Thanks to all the people (leidy, alcazar, Marco, Isabella, etc). Will come back!
Stayed 4 nights in Jul 2025

10/10 Excellent

Ryne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, everyone was friendly and the resort was very well kept and the pool perfect place to relax
Stayed 5 nights in Jul 2025

10/10 Excellent

Jody, Greenwood

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff and food were excellent.
Stayed 5 nights in Jun 2025

10/10 Excellent

John, Baytown

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 4 nights and it wasn’t long enough! Such a nice resort. The staff was very friendly and attentive, the food was great and there was lots of activities to keep us entertained. It never felt crowded because it is so big. Highly recommended Secrets Akumal
Stayed 4 nights in Jul 2025

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, the resort was so peaceful, and everyone was so kind,
Stayed 4 nights in Jul 2025

10/10 Excellent

Sharon Denise

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and you felt Luis got are in paradise. Our swim out room was lovely and covered by trees which offered shade from the sun. We enjoyed the dining options and the nightly entertainment which included a singing competition, shows. Karaoke, and an Akumart (shopping). Drinks were good too. The hospitality and concierge service was top notch. Properly was safe but many times we got lost when walking the property. We would revisit this property again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second time at this resort. 5 stars across the board from food, to resort grounds, and outstanding staff. We loved everything about our stay. (Except mother nature sent a lot of sargassum which limited beach conditions. The resort did everything possible to clean it up but it was quite challenging. We made the best of it and I got in a few opportunities to snorkel when there was less seaweed. Smell was unpleasant; but again, not the resort's fault!) I highly recommend Secrets Akumal! Love this resort and the people!
Stayed 7 nights in Jul 2025

8/10 Good

Steve, Paramount

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sastify
Stayed 7 nights in Jun 2025

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Secrets Akumal was an extraordinary experience that exceeded my expectations in many ways. The food was delicious, the pools were pristine, and the entire hotel, including our room, public bathrooms, and everything in between, was remarkably clean. Secrets Akumal truly pays attention to every detail. The beach, unfortunately, was not great due to seaweed, but this was not the hotel’s fault. They did everything possible to clear it. But the most impressive aspect of the resort was its service team. Jonas, Max, Ara, and the rest of the entertainment team were all incredibly friendly and fun. The wait staff was also excellent. Diego from Market Cafe, Raul from Portofino, Santiago from Beach Service, and many more, all provided great service and attentiveness. Our room was always clean and stocked with everything thanks to Silvia and our concierge, Leidy. I highly recommend trying this resort out. You won’t regret it.
Stayed 7 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book it!

Simply amazing!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Joe Ward

Liked: Cleanliness, amenities, property conditions & facilities
Loved the service staff, food, and beach area
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice resort food was great, restaurants are all 5 stars. Entertainment team was great always friendly and happy staff. The pool side shows and theater shows were great. Mine and Girlfriend favorite show was the Frita calo show and the voice Akumal. Fernando our concierge was informative & pleasant. Fernando from the restaurant himitsu was an amazing server & gave good recommendations. & Antonio from the pool staff was awesome and always helping us out with whatever we need and always remembered my last name whenever he saw me around the resort.
Stayed 6 nights in Jun 2025

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scent throughout the hotel was exquisite. The Zen relaxation vibe throughout the entire grounds.
Stayed 4 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Johnny

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

juanita

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me gustó absolutamente todo, instalaciones, servicio, comida, habitaciones
Stayed 5 nights in Jun 2025

10/10 Excellent

Amanda Renee

Liked: Cleanliness, amenities, property conditions & facilities
Great service! I highly recommend this resort!
Stayed 4 nights in Jun 2025