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Secrets Akumal Riviera Maya - Adults Only - All Inclusive

5.0 star property

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Photo gallery for Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Premium bedding, free minibar, in-room safe, desk
Front of property - evening/night
Poolside bar
On the beach, white sand, beach cabanas, sun loungers
Presidential Suite | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar

Explore the area

Map
Carretera Federal 307, km 254 600, Pueblo de Akumal, Akumal, QROO, 77760
  • Akumal Beach
    ‪15 min walk‬
  • Yal-ku Lagoon
    ‪6 min drive‬
  • Half Moon Bay
    ‪11 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪68 min drive‬

Room options

View all photos for Junior Suite Double Partial Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Double Partial Ocean View

  • 544 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Romance Master Suite Swim Out King

Premium bedding, free minibar, in-room safe, desk

Romance Master Suite Swim Out King

  • 1280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Partial Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite King Partial Ocean View

  • 534 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

Premium bedding, free minibar, in-room safe, desk

Junior Suite Double

  • 544 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Swim Out King

Premium bedding, free minibar, in-room safe, desk

Junior Suite Swim Out King

  • 544 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double Tropical View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Double Tropical View

  • 544 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Romance Master Suite Ocean Front

Premium bedding, free minibar, in-room safe, desk

Romance Master Suite Ocean Front

  • 1280 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • 3558 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Master Suite Ocean View

Romance Master Suite Ocean View | Premium bedding, free minibar, in-room safe, desk

Romance Master Suite Ocean View

  • 1280 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Tropical View

Premium bedding, free minibar, in-room safe, desk

Junior Suite King Tropical View

  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front King

  • 571 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View King

Premium bedding, free minibar, in-room safe, desk

Junior Suite Ocean View King

  • 549 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Premium bedding, free minibar, in-room safe, desk

Junior Suite Ocean View Double

  • 534 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Swim Out King

Preferred Club Junior Suite Swim Out King | Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Swim Out King

  • 571 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

Preferred Club Junior Suite Ocean View Double | Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View Double

  • 571 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deal Of The Day

Premium bedding, free minibar, in-room safe, desk

Deal Of The Day

  • 534 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View Double

Preferred Club Junior Suite Tropical View Double | Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Tropical View Double

  • 570 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View King

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View King

  • 571 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

Preferred Club Junior Suite Tropical View King | Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Tropical View King

  • 569 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

Premium bedding, free minibar, in-room safe, desk

Junior Suite King

  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

5-star Akumal property close to Akumal Beach
Catch some rays at the beach or spend the day relaxing at Secrets Akumal Riviera Maya - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Secrets Akumal Riviera Maya - Adults Only - All Inclusive offers 434 accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies or patios. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay movies. Espresso makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and complimentary bicycles are featured at the property. 3 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Secrets Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Secrets Akumal Riviera Maya - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Secrets Akumal Riviera Maya - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 7 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers an attached winery, outdoor tennis courts, and a steam room. Complimentary self parking and valet parking are available on site.

Secrets Akumal Riviera Maya - Adults Only - All Inclusive has designated areas for smoking.

A complimentary manager's reception is offered each day.
Oceana - This poolside seafood restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Market Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks, and beverages included
24-hour room service

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 7 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Himitsu
  • Market Cafe
  • Oceana
  • Portofino

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 hot tubs
  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Nightclub
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Winery
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (15,000 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the bay
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 11 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Secrets Akumal Riviera Maya All Inclusive Adults
Secrets Riviera Maya All Inclusive
Secrets Riviera Maya All Inclusive Adults
Secrets Akumal Riviera Maya Adults
Secrets Riviera Maya Adults
Secrets Akumal Riviera Maya All Inclusive
Secrets Akumal Riviera Maya All Inclusive Adults Only
Secrets Riviera Maya All Inclusive Adults All-inclusive property
Secrets Riviera Maya Inclusiv

Secrets Akumal Riviera Maya - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 789 out of 1008 reviews
Rating 8 - Good. 133 out of 1008 reviews
Rating 6 - Okay. 49 out of 1008 reviews
Rating 4 - Poor. 20 out of 1008 reviews
Rating 2 - Terrible. 17 out of 1008 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful all around
Stayed 5 nights in Nov 2024

10/10 Excellent

Paul Norman

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good snorkeling Excellent service Some surprises Beautiful beach
Stayed 7 nights in Dec 2024

10/10 Excellent

daniel, redmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holy cow... splurge ang get the Club Access! The concierge is over-the-top amazing!
Stayed 6 nights in Nov 2024

10/10 Excellent

Casey, Aubrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the resort. Everyone was friendly and the food was amazing. Only thing that was a bit inconvenient was not having a physical key or key card for the room. You had to download an app on your phone that was your key to get into your room. We would of rather left our phones in the room when we went to the pool. Other than that, this resort was amazing. My girlfriend would of kept this short.
Stayed 3 nights in Oct 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Daniela Cristina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ive ever stayed at
Stayed 4 nights in Nov 2024

10/10 Excellent

John Reed

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Alex M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was the most amazing hotel, i have ever been to, my wife and I came here for our anniversary. outstanding service, amazing staff. Gorgeous views. I stayed at one of the preferred rooms. And it was amazing. The service,the food, the cleanliness. A special thanks to The concierge Diana she was just wonderful as she did everything to make sure we have a the best experience.. as we did.will definitely be back. WILL GIVE THIS PLACE 5 DIMONDS ...
Stayed 3 nights in Nov 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in all points a wonderful stay
Stayed 9 nights in Nov 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very friendly
Stayed 4 nights in Nov 2024

10/10 Excellent

carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Snorkeling every day with the turtles and other marine animals was amazing!!! Fun activities daily, evening shows were fun, food choices each day were excellent. Rooms were beyond expectations, staff was very friendly throughout the resort. Transportation was exceptional as well. Looking forward to our next vacation here.
Stayed 5 nights in Nov 2024

2/10 Terrible

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Kerri Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 5 nights in Sep 2024

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
PROS: Property is beautiful, nice location, clean beach, dining options are great (wish the buffet option was available in the evening) and the staff is amazing. CONS: Room furniture, bedding, pillows and resort furniture had staining. Dead bugs in towels. “Plunge Pool” in the room had signs of deterioration, water valve wouldn’t shut water completely, mildewing. The “preferred club” option is Not worth it, gives access to the “preferred “ beach section and lounge, which we did not use, the $200 credits are very restricted and can only be used for spa service ($40 max), wine ($10) or applied to a private romantic dinner (approx dinner cost $395 and only $40 coupon can be used). We were supposed to receive a bottle of preferred alcohol to our room upon arrival, the bottle Never arrived. There were some room issues, missing remote, missing robes, some spotty cleaning , but overall ok. With the “preferred “ rate you have the option to also dine at the seaside grill for breakfast al a carte as well as the buffet. The wait for the dinner restaurants was always on average 45-60 mins, with the exception of 1 night at the steakhouse. Also, did Not like being hassled or pressured into attending presentation(s) with the dangling of free resort credits or free future night stay(s). We found it extremely rude to waste/demand hours of time in a sales pitch after hours of traveling upon entering the hotel during our vacation. We had a good time & would consider returning.
Stayed 5 nights in Nov 2024

8/10 Good

Renee Danielle

Stayed 8 nights in Oct 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with luxurious amenities I don’t know what more I could ask for everything was perfect my wife and I had such a great time and do hope to return in the future
Stayed 5 nights in Nov 2024

10/10 Excellent

michael david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Guinevere

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is absolutely beautiful, but the best part of this stay is definitely the very attentive and friendly staff. My boyfriend and I did not meet one unwelcoming or standoffish staff member. Our personal concierge, Billie, went above and beyond for us. Would definitely stay again!!
Stayed 6 nights in Nov 2024

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

2/10 Terrible

Joshua

Liked: Staff & service, amenities, property conditions & facilities
Wonderful resort
Stayed 6 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Kimberly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is stunning. The staff in every area of the resort are all unbelievably helpful and kind, going above and beyond always. Food and drinks are delicious. Resort activities are entertaining and fun. Can't wait to go back and stay longer!

10/10 Excellent

Pawel, Amityville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the second we arrived, we felt like royalty. The staff is honestly next-level – so friendly, attentive, and always ready to help. Gabriel and Max were incredible with the activities they organized; we had the best time thanks to them! Everything about this place is just perfect. We've never experienced service like this before. If you want a getaway that’s all about being spoiled, this is the place to go!
Stayed 6 nights in Oct 2024

10/10 Excellent

Leslie, Whitestown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our honeymoon with a swim-out room in building 1 and could not have had a better experience. Alondra (our concierge) was exceptional. The room was very clean and views were stunning. The restaurants/meals were fabulous and cocktails were delicious. All staff are extremely kind and welcoming. The pools and service were exceptional. We highly recommend a snorkeling tour with Victor, Manuel, David & Rodrigo. We cannot wait to plan a return visit!
Stayed 7 nights in Oct 2024