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The Sens Tulum Riviera By Oasis

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sens Tulum Riviera By Oasis

2 outdoor pools, free cabanas, pool umbrellas
Exterior
Exterior
Free minibar, in-room safe, desk, blackout drapes
Sian Kaan Master Suite | Terrace/patio

Reviews

7.4 out of 10

Good

Popular amenities

  • On private beach
    On private beach
  • Pool
    Pool
  • Bar
    Bar
  • All inclusive
    All inclusive
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Km 252 Carret. Chetumal - Pto. Juárez, Akumal, QROO, 77780
  • Dolphinaris Tulum
    19 min walk
  • Riviera Maya Golf Club
    4 min drive
  • Aktun Chen
    4 min drive
  • Tulum Intl. Airport (TQO)
    67 min drive

Room options

View all photos for Sens Ocean Front

Sens Ocean Front | Free minibar, in-room safe, desk, blackout drapes

Sens Ocean Front

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Standard

Sens Standard | Free minibar, in-room safe, desk, blackout drapes

Sens Standard

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sian Kaan Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Sian Kaan Junior Suite

  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Master Suite

Sian Kaan Master Suite | Free minibar, in-room safe, desk, blackout drapes

Sian Kaan Master Suite

  • 380 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Beach

Grand Oasis Tulum Riviera

On private beach
Pool
Breakfast included
All inclusive
3.6 out of 5, Good, (232)
The price is $180
per night
$220 total
includes taxes & fees
Dec 7 - Dec 8
Grand Oasis Tulum Riviera

About this property

The Sens Tulum Riviera By Oasis

4-star Akumal resort close to Akumal Beach
Catch some rays on The Sens Tulum Riviera By Oasis's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 8 restaurants. Change of towels is available on request.
The Sens Tulum Riviera By Oasis offers 132 air-conditioned accommodations with free minibar items and safes. 42-inch flat-screen televisions come with pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Kin Ha. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
The Sens Tulum Riviera By Oasis is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and umbrellas. At The Sens Tulum Riviera By Oasis you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 8 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and a beach bar. Wireless Internet access is complimentary. This all-inclusive resort also offers a complimentary children's club, a children's pool, and a terrace. Complimentary uncovered self parking is available on site.

The Sens Tulum Riviera By Oasis is a smoke-free property.

The Sens Tulum Riviera By Oasis has 8 restaurants on site.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 2 poolside bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Kayaking
  • Playground
  • Snorkeling

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • In a nature reserve
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • No elevator

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • Pay movies

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
When a room reservation includes a round-trip airport transfer at no charge, it’s essential to contact the property 1 week prior to the arrival. This service is service subject to availability & previous confirmation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

When a room reservation includes a round-trip airport transfer at no charge, it’s essential to contact the property 1 week prior the arrival. This service is service subject to availability & previous confirmation.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit

Property is also known as

The Sens Tulum Riviera
The Sens Tulum Riviera By Oasis Akumal
The Sens Tulum Riviera By Oasis All Inclusive
The Sens Tulum Riviera By Oasis All-inclusive property
The Sens Tulum Riviera By Oasis All-inclusive property Akumal

The Sens Tulum Riviera By Oasis Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 41 out of 98 reviews" "
Rating 8 - Good. 22 out of 98 reviews" "
Rating 6 - Okay. 12 out of 98 reviews" "
Rating 4 - Poor. 10 out of 98 reviews" "
Rating 2 - Terrible. 13 out of 98 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 4 nights in Jun 2024

6/10 Okay

April

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
The ceilings in our room, main hallway and dining facilities were leaking. The power went out for about 30min our last day. The bathtub needed to be reglazed and the shower recaulked and the in room furniture was permanently stained. The sheets/towels had stains even though they were clean. We liked the adults only pool, painting and bracelet making activities along with the kayaks and paddle boards. The drinks were ok as was the food. The staff were all piloted but seemed a bit unstaffed. Hotel was under a major renovation with parts closed and the kids club and spa relocated. The mariachi band at the Mexican restaurant was great and the kareoke at the coffee bar was fun along with excellent espressos.
Stayed 4 nights in Aug 2024

2/10 Terrible

Mustafa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing like a picture Property is falling apart Not enough food options Staff is not friendly Checking in to long and rooms are not ready
Stayed 4 nights in Jun 2024

8/10 Good

Carolina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property is perfect for families, staff is very friendly. Food was ok, was expecting it to be a lot better.
Stayed 5 nights in Jul 2024

2/10 Terrible

Roberto

Traveled with family
LOUSY INFORMATION!!!
Atrocious!!! Before Hurricane Beryl, the staff did nothing to inform travelers that transport would cease two days before landfall. No information nor warnings were given to guests!! Worst guest service!!! NEVER STAYING HERE AGAIN!!!
Stayed 5 nights in Jun 2024

6/10 Okay

Petra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs a lot of updating!!
Stayed 5 nights in Jul 2024

6/10 Okay

Daria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, the food and drinks were excellent. The shower in the room was horror movie scary. I did let the hotel know via survey, but they got back to me exactly when I checked out. The water wouldn’t even switch from faucet to shower. The toilet was rusty and old, the grout was moldy and dirty. The room was spacious. The pools were dirty. The beach had trash in the sand just sitting there for days.
Stayed 4 nights in Jul 2024

10/10 Excellent

odaly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a new resort beautiful & big we was treated so nice. all the staffs were friendly kind & outgoing people i didn’t want to leave 😢 . & while we was there we was told they’re building a club at the resort so i can’t wait to come back
Stayed 4 nights in Jul 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
The beach is great and all the staff and restaurants are really good.
Stayed 4 nights in Jun 2024

6/10 Okay

Diana

Traveled with family
Disliked: Cleanliness
Driving up to the property, everything looks beautiful! The pools are nice and the beach is amazing. The food was not the greatest. The pools close extremely early by 8 pm!! The rooms are not what like the pictures show. Overall it was not a terrible hotel/experience.
Stayed 4 nights in Jun 2024

10/10 Excellent

WAYNE

Stayed 4 nights in Jun 2024

2/10 Terrible

Aleksandra, Dallas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs serious repair—and a new chef. The food was awful. The room smelled like mold. The staff was great except for one lady at reception who rolled her eyes when I asked for a taxi.. not sure why. The beach was beautiful, and the gentleman who helped book trips was great. The worst part was my first night when a maintenance guy banged on my door while I was in the shower and insisted on coming in. He spoke no English, and my Spanish was insufficient to understand why. I called the front desk and was told they would take 30 minutes to figure out why he was there! He walked around my room for 5 minutes, looked in the bathroom and closet and left. To this day I have no idea why. As a single traveler, it got me shaken. I will not be going back
Stayed 5 nights in Jun 2024

10/10 Excellent

Sergio Llorente

Stayed 4 nights in Jun 2024

2/10 Terrible

Ayesia

Stayed 5 nights in Jun 2024

8/10 Good

Terrella

Liked: Staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

matias

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Wilson Merrill

Liked: Staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

Shakala

Stayed 2 nights in Jun 2024

2/10 Terrible

Stephanie

Stayed 3 nights in Jun 2024

2/10 Terrible

Ana Paula

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

6/10 Okay

cara

Disliked: Property conditions & facilities
Don't trust the photos for this resort. At one point in time it may have looked like the photos but now it definitely needs some sprucing and upkeep. The floor tiles in my king suite were chipping and breaking away, there were tiny ants along the wall in my room, and there was A LOT of leaking from the ceilings all around the resort when it rained. The food was mediocre. While being in a different country i would hope to have cuisine of that country but the food definitely catered to an American palate - and wasnt that good. But as the saying goes, you get what you pay for.
Stayed 3 nights in Jun 2024

4/10 Poor

Carolina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Daniele

Stayed 4 nights in Jun 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Estevan Ray

Stayed 7 nights in May 2024