See all properties

The Sens Tulum Riviera By Oasis

4.0 star property

Choose dates to view prices

Photo gallery for The Sens Tulum Riviera By Oasis

Relax by the oceanfront pool surrounded by lounge chairs and a sunbed, shaded by a large umbrella.
Lobby
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Bar (on property)
Sian Kaan Master Suite | 1 bedroom, free minibar, in-room safe, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • All inclusive
  • Pool
  • Bar
  • Spa
  • Housekeeping

Explore the area

Map
Km 252 Carret. Chetumal - Pto. Juárez, Akumal, QROO, 77780
  • Riviera Maya Golf Club
    ‪3 min drive‬
  • Akumal Beach
    ‪5 min drive‬
  • Half Moon Bay
    ‪9 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪79 min drive‬

Room options

View all photos for Sens Ocean Front

Sens Ocean Front | 1 bedroom, free minibar, in-room safe, desk

Sens Ocean Front

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Standard

Sens Standard | 1 bedroom, free minibar, in-room safe, desk

Sens Standard

7.6 out of 10
Good
(4 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sian Kaan Junior Suite

Sian Kaan Junior Suite | 1 bedroom, free minibar, in-room safe, desk

Sian Kaan Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Master Suite

Sian Kaan Master Suite | 1 bedroom, free minibar, in-room safe, desk

Sian Kaan Master Suite

7.4 out of 10
Good
(6 reviews)
  • 380 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax by the central pool surrounded by lush greenery and enjoy scenic ocean views.

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • Breakfast included
4.3 out of 5, Excellent, (230)
$399 nightly
The price is $399 total
includes taxes & fees
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

About this property

The Sens Tulum Riviera By Oasis

4-star Akumal resort close to Akumal Beach
Catch some rays on The Sens Tulum Riviera By Oasis's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 8 restaurants. Change of towels is available on request.
The Sens Tulum Riviera By Oasis offers 132 air-conditioned accommodations with free minibar items and safes. 42-inch flat-screen televisions come with pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Kin Ha. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
The Sens Tulum Riviera By Oasis is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and umbrellas. At The Sens Tulum Riviera By Oasis you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 8 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and a beach bar. Wireless Internet access is complimentary. This all-inclusive resort also offers a complimentary children's club, a children's pool, and a terrace. Complimentary uncovered self parking is available on site.

The Sens Tulum Riviera By Oasis is a smoke-free property.

The Sens Tulum Riviera By Oasis has 8 restaurants on site.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 2 poolside bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Kayaking
  • Playground
  • Snorkeling

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • In a nature reserve
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • Pay movies

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
When a room reservation includes a round-trip airport transfer at no charge, it’s essential to contact the property 1 week prior to the arrival. This service is service subject to availability & previous confirmation.

Renovations and closures

The property will be renovating from May 5 2025 to November 23 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Parking area
  • Sauna
  • Spa
  • Swimming pool
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.91 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

When a room reservation includes a round-trip airport transfer at no charge, it’s essential to contact the property 1 week prior the arrival. This service is service subject to availability & previous confirmation.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit

Property is also known as

The Sens Tulum Riviera
The Sens Tulum Riviera By Oasis Akumal
The Sens Tulum Riviera By Oasis All Inclusive
The Sens Tulum Riviera By Oasis All-inclusive property
The Sens Tulum Riviera By Oasis All-inclusive property Akumal

The Sens Tulum Riviera By Oasis Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 60 out of 179 reviews
Rating 8 - Good. 44 out of 179 reviews
Rating 6 - Okay. 32 out of 179 reviews
Rating 4 - Poor. 20 out of 179 reviews
Rating 2 - Terrible. 23 out of 179 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Yolanda

Liked: Cleanliness, staff & service
Goid hotels..nice people wirking there..NO ELEVATORS ..and walking a lit to go.outside the room ..same to.pick up towels for used on the beach or swi.mi g pool is only 1 pkace to far
Stayed 3 nights in Apr 2025

8/10 Good

Steven

Stayed 5 nights in Mar 2025

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service
Dining could be better. Choices are minimal and not too good.
Stayed 4 nights in Apr 2025

4/10 Poor

Jason

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sens at grand oasis Tulum is not it! As soon as you walk in it is dark and gloom / not in a sexy or romantic way. Reception was very blah and not welcoming, just a I'm doing my job vibe. I get to the room and it was dated, in disrepair and dirty. I had an ocean view and could barely look through window cause of all the dirty. Food was not great at all. Only perk was that buffet was 24/7 which was cool for snacks. No entertainment at all within the hotel. Do not be fooled by pictures. They have a lot of work to do if they want to keep up.
Stayed 2 nights in Apr 2025

8/10 Good

BLANCA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good..Considering price as compared to other beachfront/ocean properties quite reasonable for services offered including restaurants pools, etc. Property needs some updating overall and addition of services and some standard amenities. Restroom additions closer to pool areas and beach areas would be helpful. Roving drink servers for pool bars & towels at each pool location would make life more pleasurable and convenient for guests. All in all we enjoyed stay and happy with our choice.
Stayed 1 night in Mar 2025

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 5 nights in Mar 2025

6/10 Okay

Eliseo

Liked: Cleanliness, staff & service
The room smelled like dirty water and sewer And 1600 for a room one bed is way too much
Stayed 5 nights in Mar 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a front beach room!! WoW what a view! And lots restaurants!!
Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Stayed 2 nights in Mar 2025

6/10 Okay

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
If you book Siaan Kaan Master suite you most likely will not get a room even close to what the pictures show. After 3 nights we were finally given the correct room. The rooms they show in the pictures are very nice. The other rooms are very bad, need serious updating and are not clean.
Stayed 1 night in Feb 2025

6/10 Okay

Brandon

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Cleanliness needs to be addressed in the rooms.
Stayed 4 nights in Feb 2025

8/10 Good

To, Redmond

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The beach is beautiful, especially at sun rise time. Water is warm. Sand is very fine.
Stayed 7 nights in Feb 2025

10/10 Excellent

Zoe

Stayed 4 nights in Feb 2025

10/10 Excellent

Trisha

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice location. Very friendly staff.
Stayed 4 nights in Feb 2025

6/10 Okay

Ana Laura

Traveled with partner
The hotel is nice, the water is beautiful, but VERY rocky. The beach has eroded and doesn't look like it does in the pictures. Location is amazing but it needs updates & upgrades. Loved that our room was able to open up right to the water, but the room itself is not the greatest. We couldn't see much past a giant ATV parked right outside our window the entire time. It rained and our room (despite being on the first floor) had a bad leak all night. Had to set up a garbage can to catch the water. Despite that, most of the staff was great and attentive. The food, although limited was decent. Booked a spa massage and had to PHYSICALLY STOP THE MASSEUSE from excessive touch in areas he knew full well were pushing boundaries. This after a verbal warning. The pool is FREEZING. The pool bar wasn't always open or staffed.
Stayed 3 nights in Dec 2024

4/10 Poor

Lena

Disliked: Cleanliness, staff & service, property conditions & facilities
The room we booked was not the room we were given. The picture of the Kian Master Suite with cabana as shown on Expedia and on the Sens Tulum site does not exist at this property. The staff at the check in are aware of the “problems “ and just push every one through the process and keep things moving. Sales for the Vacation Club and the 90 minute presentation are very aggressive. The food was very good and servers were pleasant. Overall a very stressful, disappointing experience.
Stayed 6 nights in Feb 2025

10/10 Excellent

Tracy Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Feb 2025

8/10 Good

Janene

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff members were overall amazing, and went above and beyond to accommodate us during our stay! Daniel, Sibely and Gabi offered many exciting activities during the days, and there were several dining options. Bartenders were a lot of fun, and we had a great time :)
Stayed 8 nights in Jan 2025

2/10 Terrible

Jazmin, New Haven

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 3 nights in Jan 2025

2/10 Terrible

Manuel

Stayed 4 nights in Feb 2025

6/10 Okay

John William

Liked: Cleanliness
Disliked: Property conditions & facilities
Property is in need of structural maintenance
Stayed 8 nights in Jan 2025

6/10 Okay

Ann Marie, Terrace

Traveled with family
Liked: Cleanliness, staff & service
The property need some definite upgrades. I requested a accessible room. I was clearly using a walker and we put at the far end of the hotel. Food was excellent. Pools were not heated.
Stayed 7 nights in Jan 2025

6/10 Okay

Tara

Traveled with group
Liked: Cleanliness, staff & service
Good deal for the money
Stayed 7 nights in Jan 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service
Noeli at the coffee shop was so friendly and efficient. Enjoyed seeing her each morning.
Stayed 7 nights in Jan 2025