Along with an outdoor pool, this hotel has a microwave in a common area and a refrigerator in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, concierge services, and tour/ticket assistance are onsite. Change of towels is available on request.
Villa Tortugas offers 8 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and ceiling fans. These individually decorated and furnished accommodations have separate dining areas and include desks and kitchen islands. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of 2 meeting rooms and coworking spaces. Event facilities measuring 646 square feet (60 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a terrace, and barbecue grills. Concierge services and wedding services can be provided. Onsite self parking is complimentary. A total renovation of this property was completed in November 2022.
Villa Tortugas has designated areas for smoking.
Languages
Chinese (Mandarin), English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible van parking available
Things to do
Books
Outdoor pool
Family friendly
Outdoor pool
Separate in-room dining area
Conveniences
Limited-hour front desk
Shared microwave
Shared refrigerator
Water dispenser
Guest services
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
2 meeting rooms
646 square feet of conference space
Coworking space
Outdoors
Barbecue grill
Garden
Picnic area
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator (single-level property)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
More
1 floor
5 buildings
Built in 2008
Communal living room
Designated smoking areas
Room amenities
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Free bottled water
Kitchen island
Separate dining area
Wet bar
More
Access via exterior corridors
Air conditioning
Ceiling fan
Connecting rooms available
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and midnight
Minimum check-in age: 25
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to contact this property by telephone prior to arrival to arrange check-in.
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
6 percent cleaning fee will be charged
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 8:00 PM and midnight
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Itour Akumal Villas Tortugas Hotel
Villa Tortugas Residence Akumal
Villa Tortugas Residence B&B
Villa Tortugas Residence B&B Akumal
Villa Tortugas Residence Hotel Akumal
Villa Tortugas Residence Riviera Maya/Akumal, Mexico
Villa Tortugas Residence Hotel
Itour Villas Tortugas
Itour Villas Tortugas Hotel
Villa Tortugas Residence
Casa las Tortugas I Tour Akumal Hotel
Casa las Tortugas I Tour Hotel
Casa las Tortugas I Tour Akumal
Casa las Tortugas I Tour
Villa Tortugas Hotel
Villa Tortugas Akumal
Villa Tortugas Hotel Akumal
Casa de las Tortugas I Tour Akumal
Villa Tortugas Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Neat little secluded place close to Akumal Beach. My only issue was getting checked in as my phone would not dial the hotel desk & no one came to the gate. Had to go next door & have them call for us.
Pleasant stay. Bed was a little more "firm" that I like, but I liked the accommodations. It was "hidden in the jungle", so very quiet and peaceful. The service was very good, although not much interaction. Internet was a little slow. Shower was hot enough, but not scalding. They even allowed me to use the washer and dryer.
Brian
Stayed 2 nights in Feb 2019
6/10 Okay
Lucien
Jan 18, 2018
Liked: Cleanliness, staff & service
The stay was ok but no tv and no wifi sometime your staff five star
hard to say this is a hotel. it was like a perfcet lil studio. nice lil kitchen and all. very friendly and beautiful landscapes!!! close to everything and off the main highway. great spot!!!
We stayed in this beautiful place with its magnificent garden For 2 days. We needed a down time after spending 10 days in Cuba and this was the right place for it. The breakfast was disappointing with white bread, jam and an orange drink. We had a coffee maker in the room and they provided plenty of coffee for us. The drive to Akumal beach was short and easy. I definitely recommend this hotel.
Loved our little bungalow. Well taken care of and the staff are amazing, they really care. Stayed in 4 different places along our way and this was our favourite!!
The stay was great, and the villa was beautiful we though the breakfast was kind of meal but was only coffee, bread, jam in the refrigerator however the couple was really nice and helpful. Definitely We got back again
If you are looking for a 5 star all inclusive resort look elsewhere; but if you want a nice clean private cottage style villa, at a reasonable price, this is the place. The staff are friendly and helpful, the rooms clean and comfortable, but my favorite part was the tropical gardens around the villas. This is close to Akamal and Tulum but plan on added cost for busses and taxis to get you where you need to go because it is not close enough to walk.
This is a delightful B&B. The cottages are tasteful and include a kitchenette with frig, hotplate and toaster as well as a counter with bar stools and a table and chair. The grounds are delightful with paths meandering through the plants. My dinner of fish was the best I tasted. I would recommend taking a flashlight to help you on the garden paths at night. The pool is lovely but you must get out of it by ladder which may or may not be convenient. It is close to activities and beaches, but I would recommend a car.
The hotel has a long way to go before I would recommend it to my friends or return myself. There is almost no cross air circulation in the room. Having to dispose of the TP in cans in the bathroom, sitting in there all day, every time you open the bathroom door makes the room smell like an outhouse. The sheets felt like sandpaper. The location is very isolated, not even convenient to the road to catch a bus. Breakfast part of B&B is a loaf of white bread with butter and jam in the fridge. Oh and coffee that you can make for yourself. I only gave it two stars because the owners seem nice enough.
We don't entirely disagree with the other reviews but think it is important to offer some clarifications. Most importantly there was NO complimentary shuttle on the property. Getting to the Public shuttle requires a 2k walk down a rough,dusty, gravel road to reach HWY 307 and wait for its arrival. From there you can reach the various beaches and restaurants in the area. For that reason we highly recommend renting a car. Be aware that this is a bare-bones experience- the casitas are nothing fancy and are without phone, TV, or alarm clock but are well-maintained and clean. So if rustic solitude is your thing you'll be fine.
This place is unique., is away from the noise but is in excellent location, akumal beach is about 5 min. tulum or playa 20 min. location, location . everything is clouse by., but the service is the one that makes this place such a gem. denis and silvia the owner will make you fill like family they are awsome..ca't wait to go back to haven.
The little cabana has very comfortable bed, ac, kitchenette and hot shower! I think we had the best hot shower during our trip. I love the jungle with the duck. The pool was perfect. It is quiet and super relaxing. The breakfast was amazing, lots of choice! I really recommend this stop far away from the noise!
L'endroit est magnifique tous les arbre et fleur attire les oiseaux et petit animaux tel que coati lezare et iguane. La piscine est impeccable, les gens sont absoluement gentil. La seule chose.que je changerais sont les chaises exterieures. Merxi mille fois aux hotes!