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Al Ain Rotana

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Al Ain Rotana

Front of property - evening/night
Reception
View from room
Aerial view
Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Housekeeping
  • Parking included
  • Spa

Explore the area

Map
Sheikh Zayed Road, Al Ain, 1210
  • Jahili Public Park
    4 min walk
  • Al Jahili Fort
    8 min walk
  • United Arab Emirates University
    3 min drive
  • Al Ain (AAN)
    20 min drive

Room options

View all photos for Room, 1 King Bed, Balcony, Pool View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Pool View

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Balcony (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Balcony (Guest)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Guest)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Balcony, Pool View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Balcony, Pool View

  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Chalet, 1 Bedroom (Private Parking)

Minibar, in-room safe, desk, laptop workspace

Chalet, 1 Bedroom (Private Parking)

  • 1292 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Living area

Suite, 1 Bedroom, Kitchen

  • 1130 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 947 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Bedrooms (Duplex with Private Parking)

Private kitchen

Villa, 2 Bedrooms (Duplex with Private Parking)

  • 1507 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Chalet, 2 Bedrooms (Private Parking)

Private kitchen

Chalet, 2 Bedrooms (Private Parking)

  • 1292 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony, Pool View (New Wing)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Pool View (New Wing)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious)

  • 969 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, City View (Guest - New Wing)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, City View (Guest - New Wing)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Pool View (New Wing)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Pool View (New Wing)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, City View (Guest - New Wing)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, City View (Guest - New Wing)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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Exterior

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About this property

Al Ain Rotana

5-star Al Ain hotel walkable to Jahili Public Park
3 restaurants, 2 outdoor pools, and 2 poolside bars are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a sauna.
Al Ain Rotana offers 242 accommodations with minibars and laptop-compatible safes. This Al Ain hotel provides complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Al Ain Rotana features 2 outdoor swimming pools, a health club, a spa tub, and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 2 bars/lounges. Wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This Art Deco hotel also offers a children's pool, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite uncovered self parking and uncovered valet parking are complimentary.

Al Ain Rotana has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Zest Restaurant - This restaurant specializes in international cuisine and serves dinner only.
Trader Vics - This restaurant specializes in Asian cuisine and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.
Min Zaman - This buffet restaurant specializes in Mediterranean cuisine and serves breakfast and lunch. Open 24 hours. Open select days.
Aquarius Pool Bar - This bar is located by the pool. Happy hour is offered. Open daily.
Moodz - Onsite bar. Happy hour is offered. Open select days.
Late night fare is available from 24-hour room service.

Languages

Afrikaans, Arabic, English, Filipino, French, German, Hindi, Indonesian, Irish, Romanian, Russian, Thai, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free RV/bus/truck parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 127 for adults and AED 64 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Aquarius Pool Bar
  • Min Zaman
  • Moodz
  • Trader Vics
  • Zest Restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Health club
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa tub
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 buildings
  • 5 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid passport or valid UAE national ID (if applicable) at check-in. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 127 for adults and AED 64 for children
  • Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 3)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision

Property is also known as

Al Ain Rotana Al Ain
Rotana Hotel Al Ain Al Ain
Al Ain Rotana Hotel Emirate Of Abu Dhabi
Al Ain Rotana Hotel
Al Ain Rotana
Al Ain Rotana Hotel
Al Ain Rotana Al Ain
Al Ain Rotana Hotel Al Ain

Al Ain Rotana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 144 out of 249 reviews" "
Rating 8 - Good. 55 out of 249 reviews" "
Rating 6 - Okay. 21 out of 249 reviews" "
Rating 4 - Poor. 18 out of 249 reviews" "
Rating 2 - Terrible. 11 out of 249 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay for the second time is the best choice for family
Stayed 2 nights in Aug 2024

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing, a long with great service, staring from the entrance/ valet Luis helped us, then Jessie did great job at the reception along with great service support from the IT and the reception to solve a small issue I had at my room, then great breakfast with a lot of varieties and Yousef there was very polite and supportive, near the pool the people were very supportive specially the life guard Anaas and the team. The room that I booked is huge and I recommend you to book on first floor -new wing- it perfectly fitted my family including 2 of my kids and has huge balcony facing the pool, In general I would do it again for sure and this my 3rd time at this hotel, I could notice the level of changes and the great service level, thanks again 👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Yousef

Stayed 2 nights in Jul 2024

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Moses, Silicon Oasis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Jasmine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Hotel is very nice and clean. Entire family had a great time
Stayed 1 night in May 2024

10/10 Excellent

Hazem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very excellent
It was amazing staying and so romantic place with high service.
Stayed 1 night in May 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 3 nights in Apr 2024

10/10 Excellent

Kelly

Traveled with family and small children, Traveled with family
I would like to share my experience and notice that Mr Nader helped me with providing amazing room for my family. Service is 5 stars and pool and restaurant are mostly recommended.
Stayed 1 night in Apr 2024

2/10 Terrible

Madiha

Not very good
Stayed 1 night in Apr 2024

4/10 Poor

anna maria

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Rommella

Stayed 4 nights in Mar 2024

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Unpleasant
I booked on Hotels.com a king size bed pool view on the new wing, Where do I start .. I was given a twin room instead with a view of a pool under renovation, the balcony has no visual barrier to the rooms both to my right and left, if you look left or right you see your neighbors hence zero privacy. The bed mattress was quite stiff but the pillows were great, location is very good with plenty of parking. Don’t expect a “Rotana” experience.
Stayed 1 night in Feb 2024

2/10 Terrible

Eldar

Disliked: Staff & service, room comfort
Nice building, terrible service
I was really disappointed in the level of service we received during our stay in the hotel. The room was not properly prepared for 2 guest, even though that's what the booking said. Half of items in the room were missing for the 2nd person, like bathrobe, slippers, etc. When we brought this to the attention of the staff over the phone, we were promised the problem will be resolved shortly. After 10 minute silence, we called again and got another portion of promises. And then the same happened again. And again. Overall we made 4 calls in the span of an hour. We have wasted all this time waiting for someone to come, which is a lot considering this was a weekend trip for us. We have brought up this issue during the checkout, to which we got a response which I can only summarise as "Ah, so sorry that happened to you". It didn't happen to us. You did this. Talking to guests in passive voice does not make the situation better. It is baffling to me that this is supposed to be a 5 star hotel service. I would your hotels at all cost.
Stayed 1 night in Feb 2024

2/10 Terrible

Madiha Fathi Ibrahim

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The site manipulated my booking date,took my moneyandrefusetocorrectthedateandrefundIdidnotstayinthehotelmyverypoorratingsreflectsmyfrustrationfromHotelcom
The site manipulated my booking date,took my moneyandrefusetocorrectthedateandrefundIdidnotstayinthehotelmyverypoorratingsreflectsmyfrustrationfromHotelcom
Stayed 1 night in Feb 2024

10/10 Excellent

Reem

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

SANG KEUN, Daejon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious, comfortable
Stayed 1 night in Feb 2024

10/10 Excellent

James, Harrow

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel for 3 nights and can happily say it was a great experience. The breakfast had a-lot of choice with staff going out there way to get you anything you wished. The area had a lovely calm feel to it and was nice and quite too. In the evening we spent each night at trader vic restaurant/ bar, which was amazing! Food was great especially the seafood wok dish. Had a great tiki vibe with a large selection of cocktails and mock tails. The music Spanish vibes which worked really well. They had two girls who sang with great voices and added to the experience which was brilliant. Would highly recommend this place and if I’m ever back in Al Ain it would be the only place I would stay without a doubt.
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

AMER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Hazim, Riyadh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property has 2 wings (old and new), we choose to stay in the old wing (based on Jessie - reception team-) recommendation. It was great stay and our room was upgraded to junior suit. The suit was in excellent condition however it was missing some items like slippers, coffee machine, iron and iron board, but the stay was great. Thank you Jessie for making our stay wonderful.
Stayed 3 nights in Dec 2023

10/10 Excellent

ashish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Amira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023