*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Mercure Grand Jebel Hafeet Al Ain Hotel features a full-service spa, 2 outdoor swimming pools, a health club, and a children's pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.
Business amenities at this 4-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. This family-friendly hotel also offers a terrace, a complimentary children's club, and barbecue grills. Complimentary covered self parking and covered valet parking are available on site, along with a car charging station.
Mercure Grand Jebel Hafeet Al Ain Hotel has designated areas for smoking.
- Express check-in
- Number of outdoor pools - 2
- Elevator
- Fitness facilities
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Covered parking
- Business center
- Uncovered parking
- Porter/bellhop
- Secured parking
- Vegan menu options available
- Express check-out
- Covered parking
- Vegetarian menu options available
- Uncovered parking
- Free self parking
- Secured parking
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- No single-use plastic soda bottles
- Free valet parking
- No single-use plastic stirrers
- Limo or town car service available
- Biodegradable/compostable stirrers
- Computer station
- No single-use plastic straws
- Biodegradable/compostable straws
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Distance from property (ft) 3
- Terrace
- Luggage storage
- Distance from property (meters) 1
- Hair salon
- Concierge services
- Gift shops or newsstand
- Shopping on site
- Designated smoking areas
- Total number of rooms - 124
- Number of floors - 4
- Barbecue grill(s)
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- Spa treatment room(s)
- Billiards or pool table
- Meeting rooms
- Tours/ticket assistance
- Electric car charging station
- Free WiFi
- Vegetable garden
- Health club
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 2
- Children's club (free)
- Children's pool
- Safe-deposit box at front desk
- Free RV, bus, truck parking
- Free parking nearby
- Breakfast available (surcharge)
- Number of restaurants - 2
- 24-hour business center
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Room Amenities
Mercure Grand Jebel Hafeet Al Ain Hotel offers 124 accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. This Al Ain hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Balcony
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Iron/ironing board (on request)
- Free bottled water
- Wireless internet access
- Bidet
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Slippers
- Satellite TV service
- Free WiFi
- LCD TV
- Bathtub or shower
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Free self parking , Free valet parking , Free RV, bus, truck parking , Free parking nearby
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
LE BELVEDERE - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
EDEN ROCK - This poolside restaurant specializes in Italian cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Al Khyama - Overlooking the garden, this café serves light fare only. Reservations are required. Open daily.
Orient Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Lawrence Bar - This bar specializes in international cuisine and serves dinner only. Happy hour is offered. Open daily.
24-hour room service is available.
Spa Services
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
- Number of treatment rooms 2
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Deep tissue massage
- Swedish massage
- Thai massage
- Reflexology
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Assistive listening devices available
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.
Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, or fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Racquetball/squash on site
- Miniature golf on site
- Golfing nearby
- Hiking/biking trails on site
- Bicycle rentals on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately AED 65 for adults and AED 35 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: AED 150.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.
UnionPay
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property does not follow a brand or regulatory agency's sanitization guidelines
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for AED 150.0 per night.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.
Hotel Names
- Hafeet
- Hafeet Hotel
- Hotel Mercure Jebel Hafeet
- Jebel Hafeet Hotel
- Jebel Hafeet Hotel Mercure
- Jebel Hafeet Mercure Hotel
- Mercure Grand Jebel Hafeet Al Ain
- Mercure Grand Jebel Hafeet Al Ain Hotel
- Mercure Jebel Hafeet
- Mercure Jebel Hafeet Hotel
- Mercure Grand Jebel Hafeet Hotel
- Mercure Grand Jebel Hafeet
- Mercure Jebel Hafeet Al Ain
- Mercure Grand Jebel Hafeet Al Ain Hotel Hotel
- Mercure Grand Jebel Hafeet Al Ain Hotel Al Ain
- Mercure Grand Jebel Hafeet Al Ain Hotel Hotel Al Ain
Hotel Reviews
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