Tolip Family Club Borg El Arab

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tolip Family Club Borg El Arab

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Front of property - evening/night
Minibar, in-room safe, individually decorated, individually furnished
Balcony view

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking included
    Parking included
  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast included
    Breakfast included

Explore the area

Map
Army Stadium, Gate 8, Borg El Arab, Al-'Amriyah, 21934
  • Borg El Arab Stadium
    16 min walk
  • Fort Qaitbey
    19 min drive
  • Bibliotheca Alexandrina
    29 min drive
  • Alexandria (HBE-Borg El Arab)
    20 min drive

Room options

Junior Suite

  • 484 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Family Room

  • 592 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Room

  • 301 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Similar properties

About this property

Tolip Family Club Borg El Arab

4-star hotel in Mobarak City
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Tolip Family Club Borg El Arab offers 90 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. LED televisions come with premium cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Toilp Spa has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Tolip Family Club Borg El Arab features an outdoor pool and a health club. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This family-friendly hotel also offers a children's pool, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking and valet parking are available on site.

Tolip Family Club Borg El Arab has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Elements - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Spa tub
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Tolip Sports City Borg El Arab Hotel Alexandria
Tolip Sports City Borg El Arab Hotel
Tolip Sports City Borg El Arab Alexandria
Tolip Family Club Borg El Arab Hotel Al-'Amriyah
Tolip Family Club Borg El Arab Al-'Amriyah
Tolip Family Borg Arab Al'Amr
Tolip Family Club Borg El Arab Hotel
Tolip Family Club Borg El Arab Al-'Amriyah
Tolip Family Club Borg El Arab Hotel Al-'Amriyah

Tolip Family Club Borg El Arab Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 25 reviews" "
Rating 8 - Good. 7 out of 25 reviews" "
Rating 6 - Okay. 6 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 4 out of 25 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edgar, Lawrence

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way to get there seems very complicated to taxi drivers/uber. The GPS system doesn’t seem to work well in that area; plus, there is some road construction going on there.
Stayed 1 night in Oct 2023

8/10 Good

Husam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

6/10 Okay

Fikry, Dublin

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Staff are friendly but less professional
Stayed 1 night in Apr 2023

6/10 Okay

MOHAMMED

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Kareem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for short stay
Stayed 1 night in Jan 2023

8/10 Good

Emad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Yousri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ultimate comfort and pleasure.
Great experience in that quiet, clean and tidy hotel. The view is wonderful and the staff are very active and committed. When I have the opportunity to visit Alexandria again, this hotel will be my first choice, God Almighty willing.
In the wonderful garden accompanied by the sunset breezes and the wonderful dry weather
Stayed 1 night in Oct 2020

6/10 Okay

AWSEISSA

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Padmini, MARIETTA, United States of America

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolip hotels in Alexandria are bad!
Expedia booking for this hotel has the phone number of Tolip Alexandria instead of Tolip Sports City. When we called the number, we were told that the reservation could not be found, but the reservations from expedia are sent later sometimes! So, we arrived at Tolip Alexandria instead of Tolip Sports City. We were told that the booking was for another hotel which was 1.5 hours away! We had a 20 hour train journey with 2 kids prior to arrival, so we were not willing to take another taxi to another hotel which was 1.5 hours away! We asked if they could move the reservation to this hotel, but they refused saying that it was a different management. They were not even willing to give expedia rate for a new booking, they demanded rack rate!. So, we had to find another hotel nearby. Egypt has an economic crisis with tourist downturn, so they try to rip off the tourists that do go there.

8/10 Good

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel very welcoming and friendly staff with professional smile on their faces in spite of the numbers of people were in the hotel on that day for the Egypt vs Ghana game

2/10 Terrible

Josef

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

2/10 Terrible

Ammar

Stayed 2 nights in Oct 2022

4/10 Poor

Hazem

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
فندق متواضع جدا بالنسبه لرسوم الاقامه العاليه جدا على مستوى الفندق
Stayed 1 night in Oct 2021

10/10 Excellent

Hafade

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Profiteurs
A la fin du séjour on nous a demander de payer une serviette sale avec laquelle j’ai essuyé l’eau sale qui fuyait du frigidaire car leurs frigo était défaillant.
Stayed 2 nights in Jul 2021

6/10 Okay

Varley

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 7 nights in Apr 2021

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

firas

Liked: Staff & service, property conditions & facilities, room comfort
جيده
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
العجوزه
صوت الاغاني علي البيسين كان عالي اوي طول اليوم
Stayed 2 nights in Jul 2018

2/10 Terrible

nicht mehr hin, Niedersachsen

Disliked: Staff & service, property conditions & facilities
Sehr schlecht nicht empfehlenswert
Unglaublich schlecht Es ist kein Hotel, glaub mir es ist ein Militärlager An jeder Ecke vom Hotel gibt ein Soldat, bei jedem betritt oder Verlass das Hotel wird man und sein Kofer kontrolliert diese Soldaten sind wie überall in Ägypten auch am Flughafen unfreundlich, umverschämt, sehr laut. Ich wollte paar Fotos machen, aber ich hatte Angst von den Soldaten Es ist nicht empfehlenswert und kann gefährlich sein.
Stayed 6 nights in Feb 2018

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق رائع وعاملين خدومين بعده عن الخدمات وموقعه
كانت إقامة جيدة فندق نظيف وهادي والعاملين رائعين وخدومين مشكلته في موقعه وبعده عن الخدمات
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

محمد

Stayed 1 night in Sep 2017