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Al Badayer Vacation Packages

when i arrived i tried to reduce my stay by two nights due to a sudden death in the family but to my horror they first charged me more for my pre booked rooms and after rectifying that refused to reduce my bill by 2 nights. they said it was beause it was through a third party. but the third party had agreed and still nothing from the hotel.. i found reception poor and very slow to respond during our stay.

The hotel is very beautiful and well located the hotel standard is below the Versace!.l noticed a lot of cut down in staffs,amenities, the quality of food is low ,very expensive but is mediocre and not well presented l was very dissapointed. The staff are okay nothing special!.The service is poor at the concierge we rang the phone and hold on for a very long time with no response l tried 3 times in the end we took our own bags and went downstairs to check out Room 812. The bed is comfy but the towels given are worn out not fluffy need changes! They're are no enough towels sometimes we get two big bath towels and one small one and washing gel one tiny bottles for two persons..no consistency at all. I am dissapointed with the services and poor quality food.

Great hotel, our 2 bedroom suite was perfect, they were able to kindly upgrade us to a sea view which was fabulous. The staff were amazing. Special shout out to Aman that helped us on day 1. Pool is great and the free parking means you have a great base to explore from and a perfect retreat to return to. Will for sure be back.

Clean room, good staff, breakfast and spa

The hotel’s policy regarding outside food was confusing and contradictory. We were initially told that we were not allowed to heat up food purchased from outside, yet one receptionist later informed us that it was permitted as long as the food had been purchased within the previous hour. This inconsistency left us unsure about what the actual policy was and why different members of staff were giving different information. Clear, consistent communication would have avoided a lot of frustration and unnecessary food waste.

The pool area was very tired. The sun canopies were torn or ripped . The cushions on the sunbeds were torn or stained. The self service part of the restuarant the hot food side was not hot both at breakfast and dinner time.