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Mercure Quemado Resort

4.0 star property

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Photo gallery for Mercure Quemado Resort

Business center
Standard Twin Room, 2 Twin Beds, Balcony | In-room safe, desk, blackout drapes, soundproofing
Kayaking
Superior Suite, 1 Twin Bed, Balcony, Sea View | In-room safe, desk, blackout drapes, soundproofing
Sports facility

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Pet friendly
  • Gym
  • Spa

Explore the area

Map
Place Mohamed V, Al Hoceima, 32000
  • Quemado Beach
    ‪1 min walk‬
  • Al Hoceima Marina
    ‪5 min walk‬
  • Mimoun El Arssi Stadium
    ‪11 min walk‬
  • Al Hoceima (AHU-Charif Al Idrissi)
    ‪27 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Balcony, Sea View

Apartment, 1 Bedroom, Balcony, Sea View | In-room safe, desk, blackout drapes, soundproofing

Apartment, 1 Bedroom, Balcony, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Junior Suite, Multiple Beds, Partial Sea View (Mohammed V Site)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Junior Suite, 1 King Bed, Partial Sea View (Mohammed V Site)

  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 Twin Bed, Balcony, Sea View

Privilege, Room, 1 Twin Bed, Balcony, Sea View | In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Twin Bed, Balcony, Sea View

  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Suite, 1 Twin Bed, Balcony, Sea View

Superior Suite, 1 Twin Bed, Balcony, Sea View | In-room safe, desk, blackout drapes, soundproofing

Superior Suite, 1 Twin Bed, Balcony, Sea View

  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds, Balcony

Standard Twin Room, 2 Twin Beds, Balcony | In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room, 2 Twin Beds, Balcony

  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Executive Suite, 1 King Bed, Partial Sea View (Mohammed V Site)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Balcony

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Twin Bed, Balcony

  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Apartment, 2 Bedrooms, Balcony

In-room safe, desk, blackout drapes, soundproofing

Apartment, 2 Bedrooms, Balcony

  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Partial Sea View (Mohammed V Site)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Mercure Quemado Resort

4-star Al Hoceima hotel with 2 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Mercure Quemado Resort's 2 outdoor swimming pools, or pampering yourself at the full-service spa. Housekeeping is available on request.
Mercure Quemado Resort offers 169 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Plasma televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hair dryers, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
The onsite spa has couples treatment room(s). Services include facials, detox wraps, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.
Mercure Quemado Resort features a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 5 meeting rooms. This beach hotel also offers a children's pool, a nightclub, and spa services. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Mercure Quemado Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Mercure Quemado Resort has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MAD 120 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MAD 150 per pet, per day
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 120 per person
  • Airport shuttle fee: MAD 1000 per vehicle
  • Pet fee: MAD 150 per pet, per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Mercure Quemado
Mercure Quemado Al Hoceima
Mercure Quemado Resort
Mercure Quemado Resort Al Hoceima
Mercure Quemado Resort Hotel
Mercure Quemado Resort Al Hoceima
Mercure Quemado Resort Hotel Al Hoceima

Mercure Quemado Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 45 out of 151 reviews
Rating 8 - Good. 45 out of 151 reviews
Rating 6 - Okay. 25 out of 151 reviews
Rating 4 - Poor. 13 out of 151 reviews
Rating 2 - Terrible. 23 out of 151 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

siyu

Stayed 1 night in Oct 2024

8/10 Good

tarik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with family or friends
Stayed 3 nights in Oct 2024

8/10 Good

Ayoub

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Jennifer, Dulles

Traveled with family
Disliked: Amenities, property conditions & facilities
This hotel is uniquely located on one of the most beautiful bays in the world. Every room has a view, and what a view it is. Sadly, it has not been well maintained and is a shadow of what it must have once been. While staff members are kind, they are poorly trained and service is lacking. Lots of missed opportunities here to make this a better hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Ilham

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

2/10 Terrible

Roufaida

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The location was great but the hotel is old and has seen better days. Old furniture, broken cabinets and there was a broken pipe running on the stairs. Will not stay here again… if you read the reviews, most are about the entertainment team that forces you to give 5 stars to the hotel. The reviews about the rooms are almost all bad.
Stayed 3 nights in Jun 2024

6/10 Okay

Zakaria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Rachid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

berkani

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

6/10 Okay

Mostafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for me
Great view from the balcony. The only problem is you have to have a car because the hotel is located at see level. Otherwise you’ll have to walk up the hill for at least 20 minutes to go downtown.
Stayed 2 nights in Dec 2022

8/10 Good

Consuelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel but a lot of disappointments
The front desk service was top.. Love the welcoming smile, the room was clean spacious, The only negative about the room is the balcony floor all loose or maybe damage and it os a lit scary to walk on it. Same outside the hotel by the restaurant sitting area... Also online the hotel advertising a long list of free services like hair, pedicure and manicure services and they are not free st all....But the biggest problem we encounter at this beautiful hotel is the Restaurant service, starting with it is a big restaurant and bar that only have 2 servers one for the restaurant and one for the Bar that also served outside sitting area,, I think his name is Hamza, he does an amazing service, it is a huge area and he does all well, the food are bacic dishes and they all are very over priced, 35 dhs for a small can of soda, that is just to me tion some, breakfasts was free we order at the room, both days was a simple breakfast not napkins, nott utensils, only one cup of tea per person, I asked for black coffee both days they bring me coffee with milk and both days called back and I asked to please replace the lady that answer said sorry they will bring it to you now.... Sadly 2 weeks after I left the hotel I still waiting for the coffee... So restaurant manager need to step up and check what is going on in his restaurant.I asked to speak to the manager and was not available..so I am writing this review and I wish they improve the situation. the beach is not private and is full.
Stayed 2 nights in Jul 2022

6/10 Okay

Zineb

Stayed 2 nights in Aug 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Ahlam

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Rachid

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Mohamed

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
bon service, vue exceptionnelle et personnel sympathique
Stayed 3 nights in Jun 2021

2/10 Terrible

El Mahjoub

Stayed 4 nights in Jul 2021

10/10 Excellent

Zouheir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2021

8/10 Good

achraf, Agadir

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place is wonderful. I stayed in the suite next to the hotel and enjoyed everything : the view, the beach and the cleaniness. However, we didn't like the buffet. The variermty was poor.
Stayed 2 nights in Oct 2020

6/10 Okay

Hicham, Casablanca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location and all rooms with a view in the famous quemadou beach. breakfast is not great. And the lines on the buffet is not very good. Also the lack of restaurants choices for dinner. They allow so many people from outside to set in the cafe that guest of hotel can’t find tables. the service is ok and most of the wait staff are super friendly. They are just so stretched with a lot of people so it become slow. I wish the owners and management invest in other choices of food and restaurants.
Stayed 2 nights in Aug 2020