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Alagna Mountain Resort & SPA

4.0 star property

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Photo gallery for Alagna Mountain Resort & SPA

Front of property - evening/night
Courtyard
Pool
Deluxe Double or Twin Room | In-room safe, desk, soundproofing, free WiFi
In-room safe, desk, soundproofing, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking included
  • Pet friendly
  • Spa

Explore the area

Map
Via Martiri della Libertà, 1, Alagna Valsesia, VC, 13021
  • Alagna-Pianalunga Gondola
    ‪7 min walk‬
  • Sesia Valley
    ‪2 min drive‬
  • Pianalunga-Cimalenga-Salati Cable Car
    ‪20 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, soundproofing, free WiFi

Suite, 2 Bedrooms

  • 592 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Bedrooms

In-room safe, desk, soundproofing, free WiFi

Junior Suite, 2 Bedrooms

  • 484 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Comfort Room, 1 Bedroom

In-room safe, desk, soundproofing, free WiFi

Comfort Room, 1 Bedroom

  • 409 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, desk, soundproofing, free WiFi

Superior Double or Twin Room

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Double or Twin Room

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Suite

In-room safe, desk, soundproofing, free WiFi

Deluxe Suite

  • 807 sq ft
  • Sleeps 9
  • 2 Double Beds, 1 Twin Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

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About this property

Alagna Mountain Resort & SPA

4-star Alagna Valsesia hotel with restaurant
Pamper yourself in Alagna Mountain Resort & SPA's spa, enjoy the bar/lounge and restaurant, or hop on the free ski shuttle and hit the slopes. Change of towels is available on request.
Alagna Mountain Resort & SPA offers 49 accommodations with safes and complimentary bottled water. This Alagna Valsesia hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a sauna and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. This ski hotel also offers ski storage and a children's pool. Complimentary self parking is available on site, along with a car charging station.

Alagna Mountain Resort & SPA is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Corno Bianco - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Im Land Bierstube - Onsite pub. Open daily.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12.50 to 15 for adults and EUR 6 to 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Corno Bianco
  • Im Land Bierstube

Things to do

  • Children's pool
  • Full-service spa
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Children's pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property charges a facility fee of EUR 35 per person per 2 hours to access the spa and the pool.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.50 to 15 for adults, and EUR 6 to 8 for children
  • Airport shuttle fee: EUR 190 per vehicle (one-way)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Pool fee: EUR 20 per day
  • Spa fee: EUR 15 per day
  • Facilities fee: EUR 35 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT002002B4HN8NC3XF

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alagna Experience Resort Alagna Valsesia
Alagna Experience Alagna Valsesia
Alagna Experience
Alagna Experience Alagna Vals
Alagna Experience Resort
Alagna Mountain Resort SPA
Alagna Mountain Resort & SPA Hotel
Alagna Mountain Resort & SPA Alagna Valsesia
Alagna Mountain Resort & SPA Hotel Alagna Valsesia

Alagna Mountain Resort & SPA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 59 out of 93 reviews
Rating 8 - Good. 22 out of 93 reviews
Rating 6 - Okay. 10 out of 93 reviews
Rating 4 - Poor. 1 out of 93 reviews
Rating 2 - Terrible. 1 out of 93 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jon, Reykjavik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alagna Mountain Resort & SPA provides nice facility and exceptionally friendly staff. Serving delicious breakfast and dinner on site and offer complementary activities scheduled at the hotel and around the village Excellent recommendations on activities and restaurant.
Stayed 7 nights in Dec 2024

6/10 Okay

Janelle

Traveled with family
Liked: Property conditions & facilities
A resort with great potential. Bad: ac did not work, blood on pullout couch, restaurant is closed half the week, spa services next to none, no help with obtaining even a simple blanket at nighttime, they charge for water and shut off cool water dispenser after breakfast and say you have to pay, charge you 5 euro to replace your towel after spa or swimming. Good: the friendliest night staff guy! A dream of a place with picture perfect mountain view, old town feel, great local restaurants, hiking is amazing a cable car is there, rolling waters, i felt safe. Nice pool. This place could be a 5 star resort if the staff was more dedicated, the spa had more services, and if it wasn't so sparsely staffed and they didnt charge for basic human needs. Food was ok, but on the fastfood side of a menu for the hot food.
Blood on pull out
Beautiful view
Animal friendly town
Broken ac never fixed, this is at nighttime with doors open
Stayed 2 nights in Jul 2024

10/10 Excellent

RIMVYDAS

Stayed 2 nights in Jun 2024

10/10 Excellent

BOJAN, Palo Alto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Roger

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was over run with children And dirty. Rooms were stifling. No fans available. Krpt passports
Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bran d new structure I will go back
Stayed 1 night in Jun 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

relaxing spa hotel

Wonderful hotel every facility you could want , spa excellent ,nice bar and staff very friendly I asked for a small repair to my room and it was dealt with very quickly . close to the lifts but a free bus service if wanted only about 350 metres.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So much potential but disappointing

Too many rules! A kitchen without ready access to pans etc. Had to pay 50 euros to have a drawer unlocked. No tea towel or scourer so obviously did not want us to use kitchen. Charged for coffee pods in room. Spa opening hours limited to 10 am - 8 pm Not 450 yards to ski lift more like 750 or even a 1 km would take at least 25 mins to walk. No bus on first day and resort would not assist us so had to drive up. Put do not disturb on door but cleaners just ignored it! Very confusing layout
Stayed 2 nights in Feb 2019

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night break with kids

Really nice hotel, loads of parking, clean with friendly staff. Good location in winter or summer with excellent restaurant.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meets family skiing requirements

Hotel and staff are excellent - great location for the skiing facilities and village.

10/10 Excellent

Jon Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A rewarding experience after a long drive.

Hotel is very well situated in Alagna , less than 10 minute walk from the telecabine to the slopes. The hotel provides a shuttle service to/from the telecabine in the morning and mid afternoon and is less than 100m from the bus stop for the public navette service when the hotel service isnt operating. All staff were extremely welcoming and professional. Our long journey meant that we arrived at 22.45 , well after the reception closes, but there were staff available in the bar, anticipating our arrival, who passed us our room keys, and left the admin side of check in until the morning. Breakfast is good, coffee is excellent as you would expect in Italy , we didnt eat in Corno Bianco restaurant in the evenings, but the food & drink quality, menu selection and service level in the Bierstube bar did not disappoint. Spa and Pool facilites were clean , modern, the right size for the hotel with indoor and outdoor pool. Keeping the Sauna/Steam room limited to age 16 and over ensured a relaxed atmosphere - spa staff were very helpful. Rooms themselves were spacious, clean and well maintianed. The free wifi is essential when travelling with teenagers. No limit to the number of devices per room is another bonus. The only minor issue that we reported to reception, a non functioning coffee machine, was resolved before our afternoon return the same day. In the suite, the kitchenne has a hob, but no plates/pans/utensils - dont plan to self cater, use the local restuarants instead!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Italian Alps

Overall this was a nice modern hotel in a beautiful area that was very reasonably priced. I would stay here again. However, service was a hit and miss. There was warmth; however, I am not sure if it was the language difference at times it was a little chaotic. After a late check in and advising we would need to use the kitchen and would pay the deposit- we had to ring again to get it unlocked. Also there was no trolleys for luggage and someone said they would help us but then walked off. Would recommend more luggage trolleys in both buildings. The room had a kitchen; however, the crockery and cutlery provided were very minimal. No tea towels/ cloths/ detergent, bread knives, chopping board, kettle or microwave. The table in our room was totally inappropriate and did not fit- it was extremely awkward to get around (placed in the middle of the room and the chairs did not fit under). The second day when our room was serviced we asked for some fresh towels and they forgot to replace the upstairs ones so my daughter and mother in law didn't have any after they got out of the shower after dinner which was a bit of a pain. Also there was some conflicting information in the service book in the room ie there should of been a nightly turn down service and there wasn't and also it was confusing if children were permitted in the pool area ( it stated that they were not if under 16?). The pool area was beautiful and very relaxing, our daughter also enjoyed the kids club.
Stayed 3 nights in Dec 2017

10/10 Excellent

Jacopo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter wonderland

A wonderful winter wonderland whit an amazing facility the spa what an experience
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a very nice hotel we love the spa.

a very nice hotel we love the spa.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Borgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Julian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Francesco Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verena

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto molto bello, struttura per famiglie molto elegante
Stayed 2 nights in Aug 2024