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Marriott Albany

3.5 star property

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Photo gallery for Marriott Albany

Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Courtyard
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Free airport shuttle
  • Housekeeping
  • Room service
  • Pool
$142
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
189 Wolf Rd, Albany, NY, 12205
  • Place, Colonie Center Mall
    ‪3 min drive‬
  • Place, University at Albany
    ‪7 min drive‬
  • Place, MVP Arena
    ‪13 min drive‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 360 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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4.6 out of 5, Wonderful, 1,020 reviews
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About this property

Marriott Albany

3.5-star Albany hotel close to Colonie Center Mall
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Marriott Albany offers 359 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. A pillow menu is available. 46-inch Smart televisions come with Netflix. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Albany hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, Marriott Albany provides an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 15989 square feet (1485 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite parking is available (surcharge).

Marriott Albany is a smoke-free property.

Chats Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to midnight on request
  • Free RV/bus/truck parking on site
  • Covered self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chats Lounge

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15,989 square feet of conference space
  • 19 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 46-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June 24 to September 05
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Albany Marriott
Marriott Albany
Marriott Hotel Albany
Albany Courtyard
Courtyard By Marriott Albany Thruway Hotel Albany
Albany Marriott Hotel
Albany Marriott Hotel Albany
Albany Marriott
Marriott Albany Hotel
Marriott Albany Albany
Marriott Albany Hotel Albany

Reviews

Marriott Albany Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 332 out of 746 reviews
Rating 8 - Good. 229 out of 746 reviews
Rating 6 - Okay. 107 out of 746 reviews
Rating 4 - Poor. 47 out of 746 reviews
Rating 2 - Terrible. 31 out of 746 reviews

Reviews

4/10 Poor

Larry

Liked: Cleanliness, staff & service
Garbage in hallways. Tears in wallpaper in room
Stayed 2 nights in Aug 2025

6/10 Okay

Jaime

Traveled with family
Disliked: Cleanliness, property conditions & facilities
D
Stayed 1 night in Aug 2025

2/10 Terrible

Marilee

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear Management, I am writing to formally express our disappointment regarding the unresolved issues we faced during our recent stay at your establishment. Upon checking into our room, we immediately noticed that the air conditioning was not functioning, making the room extremely uncomfortable. Additionally, the main light switch was defective and could not be turned off, which further disrupted our experience, especially during the night. At 10pm, we promptly informed the front desk about these problems and requested a room change. We had to wake our kids up for this matter. We also asked to speak with a manager to address our concerns. The front desk employee assured us that a manager would call us back to follow up on the situation. Unfortunately, we never received any communication, nor was the matter resolved during our stay. Given the inconvenience, lack of basic room functionality, and the absence of any follow-up from your management, we find this experience far below the standards of service we expected. We kindly request a refund as compensation for the significant discomfort and poor customer service we encountered. We trust that you will take this matter seriously and address it promptly. We look forward to hearing from you.
Fan was installed, but we were still unable to be comfortable and sleep.
This light switch couldn’t go off. Keeping the room very bright.
Stayed 1 night in Jul 2025

6/10 Okay

Stephen Van

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was dated and tired
Stayed 3 nights in Jul 2025

8/10 Good

Mandy

Liked: Cleanliness
Nice area
Stayed 2 nights in Jul 2025

4/10 Poor

Helaine

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’m writing to share feedback following my recent stay with my family at the Marriott Albany over the weekend. Unfortunately, we were very disappointed with the cleanliness of our room upon arrival. The floors were visibly dirty, the bathroom appeared not to have been properly cleaned, and there were black, mold-like spots in the shower. For the price we paid, we expected a much higher standard of cleanliness and comfort. While I want to acknowledge that the front desk staff was kind and accommodating, the condition of the room made our experience far below what we’ve come to expect from Marriott. It has certainly made me hesitant about choosing other Marriott locations in the future. I hope you’ll take this feedback seriously and address these issues to improve the experience for future guests.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ken

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO Way

Unbelievable , we called the hotel ahead of time to arrive around 1am and made a sure 2 people -2 beds and when we checked in the room is not available . only one bed and roll on bed only. Never used this place again and they told me that HOTELS.com fault.
Stayed 1 night in Jul 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in
Stayed 1 night in Jul 2025

10/10 Excellent

Aracellys

Stayed 1 night in Jun 2025

10/10 Excellent

Rene

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Clare

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s old and dirty everywhere
Stayed 1 night in Jun 2025

2/10 Terrible

Adam

Stayed 1 night in Jun 2025

10/10 Excellent

shannon

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

8/10 Good

Sonya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Marriott to attend our son’s graduation from University at Albany. The location was great, it was so close to all of the stores and restaurants which were so convenient. Great bar and restaurant at the property where we had breakfast. Staff was friendly. Our room was okay, the bathroom was a strange layout, the toilet was so close to the shower. You had to be careful not to knock your head on the shower door. However, my father stayed in a room down the hall from us and his bathroom was fine. The hallways could use some updating. But it was a clean space and the hotel met our needs.
Stayed 2 nights in May 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Customer Service. Everyone was very accommodating. Thank you !!
Stayed 2 nights in May 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

jennifer

Stayed 1 night in May 2025

10/10 Excellent

katty

Stayed 3 nights in Apr 2025

10/10 Excellent

Rajesh

Stayed 1 night in Apr 2025

6/10 Okay

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Unable to get breakfast before a conference and not open for lunch.
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo

Stayed 3 nights in Feb 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fast check-in and helpful reception
Stayed 1 night in Mar 2025

10/10 Excellent

Myrna, Corpus Christi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening staff very friendly
Stayed 1 night in Jan 2025