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Best Western Plus Franklin Square Inn Troy/Albany

2.5 star property

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Photo gallery for Best Western Plus Franklin Square Inn Troy/Albany

Terrace/patio
Suite, 1 King Bed, Balcony, River View (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet
Suite, 1 King Bed, Balcony, River View (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet
Blackout drapes, iron/ironing board, free cribs/infant beds, Internet
Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area | 32-inch flat-screen TV with cable channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$151
includes taxes & fees
Jan 6 - Jan 7, 2026

Explore the area

View in a map
One Fourth Street, Troy, NY, 12180
  • Place, Rensselaer Polytechnic Institute
    ‪3 min walk‬
  • Place, Troy Savings Bank Music Hall
    ‪5 min walk‬
  • Place, Russell Sage College
    ‪6 min walk‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 284 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed, Balcony, River View (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Suite, 1 King Bed, Balcony, River View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area | 32-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Flat Screen Television, Desk, Wi-Fi

  • Sleeps 2

View all photos for 1 King Bed, Mobility Accessible, Roll in Shower, Pet Friendly Room, Non-Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

1 King Bed, Mobility Accessible, Roll in Shower, Pet Friendly Room, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 2

Suite-2 Queen Beds, Non-Smoking, Sofabed, Dry Bar, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Sitting Area, Dry Bar, Shower Only

  • Sleeps 4

1 King Bed, Non-Smoking, Larger Room, Sofabed, High Speed Internet Access

  • Sleeps 4

2 Queen Bed Wifi Coffee Maker Hairdryer Iron and Ironing Board Non Smoking

  • Sleeps 4

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 4

King Suite with Sofabed and River View, Fireplace, Balcony

  • Sleeps 4

1 Queen Bed, Mobility Accessible, Bathtub, Pet Friendly Room, Non-Smoking, Full Breakfast

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, 2 Room, Sofabed, Dry Bar, SPA Shower

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Larger Room, Sofabed, Sitting Area, Microwave and Refrigerator, Wi-Fi

  • Sleeps 6

Accessible-1 King, Mobility Accessible, Roll In Shower, Wifi, Non Smoking

  • Sleeps 2

King Suite With Sofabed-Non Smoking

  • Sleeps 4

About this property

Best Western Plus Franklin Square Inn Troy/Albany

Troy hotel walkable to Rensselaer Polytechnic Institute
This smoke-free hotel features a 24-hour fitness center, a coffee shop/cafe, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Best Western Plus Franklin Square Inn Troy/Albany offers 88 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast. A computer station is located on site and wired and wireless Internet access is complimentary. A business center is on site. This Troy hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Complimentary self parking is available on site.

Best Western Plus Franklin Square Inn Troy/Albany is a smoke-free property.

Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN PLUS Franklin Square Albany
BEST WESTERN PLUS Franklin Square Inn Albany
BEST WESTERN PLUS Franklin Square Inn Troy Albany
BEST WESTERN PLUS Franklin Square Troy Albany
Best Western Plus Franklin Square Inn Troy/Albany Troy
Best Western Plus Franklin Square Inn Troy/Albany
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Best Western Plus Franklin Square Inn Troy/Albany Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1003 reviews
Rating 8 - Good. 282 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with modern, cozy lobby and dining area. The breakfast spread was notably good. Solid customer service. The only quirks were the sink design (low height and tended to spray) and loud AC unit. Great location near the river, RPI, and downtown retail and restaurants. Highly recommended overall!
Stayed 3 nights in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Scott

Stayed 1 night in Sep 2025

4/10 Poor

Judith

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The overall lobby and breakfast area was cluttered. seating area cushions were dirty, stained and under the cushions was extreme amount of food crumbs. No milk for coffee or cereal. Returned in evening to no hot water for a shower.
Stayed 1 night in Sep 2025

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not at this time
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to everything you’d want in TROY. Steps away from the Riverwalk with access to several waterfront restaurants. Bus stop right outside property. Location, location, location. Large assortment for breakfast (included). Fruit, oatmeal, yogurt, pancakes, burritos, eggs, bacon, links, potatoes, bagels, toast, cereal, coffee, juice, all the toppings you could think of. Top notch. Great for hotel quality. Only thing I didn’t like was no coffee pot in room, but so many shops nearby.
Stayed 5 nights in Sep 2025

10/10 Excellent

Catherine, Glenwood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and they had laundry facilities. Perfect for our long trip.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
There's parking, but also you can easily walk to several restaurants and the free breakfast is great with vegan options.
Stayed 4 nights in Aug 2025

6/10 Okay

Eileen

Stayed 1 night in Sep 2025

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Nuridiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean. Staff was courteous. Breakfast was really good.
Stayed 1 night in Aug 2025

4/10 Poor

Sacha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms had an unpleasant odour. We changed from the first but the second room was no better.
Stayed 1 night in Aug 2025

10/10 Excellent

Manuel

Stayed 1 night in Aug 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 2 nights in Aug 2025

8/10 Good

Dorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Its in a great location of downtown troy. Nice restaurants, shops, bakeries, etc
Stayed 3 nights in Aug 2025

10/10 Excellent

Yao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Stayed 1 night in Aug 2025

10/10 Excellent

Ambily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

András

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed here for one night because we were visiting RPI. Everything was great!
Stayed 1 night in Aug 2025

10/10 Excellent

KARINA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice front desk
Stayed 1 night in Aug 2025

10/10 Excellent

Colin, Hillsburgh

Stayed 1 night in Aug 2025

10/10 Excellent

ADRIENNE, Rochester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Beds were comfortable. Location is perfect for us. Will stay here again
Stayed 1 night in Aug 2025