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Windsor Hotel, an Ascend Collection Hotel

3.0 star property

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Photo gallery for Windsor Hotel, an Ascend Collection Hotel

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Lobby
Lobby
Suite, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
$131
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
125 W Lamar St, Americus, GA, 31709
  • Place, Rylander Theatre
    ‪2 min walk‬
  • Place, Global Village & Discovery Center
    ‪9 min walk‬
  • Place, Statue of Charles Lindbergh
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(34 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 Queen Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Tower

Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, 1 King Bed, Non Smoking, Tower

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Presidential Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Windsor Hotel, an Ascend Collection Hotel

3-star Americus hotel with bar/lounge
3 restaurants, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Windsor Hotel, an Ascend Collection Hotel offers 53 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 43-inch LCD televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 5005 square feet (465 square meters) include conference space. This Americus hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Windsor Hotel, an Ascend Collection Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 9:30 AM.
Windsor Hotel, an Ascend Collection Hotel has 3 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 9:30 AM on weekends; USD 13 for adults and USD 13 for children
  • 3 restaurants
  • A bar/lounge

Things to do

  • Shopping

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Built in 1892
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 13.00 for adults and USD 13.00 for children
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hotel Windsor
Windsor Hotel Americus
Best Western Plus Windsor Americus
Best Western Plus Windsor Hotel
Best Western Plus Windsor Hotel Americus
Best Western Windsor
Best Western Windsor Hotel
Windsor Best Western
Windsor Hotel
Best Western Plus Windsor Hotel
Windsor Hotel Ascend Hotel Collection
Windsor Hotel, Ascend Hotel Collection Hotel
Windsor Hotel, Ascend Hotel Collection Americus
Windsor Hotel, Ascend Hotel Collection Hotel Americus

Reviews

Windsor Hotel, an Ascend Collection Hotel Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 762 out of 1004 reviews
Rating 8 - Good. 151 out of 1004 reviews
Rating 6 - Okay. 46 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

Reviews

10/10 Excellent

Kristy

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Windsor Hotel

It’s a beautiful hotel that’s been refurbished to resemble the 1890’s era. Rooms were spacious and comfortable. The hotel restaurant and bar were great fantastic. Be sure to take advantage of the outdoor space on the 2nd and 3rd floor. Great views of the downtown area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kurt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ghosts are fun too!
Stayed 2 nights in Jul 2025

10/10 Excellent

Shanise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Room Not Clean

Room had hair in the carpet and bathroom floor. Towels were soiled and hard. Poor room cleaning and unfit for a comfortable stay
Stayed 1 night in Jun 2025

8/10 Good

Casmin

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Charming Hotel, fantastic staff!!
Stayed 2 nights in Jul 2025

6/10 Okay

Raquel

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Friendly and helpful staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

ALANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was great!

The room was great! Very spacious, clean and the beds were super comfortable. We actually had most of our meals at the various restaurants there, the food deserves its own review, it was delicious. I cannot wait to go back!
Stayed 2 nights in Jun 2025

10/10 Excellent

Arthur

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the beauty and grandeur of the building, inside and out.
Stayed 1 night in Jul 2025

6/10 Okay

Jose

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Raimundo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Jun 2025

8/10 Good

Serah

Liked: Cleanliness, property conditions & facilities

It’s pretty… but they can do a lot better yeah

We stayed here on our wedding night, came in all dressed up and staff looked at us like we were crazy when we had obviously just got married. I just expected better customer service from the cost of the location. Overall, the beds were comfortable, and the rooms were clean. The atmosphere is fine, but they should be more welcoming to everyone no matter their age race gender whatever… also I had called multiple times on the phone to ask if they offered any honeymoon packages or anything of that nature that acted as if I was an inconvenience and told me that I could just look online to see that. Sadly, I couldn’t find any of those options online so I just booked a basic room the attitude that I received on the phone was nearly enough to make me not book there at all, but there weren’t many options in the area, especially for such a special night… I don’t believe we will ever stay there again, considering how we were treated and made to feel very unwanted and unwelcome.
Stayed 1 night in Mar 2025

10/10 Excellent

A L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Diane

Stayed 3 nights in Jun 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Leonard, Roswell

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historic hotel is fabulous if you like history and architecture which we do. Friendly staff
Stayed 1 night in Jun 2025

4/10 Poor

Kelby

Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Farron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and helpful; going above the norm to provide our requests. Property has some age issues, floor buckling which was difficult for my wife to manage with a broken foot.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Stayed 1 night in Jun 2025

10/10 Excellent

Kendra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Holly

Stayed 2 nights in Jun 2025