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SureStay Hotel by Best Western The Clarence on Melville

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western The Clarence on Melville

Front of property
Exterior
Minibar, laptop workspace, soundproofing, iron/ironing board
Standard Room, 1 King Bed, Non Smoking | Minibar, laptop workspace, soundproofing, iron/ironing board
Standard Room, Multiple Beds, Non Smoking | Minibar, laptop workspace, soundproofing, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
191 Albany Highway, Mount Melville, WA, 6330
  • Mount Melville Lookout
    12 min walk
  • Town Hall
    17 min walk
  • Vancouver Arts Centre
    4 min drive
  • Albany, WA (ALH)
    10 min drive

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Minibar, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | Minibar, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Minibar, laptop workspace, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Minibar, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Twin Bed, Non Smoking

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Twin Bed, Non Smoking

  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Minibar, laptop workspace, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub | Minibar, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

SureStay Hotel by Best Western The Clarence on Melville

3-star hotel in Mount Melville
Along with laundry facilities, this hotel has express check-in and express check-out. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite. Limited housekeeping is available.
SureStay Hotel by Best Western The Clarence on Melville offers 59 air-conditioned accommodations with minibars and hair dryers. LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on weekdays only.

SureStay Hotel by Best Western The Clarence on Melville features multilingual staff, tour/ticket assistance, and a garden. Wireless Internet access is complimentary. This Albany hotel also offers complimentary newspapers in the lobby, laundry facilities, and express check-in. Onsite self parking is complimentary.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: AUD 13.50 for adults and AUD 13.50 for children

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 1 floor

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Minibar
  • Toaster

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately AUD 13.50 for adults and AUD 13.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Clarence Melville Motel Albany
Best Western Clarence Melville Motel
Best Western Clarence Melville Albany
Best Western Clarence Melville
Best Western Clarence Motel
Best Western Clarence
BW The Clarence on Melville
Best Western The Clarence on Melville
SureStay Hotel by Best Western The Clarence on Melville
SureStay Hotel by Best Western The Clarence on Melville Hotel

SureStay Hotel by Best Western The Clarence on Melville Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 119 out of 352 reviews" "
Rating 8 - Good. 146 out of 352 reviews" "
Rating 6 - Okay. 59 out of 352 reviews" "
Rating 4 - Poor. 26 out of 352 reviews" "
Rating 2 - Terrible. 2 out of 352 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place to stay and staff are always so very helpful and kind.
Stayed 1 night in Jun 2024

10/10 Excellent

Jimmy Tuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for accommodating me!
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient comfortable and clean felt safe . Air con very noisy and tricky to use.
Stayed 2 nights in Jun 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
Shower was great, room was fine. Maybe time to update the ac to modern quieter ones but overall no complaints.
Stayed 2 nights in May 2024

6/10 Okay

Leanne

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, convenient location. Affordable and the room was lovely and clean
Stayed 2 nights in May 2024

6/10 Okay

Marg

Traveled with partner
Liked: Cleanliness, staff & service
After a mistake that I made at the time of my booking, the receptionist was very understanding and was able to guide us to satisfactory resolution.
Stayed 1 night in May 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, room comfort
Staff were so helpful. No complaints at all. Room was comfy and shower was hot. Chilled wine glasses and microwave, plus plates and utensils made for a pleasant stay.
Stayed 2 nights in Apr 2024

6/10 Okay

Ross

Stayed 2 nights in Apr 2024

4/10 Poor

florence

Traveled with family
The carpet was stained. Squished bugs on ceiling and walls. The seats were so disgusting we would not even put a bag on them. The bed was sunken and you could feel every spring. Dude with loud engine doing ‘deliveries’ all night. This was terrible and so not worth the money.
Stayed 1 night in Apr 2024

8/10 Good

Peter

Stayed 1 night in Mar 2024

6/10 Okay

Trevor

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean but very much in need of complete renovation and modernisation! Ok for a one night stop over but thats all. Albany is amazing with plenty to do and see, costal views that take your breath away!
Stayed 2 nights in Mar 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent place.
Stayed 28 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big rooms and good double bed.
Stayed 3 nights in Feb 2024

10/10 Excellent

wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
checking in was easy, the receptionest was really nice ( sorry forgot her name ) we had a standard room and was suitable for our needs and very clean.if i had to pick a negative for me it was having a top sheet on top of the doona, although i believe this is the in thing now, to me it is quicker, easier & cooler to just to remove the doona and leave the top sheet on, but everyone is different. so not a big deal.
Stayed 1 night in Feb 2024

8/10 Good

iain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

lin

Traveled with group, Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Jennifer

Traveled with partner
Liked: Staff & service
The room was neat and tidy. However the air conditioner was noisy and a bit too cold. The pillows are hard. The sheets in my opinion had too much starch in because every turned over in bed all you heard were the sheets.
Stayed 1 night in Feb 2024

10/10 Excellent

Gary, Mission

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, room with all amenities, and very good staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay, my room was clean and tidy. The only thing I can complain about is the cleaning ladies were extremely loud talking and laughing outside my room and in the laundry which was right next door to my room. Other than that, it was great. 😊
Stayed 1 night in Feb 2024

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice clean
Stayed 1 night in Jan 2024

4/10 Poor

Bruce

Stayed 1 night in Jan 2024

10/10 Excellent

peter, perth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the peace and quiet even though the hotel is situated on a busy road, and there is a cycle path connecting you to city centre.
Stayed 1 night in Jan 2024