A 24-hour front desk, free self parking, and free WiFi in public areas are available at this hotel. Change of towels is available on request.
Capital Inn & Suites offers 51 air-conditioned accommodations with hair dryers and complimentary toiletries. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.
Capital Inn & Suites has designated areas for smoking.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Family friendly
In-room microwave
In-room refrigerator
Conveniences
24-hour front desk
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Grab bar in shower
Handrails in stairways
In-room roll-in shower
Portable shower seat
Stair-free path to entrance
Upper floors accessible by stairs only
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible parking
Wheelchair-accessible van parking
More
2 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV with cable channels
Food and drink
Microwave
Refrigerator
More
Air conditioning
Desk
Free local calls
Heating
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Property payment types
Important information
Optional extras
Pet fee: USD 20 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Property is also known as
Econo Lodge Downtown Hotel Rensselaer
Econo Lodge Downtown Rensselaer
Capital Inn Rensselaer
Capital Rensselaer
Capital Inn & Suites Hotel
Capital Inn & Suites Rensselaer
Capital Inn & Suites Hotel Rensselaer
Capital Inn & Suites Reviews
Reviews
5.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 44 out of 384 reviews" "
10 - Excellent
44
Rating 8 - Good. 72 out of 384 reviews" "
8 - Good
72
Rating 6 - Okay. 83 out of 384 reviews" "
6 - Okay
83
Rating 4 - Poor. 73 out of 384 reviews" "
4 - Poor
73
Rating 2 - Terrible. 112 out of 384 reviews" "
2 - Terrible
112
5.4/10
Cleanliness
6.6/10
Staff & service
4.8/10
Amenities
5.2/10
Property conditions & facilities
5.2/10
Eco-friendliness
Reviews
6/10 Okay
ROBERT
Business traveler
Aug 15, 2024
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
You get what you pay for & you aren't paying much.
This place was okay, there were sketchy people hanging around but the place was cheap and convenient with ample parking.
Very dirty and unclean everywhere. Noisy. But A/C worked and soft beds it worked but won't stay there again.
wade
Stayed 1 night in Jul 2024
2/10 Terrible
Mary-Rose
Traveled with family and small children
Jul 28, 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
Coming in from out of town; the pictures really sell the place. It was sketchy from go. My husbands phone said “permanently closed”. Drove in to see obvious tenants going from 1 from to the next. Out back where we were to stay was decent and some what hidden. But once we got into the room it was a disaster. Dirty, dingy, odors and worn out and stained furniture. NO place for a small family. After deciding we weren't comfortable staying we left the building to find 2 police cars and an ambulance; parked where we saw the residents. All pointing to get the hell outta here. The gentleman who checked me in was very friendly and understanding. He explained what I needed to do to get refunded and once I was actually able to make contact by chat with Expedia; not an easy feat it turns out, the refund was processed quickly. No complaints with personnel at all!
It was very stripped down. No carpeting, metal box frame under the bed. The dresser drawer had been ripped part and poorly put back together. The exterior door to the hotel did not latch. The door to the room had a good 3/4 inch gap between the door and the frame. The door had a large sign that stated"Bolt the door for your own protection."
Almost across the road from SUNY Albany Health Sci campus. Otherwise in the middle of nowhere. Closest place to Rensselaer Amtrak, but 35 min walk is too long for most. Decent condition overall. Efficient desk. Plenty of parking. Quiet.
Easy to find. No kindess from the receptionnist. Not clean in public corridor. Accommodation was basic. The AC was noisy. We have to ask for two missing towels. Well located, close to Albany's downtone and commercial area. Correct for one night
The place look decent but the hall way looked dirty and had a strange smell. Some of the electrical outlets did not work. Curtains barely covered the light. Hair dryer did not work.
Fabiola
Stayed 1 night in Jun 2024
6/10 Okay
Mohammad
Jul 1, 2024
Liked: Cleanliness, staff & service
There were sheer curtains on the window with only narrow side panels which did not close. I was uncomfortable regarding privacy, so I used a clip to hold the side panels together and partially block the view. Also, because the drapes did not close we were awake at first light. Bedding and bathroom were clean.
There were people living on the property. Very weird crackhead looking people. Wouldn’t stop staring at my car whenever I pulled in. Didn’t feel safe there.
As the other recent reviews have noted this is effectively a long-term housing unit and should really be removed from hotels.com in my opinion.
Like the review above me noted the smell was overwhelming. I just used it as a place to sleep for a few hours but even that was too long. My clothes still reek 2 days later from being there for 8 hours.
We ended up leaving for a different location about 30 min after arriving. The entire building had a horrible smell (think musty grandparent smell). Mini fridge was so loud it shook the furniture around it. Bed felt like an old metal cot with an even older mattress. The whole front section of the property is for long term residents. The building we were in was in the back corner. The fence that ran along the property line had sections kicked out making it easy for someone to approach from the back.