The experience was a nightmare, the counter clerk was the shuttle driver in a small personal vehicle, then he took my Driver's License and lost it by leaving it on the printer, when I was offiste I called 10x over and over and no one would answer. I had a friend who just landed from airport run by the hotel to get the DRivers license yet no one was there at the counter for close to 30mns. When I finally got to the room, it was filthy and the carpets were all wet from the leaking ice maker that had a soaked carpet all thru the hall ways, and the hotel smelled like urine. The paint on the bathroom walls were all peeling off and it looked like it had never been cleaned. Then there random kids running thru the entire place all day and night, and families that stayed up all night yelling and cursing and I couldn't sleep . There is random trash and bicycle parts outside and hotel that looked like no one has cleaned the place in ages. The worst hotel experience ever