Hampton Inn & Suites Albany-Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Albany-Downtown

Lobby
Lobby
Studio Suite, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, blackout drapes
Reception
Suite (2 Queen and 1 Sofa Bed) | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
25 Chapel St, Albany, NY, 12210
  • Palace Theater
    ‪3 min walk‬
  • MVP Arena
    ‪8 min walk‬
  • The Egg
    ‪11 min walk‬
  • Albany, NY (ALB-Albany Intl.)
    ‪14 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Kitchen

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 248 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed with Sofa bed

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (2 Queen and 1 Sofa Bed)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hampton Inn & Suites Albany-Downtown

Hotel in Downtown Albany
2 restaurants, a fitness center, and a bar/lounge are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Hampton Inn & Suites Albany-Downtown offers 175 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
DPs - This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.
Yonos - This fine-dining restaurant serves dinner only. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 18 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • DPs
  • Yonos

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Albany-Downtown
Hampton Inn Hotel Albany-Downtown
Hampton Inn Albany-Downtown Hotel
Hampton Inn Suites Albany Downtown
Hampton & Suites Albany Albany
Hampton Inn & Suites Albany-Downtown Hotel
Hampton Inn & Suites Albany-Downtown Albany
Hampton Inn & Suites Albany-Downtown Hotel Albany

Hampton Inn & Suites Albany-Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1007 reviews
Rating 8 - Good. 233 out of 1007 reviews
Rating 6 - Okay. 109 out of 1007 reviews
Rating 4 - Poor. 50 out of 1007 reviews
Rating 2 - Terrible. 35 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Janay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to pay twice. I need my money back now. I spoke to you guys already about this and the money still not in my account. You guys didnt put a booking number so they couldn't check me in. The hotel is nice but my checking in was horrible.
Stayed 1 night in Jan 2025

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Stayed 1 night in Dec 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Davie

Stayed 1 night in Dec 2024

2/10 Terrible

Travis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Our stay was horrible, the bathroom wasn’t cleaned prior to our stay. The remote in the bathroom on went down channel wise not up. We were refused extra pillows and told to use the ones on our bed for our son who was supposed to sleep on the couch. He couldn’t sleep there due to the heat not working in our room and it blowing air conditioning instead at midnight where he was only given one blanket for his bed as well. We hoped to enjoy our night and left extremely disappointed instead please don’t stay here especially if you have children!
Stayed 1 night in Dec 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried to sleep in late, housekeeping knocked on my door at 9:30. I didn't have a tag to put on the outside of the door. I thought that's why you have computers, so you can check who's in and who's out.
Stayed 1 night in Dec 2024

10/10 Excellent

Kathaleen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Great breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Michael J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charging for parking isnt cool. Pay good money for a room. Parking should be included. But i get it.
Stayed 1 night in Dec 2024

10/10 Excellent

Ron

Stayed 1 night in Dec 2024

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasent and the location was perfect for going to the show at the palace theater. Lots of restaurants, bars and entertainment in walking distance. Great that they have vallet parking on site too. Perfect for a non stressful date weekend! Highly recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Stayed 1 night in Dec 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Parker

Stayed 1 night in Dec 2024

8/10 Good

Mariangelie

Stayed 1 night in Dec 2024

10/10 Excellent

Monique

Stayed 1 night in Dec 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Shafqat

Traveled with family
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Dominick, Millerton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown albany everything is in walking distance. Staff at the hotel was friendly and very helpful.
Stayed 1 night in Dec 2024

4/10 Poor

Ethan

Liked: Staff & service
Disliked: Cleanliness
Kind Staff, But Disappointing Experience
To give credit where it is due, all of the staff were extremely friendly and helpful, and the furniture was all comfy enough. I was also given a top-floor room, which I appreciated. However, there were a handful of problems that I had here: 1) The hot water for the faucet was near scalding hot, even when just turning the hot water handle slightly up. Certainly not a critical issue, but I would worry for kids who might just crank it full blast without thinking. 2) The walls in this place were pretty paper-thin. I went to bed a little past one, but was awoken at 3:30 due to a heavily-slammed door and subsequent commotion. Further door slams, hallway conversations, and even talking from other rooms kept me from falling back asleep. 3) In leaving the room in the morning, I noticed some rather ominous staining on the bottom corner of my mattress. See attached photo. 4) I spent a portion of the evening in the lobby with a friend. While talking, I noticed motion on the far side of the lobby, heading towards the garbage can at the breakfast bar. I alerted the woman at the front desk that there might be a mouse in the lobby, and brought her over. Sure enough, as soon as we closed in, the mouse sprinted from behind the can and out towards us, then towards the offices. She alluded to this being a persistent problem. This put a damper on the complimentary breakfast. For me, it was really disappointing to see so many problems for a hotel that was on the pricier side of Albany offerings.
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory, Boonville

Close to what we needed.
Stayed 1 night in Dec 2024

10/10 Excellent

Rita

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Dec 2024

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2024

10/10 Excellent

Patti

Traveled with partner
Great place to stay! Didn’t know they have valet parking which costs a little more, but it is in a secure area.
Stayed 1 night in Dec 2024