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Hilton Albany

3.5 star property

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Photo gallery for Hilton Albany

Exterior
Reception
Serves lunch, dinner, and happy hour
Indoor pool
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pool
  • Bar
  • Parking available
$140
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
40 Lodge Street, Albany, NY, 12207
  • Place, MVP Arena
    ‪3 min walk‬
  • Place, The Egg
    ‪5 min walk‬
  • Place, Palace Theater
    ‪6 min walk‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

7.2 out of 10
Good
(44 reviews)
  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

LCD TV, pay movies, MP3 dock

Executive Room, 2 Double Beds

7.8 out of 10
Good
(8 reviews)
  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, King Bed

7.0 out of 10
Good
(43 reviews)
  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, King Bed

LCD TV, pay movies, MP3 dock

Executive Room, King Bed

7.6 out of 10
Good
(4 reviews)
  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, One King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, One King Bed

  • 650 sq ft
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

LCD TV, pay movies, MP3 dock

Suite, 1 King Bed

  • 650 sq ft
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite

  • 650 sq ft
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Room, Accessible | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

LCD TV, pay movies, MP3 dock

Room, 1 King Bed, Accessible

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

2 Double Beds

  • Sleeps 4

2 Double Beds Executive Floor

  • Sleeps 4

1 King Bed, Executive Floor

  • Sleeps 2

King Executive Floor Suite

  • Sleeps 2

Executive Floor King Bed Bi-level Suite

  • Sleeps 2

King Room

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Suite

  • Sleeps 2

Mobility Accessible Two Double Room with Bathtub

  • Sleeps 4

Mobility Accessible Executive Level King Room with Bathtub

  • Sleeps 2

Accessible Room with Two Double Beds

  • Sleeps 4

Executive King Accessible Room

  • Sleeps 2

King Room-Accessible

  • Sleeps 2

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About this property

Hilton Albany

Hotel in Downtown Albany
Along with 2 restaurants, this hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Hilton Albany offers 385 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 21 years old are not allowed in the fitness facility.

Hilton Albany features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 37000 square feet (3437 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Charter Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
SESSIONS - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Mr B Coffee - This coffee shop specializes in American cuisine and serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free train station pick-up shuttle
  • Self parking on site (USD 22 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 27 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Charter Restaurant
  • Mr B Coffee
  • SESSIONS

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference center (37,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hospital bed
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 27 per person
  • Self parking fee: USD 22.00 per night (in/out privileges)
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 21 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Albany Hilton
Hilton Albany
Hilton Hotel Albany
Hilton Albany Hotel
Hilton Albany Hotel
Hilton Albany Albany
Hilton Albany Hotel Albany

Reviews

Hilton Albany Reviews

7.0

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 333 out of 1002 reviews
Rating 8 - Good. 198 out of 1002 reviews
Rating 6 - Okay. 198 out of 1002 reviews
Rating 4 - Poor. 138 out of 1002 reviews
Rating 2 - Terrible. 135 out of 1002 reviews

Reviews

4/10 Poor

Chad

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is a dump. Hallways are dirty, my room had stains on the floor, the ac barely worked, the ice machines were all broken, the elevators were broken, the front door was broken, the front desk was understaffed, and basically everything in this hotel was dirty or broken. I am stunned a downtown Hilton was this bad. It’s more like a motel 6 than a Hilton. Can’t believe I paid that much for a place that disgusting.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anderson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Annual Conference

Room was very comfortable in all aspects. There are dining options
Stayed 1 night in Apr 2025

2/10 Terrible

Edward

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to wait four hours to get a room and when I got the room, there was no windows in the living room area. The shower was nasty so was the sink and the TV in the living room did not work. They should be ashamed.
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Stayed 2 nights in Jul 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

2/10 Terrible

Lourdes, New Britain

Traveled with family and small children
Disliked: Cleanliness, amenities
It was middle of July and my room stayed hot 75 degrees called front desk never sent maintenance, toilet barely flushed. I was there for my graduation Wish I booked another hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Jahliek

Stayed 1 night in Jun 2025

2/10 Terrible

Kathryn

Disliked: Cleanliness, amenities, property conditions & facilities
Here's a more polished and professional rewrite of your message while keeping the tone direct and honest: --- We stayed at the hotel from June 27 to June 29 for a lacrosse tournament. Unfortunately, our experience did not meet expectations. Upon check-in, the front desk staff simply asked for my name, handed me the room key, and pointed toward the elevators. There was no information provided about the hotel—no mention of breakfast hours, restaurant schedule, or amenities like the pool or gym, which I never ended up locating. When we got to the room, we were exhausted and went straight to sleep. Later, when we used the bathroom, we found the sink dirty and full of hair, as if someone had just shaved and it hadn't been cleaned. There was also no fan in the bathroom, and the ceiling was peeling and sagging. I reported the issue both through Expedia and directly to the front desk, requesting that housekeeping clean the room by 2 PM. I received no apology or acknowledgment—just silence. When we returned around 8 PM, the room still hadn’t been cleaned. I called the front desk and explained the situation, including that I work in the hotel industry and understand that housekeeping may not be available that late. I simply requested some fresh towels and that the trash be removed. Someone came up with towels and trash bags, but when I asked if I could hand him the trash, he replied, “I’m not here to take your trash.” At that point, I didn’t even bother
Stayed 2 nights in Jun 2025

10/10 Excellent

André-Armen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Christopher M, Massapequa Park

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Probably the worst experience I ever had in a hotel started with a check in process to the room and the rest of the hotel staff. Just a very miserable bunch of people stay somewhere else this is obviously a poorly managed property.
Stayed 1 night in Jul 2025

2/10 Terrible

Gina

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The room was unclean. The lighting was dim and dismal. My bathroom was grimey on the floor from what looked like construction dust. There was a hole in the wall outside of my door.
Stayed 1 night in Jun 2025

6/10 Okay

nurjahan, LEESBURG

Stayed 1 night in Jun 2025

4/10 Poor

Caoimhe

Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very tired property. Bed linen was clean and comfortable. Nice products in the bathroom. Overall the place needs a refurb in the common areas. Air-con must be upgraded, it's very noisy and clunky to use. Staff were pleasant.
Stayed 1 night in Jun 2025

4/10 Poor

Scott

Liked: Property conditions & facilities
Disliked: Staff & service
Sketchy area of town. We were referred to dinner by front desk staff, got to War Room and it was not good food. They were out of filets at a self proclaimed sushi & steakhouse on a Saturday. They had 3 tables sat in the whole place when we arrived. Then we got to our room around 1030p and found out we were out of shampoo and body wash in the provided dispensers. We called to have room service bring it up. Never received it! The bathtub also had a black film or streak of something they couldn’t scrub out apparently. So we checked out of our 9 hour stay at property with no shampoo or body wash in shower or ever brought to us. Luckily my wife had some stuff in her bag we all used. You pay $200+ a night you expect to have better service by Hilton than this!
Stayed 1 night in Jun 2025

10/10 Excellent

nana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To provide Microwaves in the rooms
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort

Cleanliness can be improved.

Floor in the hallway (corridor from where all rooms are accessed) was not vacuumed for the 3 nights I stayed there. A colleague staying in another roof found out that his room had trash behind the curtains (previous guest’s takeout).
Stayed 1 night in Jun 2025

6/10 Okay

Rose

Stayed 1 night in Jun 2025

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here so we could walk to a concert at MVP Arena. The property itself and lobby area were very nice. Our room could use a little updating. It wasn't too bad, but not quite up to what we usually see in Hilton's rooms.
Stayed 1 night in Jun 2025

6/10 Okay

HAI

Traveled with family
Liked: Cleanliness, property conditions & facilities
5/10
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Stayed 1 night in Jun 2025

8/10 Good

Mark

Stayed 1 night in Jun 2025

8/10 Good

Erin

Stayed 1 night in Jun 2025

2/10 Terrible

jamie

Traveled with family and small children, Business traveler
Disliked: Amenities
I didn’t like how I didn’t get a room till five hours after checking in my room still wasn’t ready and I had to downgrade from the executive room. I paid for a regular room in order to put my daughter to bed.
Stayed 1 night in Jun 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Jun 2025