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Hilton Albany

3.5 star property

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Photo gallery for Hilton Albany

Exterior
Serves lunch, dinner, and happy hour
Reception
2 restaurants, breakfast, lunch, dinner served; American cuisine
Indoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pool
  • Bar
  • Parking available
  • Gym
$145
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
40 Lodge Street, Albany, NY, 12207
  • MVP Arena
    ‪3 min walk‬
  • The Egg
    ‪5 min walk‬
  • Palace Theater
    ‪6 min walk‬
  • Albany, NY (ALB-Albany Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

7.2 out of 10
Good
(44 reviews)
  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, King Bed

  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

LCD TV, pay movies, MP3 dock

Room, 1 King Bed, Accessible

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

LCD TV, pay movies, MP3 dock

Executive Room, 2 Double Beds

7.8 out of 10
Good
(8 reviews)
  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible

Room, Accessible | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite

  • 650 sq ft
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

LCD TV, pay movies, MP3 dock

Suite, 1 King Bed

  • 650 sq ft
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, One King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, One King Bed

  • 650 sq ft
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, King Bed

LCD TV, pay movies, MP3 dock

Executive Room, King Bed

7.6 out of 10
Good
(4 reviews)
  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Albany

Hotel in Downtown Albany
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Hilton Albany offers 385 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 21 years old are not allowed in the fitness facility.

Hilton Albany features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 37000 square feet (3437 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Hilton Albany is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Charter Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
SESSIONS - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Mr B Coffee - This coffee shop specializes in American cuisine and serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free train station pick-up shuttle
  • Self parking on site (USD 22 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 27 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Charter Restaurant
  • Mr B Coffee
  • SESSIONS

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference center (37,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hospital bed
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 27 per person
  • Self parking fee: USD 22.00 per night (in/out privileges)
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 21 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Albany Hilton
Hilton Albany
Hilton Hotel Albany
Hilton Albany Hotel
Hilton Albany Hotel
Hilton Albany Albany
Hilton Albany Hotel Albany

Hilton Albany Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 331 out of 1002 reviews
Rating 8 - Good. 199 out of 1002 reviews
Rating 6 - Okay. 198 out of 1002 reviews
Rating 4 - Poor. 140 out of 1002 reviews
Rating 2 - Terrible. 134 out of 1002 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

June

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
It's close to the State Capitol & Legislative Buildings.
Stayed 1 night in May 2025

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a good place to stay and convenient location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and the staff were friendly and helpful.
Stayed 1 night in May 2025

2/10 Terrible

Malynda

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My mother in law was dying at Albany med I booked the room later in the evening and I accidentally booked the wrong Hilton down the road. They would not refund my money even though it had been only 5 minutes! I ended up booking a room connected to Albany med the one I originally wanted. With the Likely hood of getting a full refund when the manager was on duty in the morning as was told to Expedia.Well in the morning I received a message that they wouldn't refund me! Myother in law passed and it was a rough few days. There should have been some empathy and understanding of the situation. Realizing I made a mistake immediately mostly because my mind was with my mother in law and our entire family saying goodbye.
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Antoneta

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Stay

Great customer service and great looking rooms
Stayed 1 night in May 2025

10/10 Excellent

Diya

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JOHN, Pittsford

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Meghan

Stayed 1 night in May 2025

4/10 Poor

Patrick

Business traveler
Disliked: Property conditions & facilities

Not what you expect from Hilton

This hotel is not up to the standard you expect from a Hilton. I noticed cracks and peeling paint on walls and ceilings, the revolving door main entrance to the hotel was broken the entire time I was there, service in the bar area was poor (I asked the bartender if she could put on the Knicks playoff game and she said "I don't know what channel that's on" and walked away), I frequently had to swipe my room key multiple times to unlock my room, and the gym was a disaster - broken air conditioning, multiple dumbbells literally falling apart, and more than half of the dumbbells and cable machine attachments missing entirely.
Stayed 2 nights in May 2025

8/10 Good

Daniel

Stayed 1 night in May 2025

4/10 Poor

Kim

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Not great

Parking garage elevator lobby had garbage and what seemed to be a put out fire in front of elevator, I told the front desk about it and the next day when we left it was all still there. Peeling paint in our bedroom on the ceiling. Broken door handle on fridge and it took 4-5 attempts for pee, poop,toilet paper to actually go down. Adjoining doors (there were 2) were not sound effective... Sounded like people were in our room from both doors all night long. Garbage in the hallways and in the elevator lobby area was the same plate of chicken wings which was sitting all night with garbage still remained in the morning.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Had a great time
Stayed 1 night in Apr 2025

10/10 Excellent

Emad

Stayed 1 night in May 2025

6/10 Okay

Maria

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Very disappointed this stay. I’ve stayed at this hotel twice before and had no complaints. The room they gave me looked like the carpet had not been vacuumed in ages and the same goes for the hallways. We stayed here 3 nights and one of the rooms left plates outside which were never picked up in those 3 nights up until today that we left, the plates and wine glass were still there; I find that disgusting and laziness from housekeeping and lack of management. The shower was clogged and the tub kept getting full with water because it was not draining.
Stayed 3 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Carrie, Peru

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and very understanding and helpful. Thanks Nate!
Stayed 1 night in May 2025

10/10 Excellent

Dewayne

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Heather, Great Barrington

Traveled with family
Definitely needs to be updated! Rooms are falling apart.
Stayed 1 night in Apr 2025

10/10 Excellent

Krystle

Stayed 1 night in Apr 2025

10/10 Excellent

Mathew

Stayed 1 night in May 2025

2/10 Terrible

Shannon

Poor

Came from New Jersey for a comedy show. Drove 3 1/2 hrs to find our room dusty, light bulbs out, and poor cleanliness. I had to go around with a wash cloth and wipe down all the tables/phone/fridge because it was caked in dust. I spent over 300$ for this room and to come in to a dirty room and light bulbs out is highly disappointing. Will not be staying here again
Stayed 1 night in May 2025