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Hilton Albany

3.5 star property

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Photo gallery for Hilton Albany

Exterior
Indoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Serves lunch, dinner, and happy hour
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pool
  • Bar
  • Parking available
  • Gym

Explore the area

Map
40 Lodge Street, Albany, NY, 12207
  • MVP Arena
    ‪3 min walk‬
  • The Egg
    ‪5 min walk‬
  • Palace Theater
    ‪6 min walk‬
  • Albany, NY (ALB-Albany Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, King Bed

  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

LCD TV, pay movies, MP3 dock

Room, 1 King Bed, Accessible

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

LCD TV, pay movies, MP3 dock

Executive Room, 2 Double Beds

  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible

Room, Accessible | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite

  • 650 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

LCD TV, pay movies, MP3 dock

Suite, 1 King Bed

  • 650 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, One King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, One King Bed

  • 650 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, King Bed

LCD TV, pay movies, MP3 dock

Executive Room, King Bed

  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1001)
$323 nightly
The price is $323 total
includes taxes & fees
Hampton Inn & Suites Albany-Downtown

About this property

Hilton Albany

Hotel in Downtown Albany
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Hilton Albany offers 385 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 21 years old are not allowed in the fitness facility.

Hilton Albany features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 37000 square feet (3437 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Hilton Albany is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Charter Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
SESSIONS - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Mr B Coffee - This coffee shop specializes in American cuisine and serves light fare only. Open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free train station pick-up shuttle
  • Self parking on site (USD 22 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 27 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Charter Restaurant
  • Mr B Coffee
  • SESSIONS

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference center (37,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hospital bed
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 27 per person
  • Self parking fee: USD 22.00 per night (in/out privileges)
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 21 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Albany Hilton
Hilton Albany
Hilton Hotel Albany
Hilton Albany Hotel
Hilton Albany Hotel
Hilton Albany Albany
Hilton Albany Hotel Albany

Hilton Albany Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 333 out of 1007 reviews
Rating 8 - Good. 202 out of 1007 reviews
Rating 6 - Okay. 195 out of 1007 reviews
Rating 4 - Poor. 148 out of 1007 reviews
Rating 2 - Terrible. 129 out of 1007 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel experience was terrible from the start. The hotel lobby was dated, and the revolving entry door was broken and out of service. Our room was horrible. There are marks on the walls, a loose toilet seat, peeling ceiling paint, toothpaste in the bathroom sink, and marks/stains on the counters in the bedroom. We left and booked a room across the street at the Renaissance Hotel. Expedia is unwilling to refund our payment. It's a terrible experience.
Stayed 1 night in Feb 2025

4/10 Poor

Charles

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Hilton charged $30 per person for the worst breakfast ever. I had better free food at a Holiday Inn Express. The manager did reverse the charge but it shouldn't have come to that. The bathroom had rust in the tub and the vents were filthy. The tv had limited channels. The parking was ok but not very clean, even for a parking garage.
Stayed 2 nights in Feb 2025

4/10 Poor

Lisa

Traveled with family
The room needs to be updated. The heating system is EXTREMELY loud and made sleeping quite difficult.
Stayed 2 nights in Feb 2025

8/10 Good

Ainsley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Marie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome spot before a local concert.
Stayed 1 night in Oct 2024

8/10 Good

Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Ludovic

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property is in serious need of an upgrade. No hot water to shower in the morning.
Stayed 2 nights in Feb 2025

4/10 Poor

Leah

Disliked: Cleanliness, amenities
Bathroom was not cleaned well upon arrival. Tissue box had 2 tissues left. Bathroom counter had hair on it. Office chair surface was torn. Rug was dirty. I will not stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

JESSIE

Stayed 1 night in Jan 2025

4/10 Poor

Mark

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Colton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Kassandra

Stayed 1 night in Jan 2025

4/10 Poor

Howard

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room needed a complete overhaul. The room was poorly lit. The curtains were torn. The carpet was stained. The tub was chipped. I went to a Hilton Hotel and felt like I stayed at Motel 6.
Stayed 1 night in Jan 2025

8/10 Good

Chris

Stayed 3 nights in Oct 2024

10/10 Excellent

Sneha

Stayed 1 night in Jan 2025

8/10 Good

Genie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is a great location if going to an event nearby. Room met our needs. Things I didn’t like included absence of shuttle and the offensive dirty mop pail smell in the foyers on each floor. The staff were pleasant and attentive.
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Stayed 2 nights in Jan 2025

8/10 Good

BRAD, PITTSFIELD

Stayed 2 nights in Dec 2024

2/10 Terrible

Aleisha, Scotch plains

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My room had water damage on the entire ceiling so the paint was peeling. They only provided one towel with no washcloth or facecloth. There was no soap in the bathroom sink. There was no lotion. Staff is not friendly. Housekeeping knocked at 8am and every hour until check out time at 11.
Stayed 1 night in Jan 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, lunch, and room!!
Stayed 1 night in Jan 2025

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Jun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and close to the convention center
Stayed 3 nights in Sep 2024

2/10 Terrible

Quonisha

Business traveler
I did not like this hotel no heat or hot water and I was told to email the manager because she wasn’t there
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Stayed 1 night in Jan 2025

6/10 Okay

mark

Traveled with family
Disliked: Cleanliness, staff & service

Hilton used to be good

13th floor room and hallways had strong odor of mold as if it had no operating HVAC or make up air unit working but the minute you stepped of the elevator and into the carpeted area it really hit you. Also we asked twice for shower gel to be replace as it was empty but never got any and breakfast quality was very poor for the 78 dollars we paid for 2 adults and two small kids. Hilton needs to step up their game the Hampton just a few blocks away is cheaper and better and gives free breakfast of the same quality
Stayed 2 nights in Dec 2024