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Hilton Garden Inn Albany Airport

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Albany Airport

Exterior
Reception
Reception
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • Pool

Explore the area

Map
800 Albany Shaker Rd, Latham, NY, 12211
  • Albany County Hockey Facility
    ‪12 min walk‬
  • Colonie Center Mall
    ‪7 min drive‬
  • CNY Fertility Center
    ‪8 min drive‬
  • Albany, NY (ALB-Albany Intl.)
    ‪14 min walk‬

Room options

View all photos for Standard Room, 2 Double Beds Accessible (Hearing)

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds Accessible (Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, King Accessible (Bathtub)

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, King Accessible (Bathtub)

  • Sleeps 3
  • 1 King Bed

View all photos for One king bed w/sofabed

One king bed w/sofabed | Down comforters, desk, laptop workspace, blackout drapes

One king bed w/sofabed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard King

Down comforters, desk, laptop workspace, blackout drapes

Standard King

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed Accessible (Mobility), Roll-in Shower

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed Accessible (Mobility), Roll-in Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds Accessible (Mobility), Roll-in Shower

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds Accessible (Mobility), Roll-in Shower

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed Accessible (Mobility), Bathtub

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed Accessible (Mobility), Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Down comforters, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

Down comforters, desk, laptop workspace, blackout drapes

Room, 2 Double Beds (Drinks & Snacks)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Doubles

Down comforters, desk, laptop workspace, blackout drapes

Standard Two Doubles

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds Accessible (Mobility), Bathtub

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds Accessible (Mobility), Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Down comforters, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Tru By Hilton Albany Airport, NY

Pool
Breakfast included
Free airport shuttle
Pet friendly
4.6 out of 5, Wonderful, (2373)
The price is $106
per night
$121 total
includes taxes & fees
Feb 6 - Feb 7
Tru By Hilton Albany Airport, NY

About this property

Hilton Garden Inn Albany Airport

3-star Latham hotel with restaurant
An indoor pool, a restaurant, and a 24-hour health club are available at this hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Garden Inn Albany Airport offers 155 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Latham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.
Hilton Garden Inn Albany Airport features an indoor pool and a 24-hour health club. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 2368 square feet (220 square meters) include conference space. This business-friendly hotel also offers a garden, a picnic area, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grille & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Extended parking on site (USD 7 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour health club
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2,368 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10 per person
  • Extended parking fee: USD 7 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Albany Airport Hilton Garden Inn
Hilton Garden Inn Albany Airport
Hilton Garden Inn Hotel Albany Airport
Hilton Garden Inn Albany Airport Hotel Latham
Hilton Garden Inn Albany Airport Hotel
Hilton Garden Inn Albany Airport Hotel Latham
Hilton Garden Inn Albany Airport Latham
Hotel Hilton Garden Inn Albany Airport Latham
Latham Hilton Garden Inn Albany Airport Hotel
Hilton Garden Inn Albany Airport Hotel
Hotel Hilton Garden Inn Albany Airport
Hilton Albany Airport Latham

Hilton Garden Inn Albany Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 503 out of 1131 reviews" "
Rating 8 - Good. 270 out of 1131 reviews" "
Rating 6 - Okay. 154 out of 1131 reviews" "
Rating 4 - Poor. 109 out of 1131 reviews" "
Rating 2 - Terrible. 95 out of 1131 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Randall

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Bradley

Liked: Staff & service, property conditions & facilities
Love everything
Stayed 1 night in Oct 2024

6/10 Okay

Kendrick

Business traveler
Stayed 1 night in Oct 2024

4/10 Poor

susan

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not the best service
Room was good and was clean. Problems: had no hot water one night. The next day tried to shower again. No shampoo in dispenser. I was going to a party ended up washing my maid with shower gel. Asked for towels 3 times. The last time we were told to track down the cleaning staff. Then there was a mix up with reservation and it took Joyce almost 40 minutes to fix it. Gave us a new key. Key didn’t work waited another 30ish minutes to get that straightened out. Shuttle service was good though.
Stayed 1 night in Oct 2024

4/10 Poor

Kentin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

robert

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

susan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Close to the airport and free shuttle. Room was good. First night no hot water. Next day hot water but no shampoo in dispenser. Had to ask 3 times for more towels and shampoo. Was told someone would bring them to our room. Nope. I had to track down housekeeping to get them. Took 45 minutes to get our reservation for the next 2 nights that were booked prior to arrival. Then the key wouldn’t work. Had to wait another 30 minutes to get that right. Just very unorganized staff.
Stayed 1 night in Oct 2024

6/10 Okay

Martin

Liked: Staff & service
Disliked: Property conditions & facilities
Pretty old and grimey. Didn't really feel worth what I paid for it.
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I reported Bedbug. Manager rudely denied!
The hotel cleanliness is not so great. Back entry/ exit door which front desk cannot monitor at all is left open This back entry/ exit door has access to parking lot. If used to enter the hotel is closer to elevators accessible to all six floors. In the morning when trying to wake up my sons, I saw bedbug on one of their pillows which I reported to Jackson the front desk staff and Ashlyn the Manager. They both totally denied. Both were very rude stating it could be a mosquito, shockingly I couldn't believe that manager Ashlyn herself is admitting of mosquitoes in rooms!! I was advised not to book through Expedia in future. Though first denying bedbug in our room, Manager Ashlyn said, if I would have booked directly she could have refunded our stay. By the way, I never asked for a refund. First denying and then talking about refund showed lack of management skills. The "chief chef" also unnecessarily came out to defend. Our stay was horrible. I will not recommend this hotel to anyone.
Stayed 1 night in Oct 2024

4/10 Poor

Dana

Disliked: Cleanliness, amenities
Bathroom had not been cleaned, toilet not working
Stayed 1 night in Oct 2024

4/10 Poor

Robin

Liked: Cleanliness
Disliked: Staff & service
Disappointing Service
I chose an airport hotel since my flight landed at midnight. I prefer Hilton, but this was disappointing. After landing and collecting luggage, I called the hotel for shuttle service and was told the shuttle was just there and she would send it back. The driver arrived and asked how many times I'd called. I replied once and he proceeded to wait for other guests. I guess the clerk assumed I was the guest that originally called and missed the shuttle. Received confirmation of online checkin and digital key request but key never arrived so I had to stop at the front desk. The night desk clerk was rudely trying to assist airline employees as there was no reservation found for them. She did not greet me, just asked for name. She was using the radio to talk with another employee when another guest showed up saying her key wasn't working. The clerk says none of these keys are working as she hands me my key. When I started to confirm, she responded to the radio employee as I suppose she was talking about the previous guest. I took my key and headed to the room. Thankfully my key worked.
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher J.

Stayed 1 night in Oct 2024

4/10 Poor

Carol

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Person that checked us in was horrible. The “restaurant” had a “temporary menu” that consisted of 7 things scrawled on a piece of paper with a sharpie.
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the airport
Stayed 1 night in Oct 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay at this Hotel when I am in Albany. Reasonable price and beds are so comfortable!
Stayed 1 night in Oct 2024

10/10 Excellent

Ruthanne

Nice people and property
Stayed 1 night in Jul 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel is dated. Needs up dates.
Stayed 1 night in Oct 2024

6/10 Okay

Lizette

Traveled with family
Liked: Cleanliness, amenities
We stayed here before, and it seem to go down a dip specially not having a chef to cook a proper breakfast. We ended up ordering breakfast to be delivered and the bartender the night we checked in, not friendly.
Stayed 1 night in Oct 2024

8/10 Good

Donald

Liked: Staff & service
The rooms were clean and spacious. However, the hallways, carpets, etc were dingy and dirty
Stayed 1 night in Oct 2024

6/10 Okay

THERESA

Liked: Cleanliness
Nothing great for that money
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean!
Stayed 1 night in Oct 2024

10/10 Excellent

Chuck

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport with shuttle available but it still took 30 minutes with hotel 5 minutes awsy
Stayed 1 night in Oct 2024

8/10 Good

Tracy

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024