Holiday Inn Express Hotel & Suites Albany by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Albany by IHG

Exterior
Indoor pool
Exterior
Exterior
In-room safe, desk, iron/ironing board, rollaway beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi
$152
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
2713 Pointe North Blvd, Albany, GA, 31721
  • Albany Square
    ‪5 min walk‬
  • Phoebe Putney Memorial Hospital
    ‪7 min drive‬
  • Albany State University
    ‪11 min drive‬
  • Albany, GA (ABY-Southwest Georgia Regional)
    ‪15 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, Accessible, Non Smoking (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(19 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Room, Accessible, Non Smoking (Mobility)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Deluxe Suite, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 2
  • 2 Double Beds

Similar properties

About this property

Holiday Inn Express Hotel & Suites Albany by IHG

Albany hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Hotel & Suites Albany by IHG offers 80 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Albany by IHG features an indoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Albany by IHG has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (24 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (18 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Albany
Holiday Inn Express Hotel Albany
Holiday Inn Express Hotel Suites Albany
Express & Suites Albany By Ihg
Holiday Inn Express Hotel Suites Albany
Holiday Inn Express Hotel Suites Albany by IHG
Holiday Inn Express Hotel Suites Albany an IHG Hotel
Holiday Inn Express Hotel & Suites Albany by IHG Hotel
Holiday Inn Express Hotel & Suites Albany by IHG Albany
Holiday Inn Express Hotel & Suites Albany by IHG Hotel Albany

Reviews

Holiday Inn Express Hotel & Suites Albany by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 393 out of 630 reviews
Rating 8 - Good. 140 out of 630 reviews
Rating 6 - Okay. 50 out of 630 reviews
Rating 4 - Poor. 30 out of 630 reviews
Rating 2 - Terrible. 17 out of 630 reviews

Reviews

8/10 Good

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was good for our visit with family. Target and Publix were nearby for easy access. The room was well-equipped with comfortable beds, a nice loveseat, wet bar with a sink, and plenty of counterspace in the room and in the bathroom. Breakfast was top notch with baked goods, breakfast meat, eggs, biscuits, gravy, and all the other options a continental breakfast would provide. There were a few things to note about the room that we consider pitfalls. First of all, the showerhead was too high, there was no central lighting in the room space so it was very dark, and I struggled with plug ins on the bedside table. These are things I know come with the design of the hotel and can probably not be fixed. Other things we noted were slow draining tub and wet bar sink, tiles were loose, a drawer handle wasn't secure, provided trash cans were tiny and there were ant hills out in the parking lot that ensured my feet were attacked every time I stepped outside. (I realize the ant thing is a southern Georgia staple.) Overall, this hotel was a good choice for us due to the nature of our stay. Many of the things we mentioned are easily fixed or part of the wear and tear of a 10 year old hotel. We would definitely stay here again.
Stayed 3 nights in Jun 2025

8/10 Good

Ralph

Liked: Staff & service
The bathtub was dirty and the night mgr came in znd tried to clean it ,but couldn't. He gave us extra towels to put in the tub and said that he couldn't clean it.
Stayed 1 night in Jun 2025

8/10 Good

Shannell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good. I felt like the young lady at the front desk could have been a little warmer. She was not there when I came in. After waiting for a few minutes, I said ‘hello’. She came out but was not very welcoming. It was almost as if I interrupted her. But when we later inquired about buying bottled water, she gave us complimentary bottles.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, right off the highway and close to plenty of restaurants and retail. The hotel was clean and comfortable, no complaints. We would stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

Jason

Stayed 3 nights in Jun 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all everything was great, We will be back again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Deveta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. The staff was great. The breakfast was great compared to standard continental meals. The facility was clean and safe. However, the toilets are too low.
Stayed 2 nights in May 2025

10/10 Excellent

LaShaun

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

8/10 Good

Lashaunda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Arleatha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Faye

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk manager was borderline rude! Upon arrival she announced loudly to everyone in the lobby that my card that was in file was declined. I eas aware of that because the card had been cancelled recently and I already was handing her a card for the charges. She was curt and short. Showed no patience or empathy and carried herself haughtily as she went about her duties. (She was the manager on duty) She was accompanied by another lady who was pleasant, and answered our questions with kindness and patience. Manager had no customer service skills. She may be efficient however she’s robotic and unfeeling.
Stayed 1 night in May 2025

6/10 Okay

Shewona

Traveled with family
Disliked: Staff & service
My stay was average. The ladies at the front desk can be a little more friendlier. They didn't smile or greet us as if they were glad that we were there. The lobby was clean however, the ice machine was out of order on the 3rd floor. We were placed in a room near the elevator therefore it was loud when someone was either on the elevator or getting off the elevator. Elevator was loud maybe because inside of the elevator the inspection certificate had expired in March of 2025 and was overdue for its inspection.
Stayed 2 nights in May 2025

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff very friendly and helpful. I would suggest smart TV upgrade to allow streaming in rooms.
Stayed 2 nights in May 2025

10/10 Excellent

Lacey

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was nice, even though when I got to the hotel my first room was not clean; but the young lady was very helpful in getting me a new room with extra space
Stayed 2 nights in May 2025

8/10 Good

Marisa

Traveled with partner
It was a nice property
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very comfortable. Staff was very polite and professional.
Stayed 3 nights in May 2025

10/10 Excellent

Lacey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It could of been extra towels and wash clothes in the room but other than that everything was great
Stayed 1 night in May 2025

10/10 Excellent

Sade

Stayed 2 nights in May 2025

10/10 Excellent

Akeila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the warm cookies upon arrival. Friendly staff. Ms. Geraldine was amazing at breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Darin

Stayed 1 night in May 2025

10/10 Excellent

Tony

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

we had a wonderful day! The staff was friendly. The breakfast was awesome and the rooms were clean and comfortable. I will be back.
Stayed 2 nights in Apr 2025

8/10 Good

Kawana

Liked: Cleanliness, staff & service, property conditions & facilities
The property is quiet and clean
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Stayed 1 night in Mar 2025

8/10 Good

Michael

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 stars
Stayed 4 nights in Apr 2025