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Holiday Inn Express Hotel & Suites Albany by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Albany by IHG

Exterior
Exterior
Exterior
In-room safe, desk, iron/ironing board, rollaway beds
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
$147
includes taxes & fees
Dec 4 - Dec 5

Explore the area

View in a map
2713 Pointe North Blvd, Albany, GA, 31721
  • Place, Albany Square
    ‪3 min walk‬
  • Place, Albany Crossroads
    ‪1 min drive‬
  • Place, Albany State University
    ‪10 min drive‬
  • Airport, Albany, GA (ABY-Southwest Georgia Regional)
    ‪14 min drive‬

Room options

View all photos for Room, Accessible, Non Smoking (Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Accessible, Non Smoking (Mobility)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Room, 2 Double Beds, Accessible, Non Smoking (Hearing) | In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Accessible, Non Smoking (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Suite, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Executive Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking

Deluxe Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Suite, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Bathroom | Combined shower/tub, hair dryer, towels

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites Albany by IHG

Albany hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Hotel & Suites Albany by IHG offers 80 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Albany by IHG features an indoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Albany by IHG has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (24 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (18 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Albany
Holiday Inn Express Hotel Albany
Holiday Inn Express Hotel Suites Albany
Express & Suites Albany By Ihg
Holiday Inn Express Hotel Suites Albany
Holiday Inn Express Hotel Suites Albany by IHG
Holiday Inn Express Hotel Suites Albany an IHG Hotel
Holiday Inn Express Hotel & Suites Albany by IHG Hotel
Holiday Inn Express Hotel & Suites Albany by IHG Albany
Holiday Inn Express Hotel & Suites Albany by IHG Hotel Albany

Reviews

Holiday Inn Express Hotel & Suites Albany by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 409 out of 653 reviews
Rating 8 - Good. 143 out of 653 reviews
Rating 6 - Okay. 54 out of 653 reviews
Rating 4 - Poor. 30 out of 653 reviews
Rating 2 - Terrible. 17 out of 653 reviews

Reviews

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and safe.
Stayed 1 night in Aug 2025

10/10 Excellent

Lanita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Room comfort

Ok Stay

Staff were friendly..breakfast was good. The bed was uncomfortable and made noises when I got in and out. The bathroom ceiling had water damage and the tub had permanent stains which made it look dirty. And there was no ventilation it steamed up pretty bad.
Stayed 4 nights in Aug 2025

4/10 Poor

Talahia

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom tub was painted and brown on cracks fridge didn't work door also was hard to close
Stayed 2 nights in Aug 2025

10/10 Excellent

Tenika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast saturday morning was amazing
Stayed 2 nights in Aug 2025

4/10 Poor

Bernice

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Nasty and Stinky room during my stay!!

I stayed in room 409. While staying at the hotel the bathroom smelled like strong urine(pee) which caused a bad odor smell, sink and tub had visible black hair indicating it had not been cleaned. Also, the mini refrigerator had a stinky odor. Plus, they only put one towel in the double queen room. I reported this issue to the front desk. However, I could not be moved because the hotel was booked. The young lady at the desk came up to the room and smelled how bad the smell of the room was during my visit. The employee was very nice and felt bad because the cleaning staff was off duty and no more rooms were available.
Stayed 1 night in Aug 2025

8/10 Good

Marisa

Stayed 1 night in Jul 2025

10/10 Excellent

Gwendolyn

Traveled with family
Liked: Amenities
It was a nice stay
Stayed 2 nights in Aug 2025

10/10 Excellent

christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

LaShayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Limited shopping for the area compared to similar cities of that size. Several and varied dining options.
Stayed 4 nights in Jul 2025

6/10 Okay

Dana

Liked: Cleanliness, staff & service, amenities
The staff was lovely. The room however had a dripping shower which kept me up at night. There were a number of family reunions staying that weekend which brougt noisy guests and children jumping around in the room above. Certainly was not a restful trip.
Stayed 2 nights in Jul 2025

4/10 Poor

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Ramona

Business traveler
Disliked: Amenities
I was looking forward to a swim after work, but when I got there the pool had a closed sign. The next day I inquired about the closure and was told it was actually open. The breakfast was wonderful! The room was semi clean, meaning hair was in the shower and the soap/lotion bottles were empty, but the sheets were clean.
Stayed 3 nights in Jul 2025

6/10 Okay

Felicia, Savannah

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
When I turned on the sink in room 424 Executive Suite) the entire knob came in off. The next morning I was pulling the hand towel off of the wall rack and the whole right side of of it came off the wall over the sink counter. There’s nothing executive about the executive suite either.
Stayed 1 night in Jul 2025

6/10 Okay

Gregory

Traveled with family
Stayed 1 night in May 2025

8/10 Good

Sheryn

Stayed 1 night in Jul 2025

10/10 Excellent

Everett

Nicest
Stayed 1 night in Jun 2025

4/10 Poor

Lashaunda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Late check-in due to no rooms ready

Stayed 1 night in Jun 2025

8/10 Good

Tahirah

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was good for our visit with family. Target and Publix were nearby for easy access. The room was well-equipped with comfortable beds, a nice loveseat, wet bar with a sink, and plenty of counterspace in the room and in the bathroom. Breakfast was top notch with baked goods, breakfast meat, eggs, biscuits, gravy, and all the other options a continental breakfast would provide. There were a few things to note about the room that we consider pitfalls. First of all, the showerhead was too high, there was no central lighting in the room space so it was very dark, and I struggled with plug ins on the bedside table. These are things I know come with the design of the hotel and can probably not be fixed. Other things we noted were slow draining tub and wet bar sink, tiles were loose, a drawer handle wasn't secure, provided trash cans were tiny and there were ant hills out in the parking lot that ensured my feet were attacked every time I stepped outside. (I realize the ant thing is a southern Georgia staple.) Overall, this hotel was a good choice for us due to the nature of our stay. Many of the things we mentioned are easily fixed or part of the wear and tear of a 10 year old hotel. We would definitely stay here again.
Stayed 3 nights in Jun 2025

8/10 Good

Ralph

Liked: Staff & service
The bathtub was dirty and the night mgr came in znd tried to clean it ,but couldn't. He gave us extra towels to put in the tub and said that he couldn't clean it.
Stayed 1 night in Jun 2025

8/10 Good

Shannell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good. I felt like the young lady at the front desk could have been a little warmer. She was not there when I came in. After waiting for a few minutes, I said ‘hello’. She came out but was not very welcoming. It was almost as if I interrupted her. But when we later inquired about buying bottled water, she gave us complimentary bottles.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, right off the highway and close to plenty of restaurants and retail. The hotel was clean and comfortable, no complaints. We would stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

Jason

Stayed 3 nights in Jun 2025