2/10 Terrible
Rashawn
Traveled with family
Dec 23, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad bad bad
Went for a 4 night family vacation and ended up in bootcamp. We get in and are surprised with a $50 fee to hold the room. Okay get that but at least say it beforehand. Then we get to our room and our tv doesnt work and some of our lights dont work. Luckily we hadn’t fully unpacked. Go back and get new room down the hall. Get into our new room and everything is okay just some rust in the bathtub that is to say the least not aesthetically pleasing. I booked the room for $436(plus the $50 hidden holding fee upon arrival) but I started getting charges for random amounts $283 and $64. I report them to my bank and go to the front desk where im told to come back at 9 am. I do and they cant seem to tell me what they “corrected” but it was said to be done. Very weird in general considered i was charged $400 extra. We were informed by the front desk that breakfast was 0700-1000, so we planned for 0900 arrival so we get to sleep for the night with the baby and toddler. Wife and kid go down at 0915 and are told that breakfast stopped at 0900. Ok bummer guess its our fault for not citing our sources. Next day we go about our day and get in bed for a nights sleep at around 10-11 after seeing family and we manage to get to sleep but at about 5am the fire alarm blares off. We go downstairs and are told “its just a mistake”. Tired and xranky we go back upstairs and what do you know oversleep breakfast. Next day FIRE ALARM AGAIN no reasoning. NEVER AGAIN LA QUINTA FOR ME
Rashawn
Stayed 4 nights in Dec 2024